Title Page
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Conducted on
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Prepared by
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Location
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Was the location free of trash?
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Was the landscaping well-maintained and pleasing in appearance?
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If visiting when dark, was the building and parking lot lighting sufficient?
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Were updated window clings present?
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Was the menu board clean in appearance?
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Were promo items correct?
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Were you greeted in three seconds or less?
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Did the order taker have a friendly voice?
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Was the order taker knowledgeable?
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Were you upsold? "Would you like to make that a combo?"
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Was the window and ledge clean?
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Were current window clings posted and straight?
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Were all employees wearing masks and gloves?
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Did you receive a friendly and appropriate greeting at the window?
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Was the cash/credit exchange without any issues?
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Was a receipt provided?
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Was your order time four minutes or less, if not how long
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Was the correct order received?
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Was the order packaged correctly?
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Were you provided or asked for napkins and plasticware?
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Was the food appearance good?
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Was the temperature correct?
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Did the food taste great?
