New Macintosh System Upgrade

• Audit Title

• Document No.

• Client / Site

• Conducted on

  Date

• Prepared by

• Location
  Address

• Personnel

Ticket...

• Do you have an equipment ticket in? What is that ticket number?

  Yes

  No

  N/A

• Do you have a ticket to deliver the system? What is that ticket number?

  Yes

  No

  N/A

Base system set up.

• Did you get the system serial number? What is it?<br>

  Yes

  No

  N/A

• Does the system have an image?

  Yes

  No

  N/A

• Did you join the system to the domian?

  Yes

  No

  N/A

• Did you name the system per the standard naming convention?<br><br>What is the name?

  Yes

  No

  N/A

• If appropriate, is the system set up on "flmobile"?

  Yes

  No

  N/A

Once the customer has logged into the new system...

• Dd you make the customer a local administrator of the system?

  Yes

  No

  N/A

• Did you set up Lotus notes mail

  Yes

  No

  N/A

• Did you set up calendars in lotus?

  Yes

  No

  N/A

• Did you set up "Sametime" with in Lotus

  Yes

  No

  N/A

• Have the certs been down loaded from certauth/sslcerts. Then set to always trust in keychain access?

  Yes

  No

  N/A

Virtual machines...

• Are there any virtual machines that need to be moved?

  Yes

  No

  N/A

• If so, is the VM and player that they currently have, compatible with the OS on the new machine?

  Yes

  No

  N/A

FileMaker pro (eComm &Marketing only)

• Do they understand that the current FileMaker pro server version they have is not comparable with OS X Lion at the moment?

  Yes

  No

  N/A

Adobe Software

• Do they need any of the adobe creative suite software?

  Yes

  No

  N/A

• (If they have it) Is the version they have comparable with the new OS?

  Yes

  No

  N/A

• If they do not has the license been ordered?

  Yes

  No

  N/A

Personal data.

• Does the customer have any data on the machine that was not stored on a network drive?

  Yes

  No

  N/A

• Was all personal data moved from old system to new?

  Yes

  No

  N/A

Network

• Once again check that the machine is hooked to "flmobile" or any other appropriate wireless networks.

  Yes

  No

  N/A

• If the machine is wired... Did you obtain the computer name and MAC address for the infrastructure team?

  Yes

  No

  N/A

• Was VPN set up on the machine?

  Yes

  No

  N/A

Printers...

• We're the appropriate printers added to the system?

  Yes

  No

  N/A

Peripherals ( If applicable)

• Did you pair the customers new mouse

  Yes

  No

  N/A

• Did you pair the customers new keyboard?

  Yes

  No

  N/A

• Did you give the customer the new rechargeable battery kit?

  Yes

  No

  N/A

• Did you help set up monitor configuration?

  Yes

  No

  N/A

Additional Items

• Are there any additional software titles or hardware items that the customer needs or is requesting ?

  Yes

  No

  N/A

• Is the upgrade complete?

  Sign