Night Manager Report - Conrad Rabat Arzana

• CONRAD RABAT ARZANA

  Select

• Conducted on

  Date

• Prepared by

• Main check point-Security Gate

  Good

  Fair

  Poor

  N/A

• Car parking area level 0 Car parking area

  Good

  Fair

  Poor

  N/A

• Car parking area level 1 Car parking area

  Good

  Fair

  Poor

  N/A

• Availability, grooming and Appearance of Security/Door Man Availability, grooming and Appearance of Security/Door Man

  Good

  Fair

  Poor

  N/A

• Administration, Kids Club, Spa and Fitness walk around

  Good

  Fair

  Poor

  N/A

• Lobby, Swimming Pool & Main Road observations

  Good

  Fair

  Poor

  N/A

• Main kitchen

  Good

  Fair

  Poor

  N/A

• Meeting Rooms

  Good

  Fair

  Poor

  N/A

• Greenery in front of Main Entrance Greenery in front of Main Entrance

  Good

  Fair

  Poor

  N/A

• Receiving Area - Cleanliness

  Good

  Fair

  Poor

  N/A

• Lights, Flooring, Plants if any concerns (Synergy WR raised)

  Good

  Fair

  Poor

  N/A

• Bins Empty & Ashtrays

  Good

  Fair

  Poor

  N/A

• Garbage Room

  Good

  Fair

  Poor

  N/A

• Pathways (lights working?...)

  Good

  Fair

  Poor

  N/A

• No wet floor, No bad smell

  Good

  Fair

  Poor

  N/A

• Sidewalks – cleanliness

  Good

  Fair

  Poor

  N/A

• External lights – condition, functioning

  Good

  Fair

  Poor

  N/A

• TM changing room

  Good

  Fair

  Poor

  N/A

• La Brise - summary of observation of the evening operation (i.e 10 pax, no complaints)

• Feuillage - summary of observation of the evening operation (i.e quiet, no guests interaction)

• 99 Sushi Bar - summary of the evening operation

• L'Oursin - summary of the evening operation

Room Inspections

• Room 1 - Feedback

• Room 2 - Feedback

• Room 3 - Feedback

• Room 4 - Feedback

• Room 5 - Feedback

Guest Interaction during walk around

• Guest with problem incidence

• Guest with positive feedback to share

• Guest surprise and delight moment in the restaurant, if any

• Team member feedback, if any