Title Page

  • Company

  • Conducted on

  • Prepared by

  • Location

Demographics

  • Which Division do you work in?

  • Do you have Line Management Responsibilities?

  • Please indicate how long you have worked at [Company]

  • Your Current Job role/category

  • List the type of training and development you have received at Sample Document in the last two years.

  • Please select up to 5 topics that reflect your most important development and training needs.

  • Specify

Communication

  • Please rate your degree of knowledge/skill in each of the competencies sections below using a scale of 1-5 or N/A and the free text space to provide additional comments.

  • 1. Understanding written sentences and paragraphs in work related documents.

  • 2. Giving full attention to what other people are saying.

  • 3. Understanding how to provide effective feedback to others.

  • 4. Knowing how to ask insightful questions.

  • Comments

Interpersonal Skills

  • 5. Addressing critical customer issues in a timely manner.

  • 6. Demonstrating an understanding for other points of view.

  • 7. Recognizing and rewarding behavior that contributes toward excellent performance.

  • 8. Knowing how to adapt to meet the needs of the individual or situation.

  • Comments

Conflict Resolution

  • 9. Knowing how to facilitate constructive conversations with stakeholders.

  • 10. Identifying areas of agreement and common ground.

  • 11. Knowing how to think of alternative solutions to resolve conflicts.

  • 12. Understanding how to deal with employee grievances.

  • Comments

Collaboration & Partnership

  • 13. Knowing how to work and collaborate with others to accomplish goals and objectives.

  • 14. Understanding how divisions and departments can work better together.

  • 15. Knowing how to share information and communicate better throughout the organization.

  • Comments

Adaptability

  • 16. Working more effectively in changing environments.

  • 17. Being able to adjust priorities to better meet changing business goals.

  • 18. Knowing how to be more flexible and open to new ideas.

  • Comments

Achievement & Action

  • 19. Knowing the appropriate course of action to workplace address issues.

  • 20. Getting things done on time and within budget.

  • 21. Understanding how to simplify business processes and procedures.

  • Comments

Time Management & Planning

  • 22. Knowing how to make more effective use of web-based calendars and To-Do lists.

  • 23. Knowing how to prepare for contingencies.

  • 24. Dealing more effectively with distractions and interruptions.

Accountability

  • 25. Accepting responsibility and accountability for achieving goals and objectives.

  • 26. Holding others accountable for their actions.

  • 27. Giving advance warning on potential problems and issues that may affect others.

  • Comments

Analytical & Problem Solving Skills

  • 28. Asking the right questions to better understand or evaluate situations.

  • 29. Knowing the best way to divide problems into more manageable components.

  • 30. Knowing how to develop innovative solutions to solve the root cause of problems.

  • Comments

Business Case Skills

  • 31. Understanding our products and services.

  • 32. Understanding the costs, profits, margins, and values of different service lines.

  • 33. Viewing problems from a business perspective.

  • Comments

Financial Fundamentals

  • 34. Understanding how to interpret financial data, balance sheets and cash flow.

  • 35. Understanding how to monitor spending, expenses and budgets.

  • 36. Understanding how to develop realistic and accurate forecasts.

  • 37. Knowing how to manage cash and cash disbursements.

  • Comments

Teamwork

  • 38. Encouraging collaboration with others.

  • 39. Facilitating conflict resolution and mediation.

  • 40. Understanding how to give constructive feedback.

  • Comments

Innovation

  • 41. Understanding how to develop solutions or methods using our products and services.

  • 42. Knowing how to challenge standard practices and current procedures.

  • 43. Implementing best practice methods within the department.

  • Comments

Personal Effectiveness

  • 44. Keeping up with changes in technologies.

  • 45. Knowing what opportunities are available for professional development.

  • 46. Analyzing interpersonal problems instead of reacting to them.

  • Comments

Vice Presidents, Directors and Line Managers Only

  • This section only applies to Vice Presidents, Directors and Line Managers (i.e., people with line management responsibilities). If you are not a Director or Manager or do not have line management responsibilities, you may skip this and go on to the next section. If you wish, you may choose to Hide this section using the button below. Thank you.

