Information

  • Document No.

  • Audit Title

  • Client / Site

  • Conducted on

  • Prepared by

  • Location
  • Personnel

External Activity

  • Were there any signs of PR staff within the local area

  • How many PR staff were visible

  • Were all PR staff identifiable and in uniform

  • Were the staff polite and courteous

  • Any other comments regarding the PR staff

  • Were there any other visible signs of advertising in the local area

  • Please state where and what

Exterior

  • Were all the lights switched on and working

  • Was the area clean and litter free

  • Was the signage clean and clear

  • Were the door steward present, in uniform and woking to a professional standard

  • Were the door stewards polite and friendly

  • Was the admission policy and challenge 25 being followed

  • Was the external advertising in good condition, clean and up to date

  • Additional comments

Foyer & Entrance

  • Was the area clean neat and tidy

  • Was the lighting working and set at the correct level

  • Was the "Check In" system being used properly

  • Was the admission system being used in accordance with company procedures

  • Was the cashier polite and courteous

  • Was there a correct admission price tariff on display

  • Was random searching being carried out by stewards in accordance with company procedure

  • Were the stewards polite and courteous

  • Was the cloakroom area clean and tidy

  • Were customers being asked to put jackets in the cloakroom

  • Additional comments

Bar & Bar Service

  • State the bar visited

  • Acknowledged within 1min of approaching the bar

  • Served within 3 minutes

  • Served in turn

  • Were the staff clean, neat and tidy and in uniform

  • Were "up sales" being offered

  • What was being offered

  • Was fruit and ice being dispenses where appropriate

  • Was the bar area clean and tidy and free from spills

  • Were the fridges well stocked

  • Were the bottled products chilled

  • Was the bar lit properly with all lighting working

  • Was the current special offers or drinks promotions clearly advertised

  • Additional comments

Customer area

  • State the room or venue visited

  • Was the room at an acceptable temperature

  • Was the area appropriately lit

  • Was the area free from debris, glasses & bottles

  • Was shot selling visable in the area

  • Was the music at the appropriate level

  • Was the music appropriate for the target market and in line with venue policy

  • Was the DJ interacting with the audience

  • Was the DJ advertising forthcoming events etc

  • Were the effects lighting being used to their maximum potential

  • Was there an appropriate use of smoke in the venue

  • Was the TVs and screens being used appropriately

  • Rate the atmosphere

  • We're door stewards visable and acting in a professional manner

  • We're the door stewards all in uniform and clearly identifiable

  • Additional comments

Toilets

  • Was the area well appropriately tit with all lights working

  • Was the area odour free

  • Was there a toilet attendant on duty

  • Was the area being regularly checked by staff

  • Was the area clean, neat and tidy

  • Was the area well stocked from soap, roll, etc

  • Was the area in good repair with locks, seats, roll holders etc

  • Was there venue advertising within the area and is it up to date and appropriate

  • What was the advert for

  • Additional comments

Other

  • Was the management viasable and managing the venue

  • Was the visit incident free

  • Describe the incident and how it was handled

  • What %age of capacity was in during the visit

  • Description of the overall nightclub experience

  • Additional comments

The templates available in our Public Library have been created by our customers and employees to help get you started using SafetyCulture's solutions. The templates are intended to be used as hypothetical examples only and should not be used as a substitute for professional advice. You should seek your own professional advice to determine if the use of a template is permissible in your workplace or jurisdiction. You should independently determine whether the template is suitable for your circumstances.