Title Page

Audit Information

  • Date of Audit

  • Audit Matric Identifier (Name or Number)

  • Audit Location
  • Auditor Name

  • NHVR Auditor Registration Number

  • NHVR Auditor Registration Expiry Date

Operator Information

  • Operator Name (legal entity)

  • NHVAS Accreditation Number (if applicable)

  • Registered Trading Name/s

  • Australian Company Number

  • NHVAS Manual (Policies and Procedures) developed by?

  • Is the Operator using an electronic document/fleet management system?

  • System name:

Operator Details

  • Operator Business Address
  • Operator Postal Address

  • Operator Email Address

  • Operator Contact Number

  • Audit Attendance List (Names and Positions)

  • Nature of the Operator Business (Summary)

  • Industry Sector

  • Operator Tier

Accreditation Driver Summary

  • Number of Drivers in BFM

  • Number of Drivers in AFM

Fatigue Management Standards

1. Scheduling and Rostering

  • Scheduling of individual trips and rostering of drivers will incorporate fatigue management measures and be in accordance within either prescribed legislative limits or approved operator limits.
    Scheduling and rostering practices are to ensure trip schedules and driver rosters are planned and assigned in accordance with the legislated operating limits or operator’s approved operating limits. Scheduling and rostering practices will include an assessment of the driver’s recent work history, ability, welfare and preference (where appropriate), and time for the transport task to be completed safely.
    Both legislated operating limits and approved operating limits, will include the:
    • time required to perform the transport task safely under all reasonably foreseeable circumstances,
    • rest periods required to recover from the fatigue effects of work,
    • cumulative effects of fatigue over several days of work,
    • effects of time of day on fatigue risks and quality of sleep.
    To satisfy the standard, an operator must demonstrate the following:

  • 1.1 Schedules and rosters are documented.

  • 1.2 Schedules and rosters are monitored and regularly reviewed.

  • 1.3 Action is taken to minimise fatigue risks when altering schedules and rosters.

  • 1.4 Drivers are given the flexibility to alter trip schedules within legislative limits or normal and outer operating limits to maximise rest opportunities and minimise fatigue risk.

  • 1.5 Guidelines are in place for the use of relief/casual drivers where required.

  • 1.6 The increased fatigue risk for a driver returning from leave is considered in scheduling and rostering of the driver.

  • 1.7 Drivers have input into schedules where practicable, to ensure trip plans are reasonable.

  • 1.8 On an occasion when a driver is permitted to exceed normal approved operating limits (AFM only), they are managed with the appropriate counter measures.

  • 1.9 Schedulers provide sufficient advance pre-trip notification to ensure drivers can comply with legislation.

  • 1.10 No schedules or rosters are to be planned to extend beyond any normal operating frequencies and legislative or approved operating limits.

2. Health and Wellbeing for Performed Duty

  • Drivers are in a fit state to safely perform required duties and meet the specified medical requirements.
    This standard requires that a system be developed to ensure drivers are in a fit state to safely perform required duties and meet the specified medical requirements. Operators are to ensure that time off is provided for drivers to recover from or to prepare for the fatigue effects of work.
    Drivers are to ensure that they consider the impact of activities such as recreational activities and personal life on their wellbeing and capacity to work safely, and use time off responsibly to prepare for, or to recover from, the fatigue effects of work.
    To satisfy the standard, an operator must demonstrate the following:

  • 2.1 Drivers are certified as being fit to drive a heavy vehicle by a medical practitioner according to Austroads’ Assessing Fitness to Drive guidelines (or an equivalent document approved by the NHVR). The examination must include an assessment to detect drivers in the high risk group for sleep disorders. Examinations are to be conducted, as a minimum, once every three (3) years for drivers aged 49 or under, and yearly for drivers aged 50 or over.

  • 2.2 Documented procedures exist for driver fitness for duty which address driver health, use of drugs/alcohol, medical condition, wellbeing and state of fatigue.

  • 2.3 Documented procedures exist for drivers to assess their fitness for duty prior to commencing and during work.

  • 2.4 Documented procedures exist for the drivers to notify the operator if they are unfit for duty due to any lifestyle, health or medical issue both before and during work.