Leadership/Coaching & Mentoring

  • 47. Understanding how to communicate a vision that generates enthusiasm and commitment.

  • 48. Knowing how to articulate the department's strategy and objectives.

  • 49. Understanding how to influence, inspire and motivate others.

  • 50. Knowing how to act as an inspirational role model for other members of team.

  • 51. Understanding how to take responsibility and be accountable for actions.

  • 52. Knowing how to inspire and instill accountability within his/her team.

  • 53. Understanding how to coach others.

  • 54. Knowing how to mentor others.

  • 55. Understanding how to identify strengths of others.

  • 56. Knowing how to delegate tasks appropriately.

  • 57. Understanding how to regularly review individual performance.

  • 58. Knowing how to effectively manage team performance, making tough decisions when required.

  • Comments

Change Management

  • 59. Understanding how to work collaboratively with others to implement changes.

  • 60. Knowing how to successfully manage resistance to changes.

  • 61. Understanding the fundamental principles of change management.

  • Comments

Project/Account Management

  • 62. Knowing how to handle multiple projects and tasks simultaneously.

  • 63. Understanding how to set priorities, organize and coordinate phases of projects.

  • 64. Knowing how to work with customers and clients to assess their needs and define project parameters.

  • Comments

Commercial Acumen

  • 65. Understanding how to effectively develop and use resources (people, time and money) to improve sales and organisational performance.

  • 66. Knowing how to make tough commercial decisions promptly and objectively as well as assess the commercial implication of a decision.

  • 67. Knowing how to actively seek to reduce costs to improve profitability.

  • Comments

Business Development Directors, Business Development Managers and Sales Support Only

  • This section applies to Business Development Directors, Business Development Managers and Sales Support only. If you are not a Business Development Director, Business Development Manager or Sales Support, you may skip this and go on to the next section. If you wish, you may choose to Hide this section using the button below. Thank you.

Sales Skills

  • 68. Understanding how to establish and grow relationships with current and prospective customers.

  • 69. Knowing how to forecast plans based on customer requirements and budgets.

  • 70. Understanding how to support business development activities.

  • 71. Knowing how to build relationships with the customer by establishing rapport and trust.

  • 72. Understanding how to identify customer needs through the use of effective questioning and investigation.

  • 73. Knowing how to overcome customer objections.

  • 74. Understanding how to identify and analyze key business drivers and competitive intelligence to drive desired outcomes.

  • 75. Understanding and knows how to articulate product marketing messages.

  • 76. Knowing how to utilize the appropriate data to accurately forecast sales.

  • 77. Knowing the required planning, research and approach in the sales process.

  • 78. Understanding how to write effective sales proposals.

  • 79. Knowing how to deliver sales presentations and demonstrations.

  • 80. Understanding how to close sales/deals.

  • 81. Knowing how to create back-up plans for each quarter to ensure sales goals are achieved.

  • 82. Understanding the follow-up after sales activity.

  • 83. Knowing how to use technology.

