Information
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Cancellation Feedback
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Engineer Name
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Job Number
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Conducted on
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EXPECTATIONS
This document must be completed when you call your Team Manager to discuss the potential cancellation.
Do not phone RST until you have spoken to your manager or covering manager.
Any job where the customer is not at home when you arrive must be parked until you have spoken to your manager / cover at the end of the day.
You must take your ladders off your van to check line of sight or whether your ladders are long enough etc and provide photos to support this. -
Reason for cancellation
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Have you spoken to your team manager or covering manager?
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Have you spoken to any Specialist Engineers?
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Has anyone been on site to give a second opinion?
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Please provide photos
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Comments
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Engineer Signature
