Title Page
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Site conducted
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Conducted on
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Prepared by
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Location
Employees
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All employees in uniform (E.g., branded polo/jacket, appropriate pants, proper footwear, name tag, apron, etc.)
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Who is out of uniform
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Proper customer greeting at Pay Stations
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What opportunities for improvement are there?
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Were proper loading and prep procedures used? (E.g., pronounced hand motions, smile and enthusiastic loading, prepping required areas of the vehicles)
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What was done incorrect?
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Was vehicle prep performed within company time limits of 30 seconds or less
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Were employees observed in the vacuum lot talking to customers?
Pay Stations
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Are pay stations clean?
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What needs improvement?
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Are canopies in pay station area clean? (e.g., free of spider webs, grime, dirt, etc.)
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What needs improvement?
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Pay stations functioning properly?
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What needs improvement?
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Menu signs clean and in good condition?
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What needs improvement?
Exterior Appearance
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Lot Condition (Clean and no trash)
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What needs improvement?
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Dumpster Area (Clean and no trash outside of dumpster
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What needs improvement?
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Landscaping condition (Grass cut, no weeds and no trash)
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What needs improvment?
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Exterior signs (clean and in good condition)
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What needs improvement?
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Is the exterior of building clean?
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What needs improvement?
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Has lot been pressure washed recently and are curbs clean and free of algae?
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What actions are needed?
Vacuum System
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Vacuum suction good (e.g., no clogs, holsters and nozzles in good condition)?
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What needs improvement
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Turbine functioning (clean, bearings greased, coupling secured)?
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What needs improvement
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Canisters, filters and bags clean and free of debris?
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What needs improvement
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Air drops working and free of air leaks?
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What needs improvement
Front of the House (Customer Facing)
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Are bathrooms clean (e.g., mirrors, walls, toilet, sink, floor, etc.)?
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What needs improvement?
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Are bathrooms well stocked (e.g., toilet paper, soap, towels, etc.)?
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What need to be restocked?
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Is the office and lobby clean (e.g., floors, windows, desks, countertops)?
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What needs improvement?
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Are all appliances clean?
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What needs improvement?
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Is break room clean?
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What needs improvement?
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Are all labor laws/OSHA & workers comp posters posted and up to date?
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What is missing?
Wash Tunnel Cleanliness
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Walls clean?
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What needs improvement
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Windows clean?
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What needs improvement?
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Floors clean and free of debris?
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What needs improvement?
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Equipment frames clean?
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What needs improvement?
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Tunnel signage clean and working?
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Which signs?
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All LED lighting functioning?
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Provide location and quantity of non-functioning lights
Wash Equipment
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Wraps functioning properly?
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What needs improvement
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Tire brush functioning properly?
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What needs improvement
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Omni functioning properly?
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What needs improvement
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Wheel blaster functioning properly?
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What needs improvement
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Tire shine functioning properly?
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What needs improvement
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Blowers functioning properly?
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What needs improvement
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Conveyor functioning properly?
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What needs improvement
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Top brush/mitter curtain functioning properly?
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What needs improvement
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All retracts working?
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Which retract is not working?
Wash Chemical Applications
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CTAs proper coverage?
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What needs improvement?
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Presoak proper coverage?
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What needs improvement?
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Lava products proper coverage?
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What needs improvement
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Wrap foam proper coverage?
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What needs improvement
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Tri foam proper coverage?
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What needs improvement
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Hot wax proper coverage?
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What needs improvement
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Clean coat protect proper coverage?
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What needs improvement
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Drying aid proper coverage?
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What needs improvement
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Rain Repellant proper coverage?
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What needs improvement
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Spot free working?
- Good
- Fair
- Poor
- N/A
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What is PPM?
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Ceramics proper coverage?
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What needs improvement?
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Tire shine proper coverage?
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What needs improvement
Backroom
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Floors clean and free of trash?
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What needs improvement?
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Equipment clean, working and no visible leaks?
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What is not working? What is not clean?
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Tools organized and in good condition?
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What needs improvement?
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Chemicals filled and drums clean?
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What chemicals are low and have they been ordered?
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Exit not blocked?
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Which exit is blocked
Security
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Safe closed and locked?
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What needs improvement?
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Cameras working and clear pictures?
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Which cameras are not work or don't have clear pictures?
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Alarm system in working order?
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What Needs Repair?
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