  • 2.5 Any medical advice to drivers is taken into account when assigning duties.

  • 2.6 Drivers are provided information to promote and encourage optimal management of their health.

  • 2.7 Operators with two-up driving operations are to have procedures in place for undertaking two-up driver recruitment and team selection, and for optimising the alternative driver’s comfort while resting in a moving vehicle.

3. Training and Education

  • All personnel involved in the management, operation, administration, participation and verification of the Fatigue Management System can demonstrate appropriate knowledge and skills in fatigue management relevant to their position.
    Fatigue knowledge and awareness is essential to ensure all persons (including managers), who are involved in the Fatigue Management System, understand fatigue management issues and have the knowledge and skills to practice fatigue management and to comply with the operator’s Fatigue Management System.
    To satisfy the standard, an operator must demonstrate the following:

  • 3.1 That the operator has steps in place to ensure anyone involved in the management, operation, administration, participation and verification of the Fatigue Management System is made aware of the operator’s current fatigue management policies and procedures.

  • 3.2 That all persons who hold a position of responsibility under the operator’s Fatigue Management System are identified and:<br> (a) have been inducted and regularly updated in the operator’s fatigue management policies and procedures.<br> (b) are able to demonstrate competence in managing driver fatigue, including understanding the causes, effects and symptoms of fatigue, and being able to apply strategies to better manage fatigue.<br> (c) if the person drives a heavy vehicle under the Fatigue Management System – that person is able to demonstrate competence with TLIF0005 (or any supersession). Apply a fatigue risk management system.<br> (d) if the person is a scheduler, as described in the heavy vehicle driver fatigue legislation, or who supervises or manages drivers and schedules staff – that person is able to demonstrate competence with TLIF0006 (or any supersession). Administer a fatigue risk management system.

  • 3.3 That they have documented procedures for maintaining the currency of knowledge in fatigue management for all people who hold a position of responsibility, including identifying any knowledge needs and if, and when, any re-assessment of competence is to be conducted, and ensuring that this has occurred.

  • 3.4 That records of competence of drivers, schedulers or those who supervise or manage drivers and scheduling staff have been maintained, including:<br>• details of what, if any, training was undertaken, who delivered the training and when this training occurred,<br>• if, and when any re-training is required,<br>• a record of the qualifications of workers, including any units of competence achieved.

4. Responsibilities and Management Practices

  • The authorisations, responsibilities and duties of all positions involved in the management, operation, administration, participation and verification of their operations under the Fatigue Management System are current, clearly defined and documented and carried out accordingly, to minimise the risk relating to driver fatigue.
    The Fatigue Management System ensures effective communication between management and drivers on matters that affect the safe operation of the business.
    The effective operation of the Fatigue Management System is dependent on all relevant personnel knowing and fulfilling their responsibilities to ensure that the requirements of the standards are met.
    To satisfy the standard, an operator must demonstrate the following:

  • 4.1 All relevant personnel are carrying out their duties and responsibilities in compliance with the Fatigue Management Standards and the operator’s Fatigue Management System.

  • 4.2 Authorities, responsibilities and duties relating to the Fatigue Management System are current, clearly defined and communicated to all appropriate personnel.

  • 4.3 Fatigue Management Systems are in place to deter non-compliance and implement corrective actions.

  • 4.4 Personnel performance management practices, including counselling and disciplinary action, are in place to deter non-compliance and implement corrective actions.

  • 4.5 A communication process (For example, in-trip communication with drivers, meetings, notices, newsletters) is in place to facilitate the exchange of information between drivers and management where practical and appropriate.

  • Business Rule 12: There is a documented procedure for Notifiable Occurrences to be reported.<br>A documented procedure for providing notification of a notifiable occurrence is included in the management system. The procedure is to identify who is responsible and instruction that the NHVR Portal is used to submit the report along with the required timeframes for submitting a report.

