NGI - System Events 2-2-17

• Document No.

• Audit Title

• Client / Site

• Conducted on

  Date

• Prepared by

• Location
  Address

• Personnel

Grilled French Toast Plate

Taste

• Sweet, and eggy flavored French Toast, Hickory-smoked bacon or savory sausage. served with 2 pancake syrup dipping cups?

  Yes

  No

  N/A

Appearance

• French Toast neatly placed in a staggered pattern, visible powdered sugar sprinkled on top, bacon or sausage neatly placed alongside?

  Yes

  No

  N/A

Temperature

• Hot French Toast, Hot sausage or room temperature bacon?

  Yes

  No

  N/A

• Add media

  Media

Triple Bacon Buttery Jack

Appearance

• A burger with bacon strips, grilled onions, dripping butter, and cheddar cheese on a signature bun?

  Yes

  No

  N/A

Taste

• Juicy beef patty with multiple layers of bacon flavor, butter, grilled onions and cheddar cheese on every bite?

  Yes

  No

  N/A

Temperature

• Signature patty, grilled onions, and hot bacon butter are hot? signature bun is warm?

  Yes

  No

  N/A

• Add media

  Media

Fish Fillet

Taste

• Crispy, mild flavored fish fillet, and creamy tartar sauce, soft buttery bun, fresh lettuce?

  Yes

  No

  N/A

Appearance

• Golden brown fish fillet on the outside, white flaky fish on the inside, green shredded lettuce, visible tartar sauce, toasted bun?

  Yes

  No

  N/A

Temperature

• Hot fish fillet, warm bun, room temperature tartar sauce, cool to room temperature shredded lettuce?

  Yes

  No

  N/A

Consistent and Quick Service

• Did you receive your order in a reasonable amount of time?

  Yes

  No

  N/A

• Did you get what you ordered?

  Yes

  No

  N/A

• Did you receive condiments, napkins, and a fork(if needed)?

  Yes

  No

  N/A

Restaurant Image

Menu boards

• Correct and in good condition with proper menu board panels and pricing in place?

  Yes

  No

  N/A

• Provide pictures of menu boards.

  Media

Parking lot

• Clean and free of debris?

  Yes

  No

  N/A

• All outside lighting fully functioning (night visit)?

  Yes

  No

  N/A

POP

• All pop up and visible following restaurant matrix?

  Yes

  No

  N/A

• Brunchfast menu is displayed on the lower - left menu board on DT?

  Yes

  No

  N/A

• Provide pictures of POP

  Media

Dining Room

• Tables and chairs are clean or in the process of being cleaned?

  Yes

  No

  N/A

• Drink station clean and stocked (all beverage available)?

  Yes

  No

  N/A

Bathrooms

• Clean, stocked, free of debris, and free of odors?

  Yes

  No

  N/A

Friendly

• Were you greeted with a smile?

  Yes

  No

  N/A

• Team member connected with me and anticipated my needs?

  Yes

  No

  N/A

Neat and Well Groomed

• Clean full uniform and has name tag?

  Yes

  No

  N/A

• Hair neat and pulled back in a hat or visor?

  Yes

  No

  N/A

• Shirt neat, tucked in, and wrinkle free? Wearing an apron and black belt?

  Yes

  No

  N/A

Well Trained

• Team member can describe the Brunchfast menu?

  Yes

  No

  N/A

• Team member can explain what side and drink choices are offered in the new Brunchfast Combos?

  Yes

  No

  N/A

• Any addition feedback?

• Pic signature

  Sign