Overall, was it evident that the team had received training on the new products?
Could the cashier correctly answer your question about the new menu? (Ask one at random, e.g. What is in the Supergrain, why is the chicken not cut on the Fino platter, etc.)
Was the Vinho spritzer presented to standard and served with tumblers (not wine glasses)?
Was the Vinho spritzer freshly prepared (e.g. Still fizzy, fruit looks fresh)?
Was the brownie served correctly (small plate, fork and dessert spoon) with the gelado scoop on top?
Was the Supergrain salad presented to standard and correctly portioned?
Was the Supergrain side presented to standard and correctly portioned
Were the chips hot and crispy?
Were the chips correctly portioned?
Was the garlic bread cooked on both sides with garlic spread all the way to the edges?
Were the wings crispy and cross-crossed?
Was the baste caramelised on the wings?
Were the flags presented to standard (sticker the right way up, no white visible)
Was the chicken served on the new fino platter plate?
Was the chicken laid out on the plate correctly- uncut, and with the pattern visible on the plate?
Was the skin cross-crossed and crispy?
Was the baste caramelised?
Was the lemon adequately grilled?
Was the butter melted on to the corn?
Were the wedges cooked to standard and looking appetising?
Were the sides portioned correctly and served to standard?
Had all menus been changed over (check outdoor menu box)?
Was the counter display set out as trained, with a mixed display of Natas and Brownies and one flag to identify each type of product?
Were nuts and olives displayed as standard (not pre-portioned) and no other products (e.g. Spritzers) on display?
Was all of the correct collateral on display?
Were there enough to bottles of Pomegranate dressing on the condiment unit?