5. Internal Review

  • The Fatigue Management System must be subject to quarterly and annual internal review to verify that all results and activities comply with the system’s policies, procedures, instructions and current business activities.
    The internal review process is an essential management tool that checks that procedures are being followed and indicates how the Fatigue Management System is working. Fundamental to the management of the fatigue risk is the capacity of the system to enable assessment of fatigue risks and the identification, reporting and investigation of incidents of non-compliance with the standards, so that the necessary corrective action may be taken.
    To satisfy the standard, an operator must demonstrate the following:

  • 5.1 There is a documented procedure for conducting an internal review of the Fatigue Management Standards at least every twelve (12) months.

  • 5.2 Internal reviews are undertaken by competent persons not responsible for the activity being reviewed, where practical.

  • 5.3 Documented procedures exist to monitor, identify, report, investigate and record non-compliances and take the necessary corrective action to prevent further occurrences.

  • 5.4 A Quarterly Compliance Statement is produced, accepted and signed by the responsible person containing advice of the key outcomes of the module including the number of:<br>• drivers operating under the accreditation,<br>• new drivers inducted for the quarter work and rest hour records reviewed,<br>• compliant and non-compliant work and rest hour records driver medicals that are current,<br>• driver medicals that have expired fatigue related incidents,<br>• notices received for breaching fatigue regulations.

  • 5.5 Documented procedures exist to investigate incidents to determine whether fatigue was a contributing factor.

  • 5.6 Records of drivers’ work and rest times are regularly reviewed at least every twelve (12) months to ensure they are still relevant and comply with legislative and approved operator limits.

  • 5.7 That changes to documents and procedures are recorded and the original documents and procedures are kept for a minimum of three (3) years for external audit purposes.

6. Records and Documentation

  • The operator will implement, authorise, maintain and review documented policies and procedures that ensure the management, performance and verification of the Fatigue Management System in accordance with the standards. Records that demonstrate the compliant operation of the Fatigue Management System are collected, stored and maintained to verify compliance.
    This standard requires a system to manage and maintain records that relate to the requirements of the Fatigue Management Standards. Documented evidence must be maintained to demonstrate the level of compliance with the Fatigue Management Standards. Policies, procedures and instructions are to be authorised, current and clearly identify and describe the Fatigue Management System’s operation, administration, participation and verification activities.
    To satisfy the standard, an operator must demonstrate the following:

  • 6.1 Policies, procedures and instructions covering all activities required to meet the Fatigue Management Standards are authorised, current, clearly defined and available to all relevant personnel and at all locations where operations essential to the effective functioning of the system are performed.

  • 6.2 All records are legible, stored, maintained and available for management and audit purposes for at least three (3) years.

  • 6.3 A register of all persons with a designated responsibility under the accreditation is kept and regularly updated.

  • 6.4 Documents are approved, issued, reviewed, modified and accounted for in accordance with the operator’s prescribed control procedures.

  • 6.5 Records must include individual driving hours’ records for all nominated drivers (For example, work diaries, rosters, and schedules).

  • 6.6 Driver work and rest records for each driver are reviewed each quarter.

7. Workplace Conditions

  • The operator will ensure workplaces comply with the Work Health and Safety legislation and relevant vehicle ADR to assist in the prevention of fatigue.
    A Fatigue Management System must ensure that workplaces including vehicles provide for adequate restorative sleep and proper rest, using practices and facilities or equipment that meets with Work Health and Safety legislation and Australian vehicle design rules.

    To satisfy the standard, an operator must demonstrate the following:

  • 7.1 Policies and procedures exist that ensure the working conditions assists in the prevention of fatigue. This must include where applicable specific provisions relating to vehicle cabin optimisation such as driver seating, driver sleeping facilities, depot facilities and air conditioning of driver cabs.

  • 7.2 If drivers are required as part of their duties to sleep in a vehicle when away from their home location (including two-up drivers), then the vehicle they are sleeping in must conform to the requirements of ADR 42 and be optimised for driver rest.

Declarations

  • Auditors Declaration - I am satisfied that the operator’s management system (including the corrective action implemented by the operator) complies with the relevant standards for each module.

  • Operators Declaration - I acknowledge the veracity of the information contained in the Audit Report. I provide the NHVR with consent to share accreditation information with other agencies, as determined by the NHVR.

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