  • Comments

Technical Knowledge, Skills, and Abilities Survey

Power Generation Systems

  • Nuclear Reactor V10

  • Product Knowledge

  • Installation Knowledge

  • Technical Ability

  • LNG Mobile Unit G300

  • Product Knowledge

  • Installation Knowledge

  • Technical Ability

  • Comments

Aerospace

  • Com Sat IV

  • Product Knowledge

  • Installation Knowledge

  • Technical Ability

  • Comments

Locomotion

  • Deisel Electrics

  • Product Knowledge

  • Installation Knowledge

  • Technical Ability

  • HS Electric Grids

  • Product Knowledge

  • Installation Knowledge

  • Technical Ability

  • AM G200

  • Product Knowledge

  • Installation Knowledge

  • Technical Ability

  • Comments

Automotive

  • Starter Series 100

  • Product Knowledge

  • Installation Knowledge

  • Technical Ability

  • Eco Gen 400

  • Product Knowledge

  • Installation Knowledge

  • Technical Ability

  • AI Futures

  • Product Knowledge

  • Installation Knowledge

  • Technical Ability

  • Interior Systems Tech

  • Product Knowledge

  • Installation Knowledge

  • Technical Ability

  • Sound Design Tech

  • Product Knowledge

  • Installation Knowledge

  • Technical Ability

  • B200 Series

  • Product Knowledge

  • Installation Knowledge

  • Technical Ability

  • Comments

Aviation

  • Turbo Boost DL100

  • Product Knowledge

  • Installation Knowledge

  • Technical Ability

  • Cockpit Navigator

  • Product Knowledge

  • Installation Knowledge

  • Technical Ability

  • Comments

Agriculture

  • GenMod 1

  • Product Knowledge

  • Installation Knowledge

  • Technical Ability

  • Gen Mod 2

  • Product Knowledge

  • Installation Knowledge

  • Technical Ability

  • Harvester/Processor

  • Product Knowledge

  • Installation Knowledge

  • Technical Ability

  • Nitro Growth 01

  • Product Knowledge

  • Installation Knowledge

  • Technical Ability

  • Equipment Leasing

  • Product Knowledge

  • Installation Knowledge

  • Technical Ability

  • Horticulture Tech

  • Product Knowledge

  • Installation Knowledge

  • Technical Ability

  • Floor Forms

  • Product Knowledge

  • Installation Knowledge

  • Technical Ability

  • Synth Training

  • Product Knowledge

  • Installation Knowledge

  • Technical Ability

  • Hardware App

  • Product Knowledge

  • Installation Knowledge

  • Technical Ability

  • Ship Transporter

  • Product Knowledge

  • Installation Knowledge

  • Technical Ability

  • SeedMax (tm)

  • Product Knowledge

  • Installation Knowledge

  • Technical Ability

  • GX-Gway

  • Product Knowledge

  • Installation Knowledge

  • Technical Ability

  • Aqua Mediums

  • Product Knowledge

  • Installation Knowledge

  • Technical Ability

  • SPD Y100

  • Product Knowledge

  • Installation Knowledge

  • Technical Ability

  • GermPhobe

  • Product Knowledge

  • Installation Knowledge

  • Technical Ability

  • GPS Locator

  • Product Knowledge

  • Installation Knowledge

  • Technical Ability

  • Feed and Fertilizer

  • Product Knowledge

  • Installation Knowledge

  • Technical Ability

  • Weather Pro

  • Product Knowledge

  • Installation Knowledge

  • Technical Ability

  • Comments

IT Systems

  • ID/Badge System

  • Product Knowledge

  • Installation Knowledge

  • Technical Ability

  • Surveillance

  • Product Knowledge

  • Installation Knowledge

  • Technical Ability

  • Info Now IP

  • Product Knowledge

  • Installation Knowledge

  • Technical Ability

  • I3600

  • Product Knowledge

  • Installation Knowledge

  • Technical Ability

  • Gene Brain 010

  • Product Knowledge

  • Installation Knowledge

  • Technical Ability

  • MS Win10

  • Product Knowledge

  • Installation Knowledge

  • Technical Ability

  • Social Networking

  • Product Knowledge

  • Installation Knowledge

  • Technical Ability

  • TimeKeeper Pro

  • Product Knowledge

  • Installation Knowledge

  • Technical Ability

  • HR Online

  • Product Knowledge

  • Installation Knowledge

  • Technical Ability

  • IDP Now

  • Product Knowledge

  • Installation Knowledge

  • Technical Ability

  • System Firewalls

  • Product Knowledge

  • Installation Knowledge

  • Technical Ability

  • CoHub Switches

  • Product Knowledge

  • Installation Knowledge

  • Technical Ability

  • SysteMaxII

  • Product Knowledge

  • Installation Knowledge

  • Technical Ability

  • Graphic Series III

  • Product Knowledge

  • Installation Knowledge

  • Technical Ability

  • Synch Driver

  • Product Knowledge

  • Installation Knowledge

  • Technical Ability

  • Comments

Completion

  • Final Comments (Please include any general comments you would like to add regarding this survey, training and development.)

  • Name and Signature

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