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Site Conducted
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Conducted on
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Prepared by
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Location
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Ensure you know of any events that are happening that evening and how many arrivals / departures you have.
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Ibis
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Novotel
Go to the F&B, Front Office, Kitchen, HK, Reservation & Maintenance department to let them know that you are the DM on shift.
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Go to the F&B, Front Office, Kitchen, HK, Reservation & Maintenance department to let them know that you are the DM on shift.
Complete walk around of external of the building. Ensuring all fire doors are locked and secure. Take picture of the entrance door ensuring it is clean and looks good for guests arriving.
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Complete walk around of external of the building. Ensuring all fire doors are locked and secure. Take picture of the entrance door ensuring it is clean and looks good for guests arriving.
Complete walk through of car park, ensuring all bins have<br>been emptied and it is clean
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Complete walk through of car park, ensuring all bins have been emptied and it is clean
Check gym, steam room & sauna is clean and presentable.<br>Music is on
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Check gym, steam room & sauna is clean and presentable.<br>Music is on
Inspect two rooms in each property. Pictures to add of issues in the room and any potential issues reported
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Inspect two rooms in each property. Pictures to be added and any potential issues reported to FCS1
Check bin store to ensure all bins have been put away correctly and its in order. Take picture of current state of play in the bin room.
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Check bin store to ensure all bins have been put away correctly and its in order. Take picture of current state of play in the bin room.
Check the male and female changing rooms to ensure they<br>are clean. Everything should be in order with no maintenance issues.
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Check the male and female changing rooms to ensure they are clean. Everything should be in order with no maintenance issues.
Take picture of terrace in the evening ensuring it is clean and ashtrays are empty.
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Take picture of terrace in the evening ensuring it is clean and ashtrays are empty.
Take picture of bar & restaurant at 6pm ensuring candles are on music is at a good volume for atmosphere. The lights should be dimmed.
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Take picture of bar & restaurant at 6pm ensuring candles are on music is at a good volume for atmosphere. The lights should be dimmed.
At 7pm, get an update from reception on how the arrivals<br>and departures are going. Is there any feedback.
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At 7pm, get an update from reception on how the arrivals<br>and departures are going. Is there any feedback.
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Ibis
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Novotel
Check the male, female & accessible toilet in the public area.
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Check the male, female & accessible toilet in the public area.
Complete check in with F&B team at 8.30pm, do they need any<br>support?
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Complete check in with F&B team at 8.30pm, do they need any<br>support?
Send email to all HOD's advising how the late shift was.<br>Highlight any issues that may arise in the morning.<br>
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Send email to all HOD's advising how the late shift was. Highlight any issues that may arise in the morning.
