Information
Please contact SE helpline before completing the form on 02079904072
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Tech Number and Name
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Engineer Phone Number
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Team
- N0601
- N0602
- N0603
- N0604
- N0605
- N0606
- N0607
- N0608
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What is the escalation for?
- DAT / SAT Required
- Health and Safety Impossible
- No Line of Sight
- Access Restrictions
- Dish/cable issues
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Job No
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Job Type
- Service
- New Customer Install
- Existing Customer Upgrade to Sky Q
- Moving Home Install
- Additional Sky Q Mini Box Install
- Install & Relocate
- Relocate Only
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Customers full name and Address including postcode
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Customers Phone Number
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Customers Alt Phone Number (if available)
Please use this section to add any info gained from ETA, property type, is there a dish already etc,
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Description of Issue
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In your opinion, what would help you complete the visit?
- Extended Cat ladders
- Velux access
- Rope Assisted 15 Rung Ladders (Only after Final Check from SE Team Carrying 15's)
- N/A - No Line of Sight
- Other
- Unsure
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Customer fully aware of situation? Please park the job until the SE team contact you back.
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As many Photo(s)of property issues, e.g. LOS, existing dish locations, as possible. The more photos the better understanding of the visit (Long range and close up). Please CLEARLY INDICATE LOS !