NP.36 - Upgrade Checklist v4.0

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NewPOS.36 Upgrade Checklist

• Please complete the below checklist before and immediately after the upgrade and raise any applicable issues with the IT Helpdesk

Pre-Installation checks:

• Have all the printers got paper ready to print, IE: kiosks, grills and front counter?

  Yes

  No

  N/A

• Are any relevant keys for kiosks available if needed?

  Yes

  No

  N/A

• Do all kvs screens have bump bar keypads attached for testing? Please make sure all are working

  Yes

  No

  N/A

Pre and Post Installation checks:

• All Tills Up and Running

  Yes

  No

  N/A

• Transactions generating correct receipts (inc VAT receipts)

  Yes

  No

  N/A

• All Kiosks Up and running

  Yes

  No

  N/A

• Card Payment message screen displays correctly

  Yes

  No

  N/A

• Card payment works and receipt printed correctly (inc VAT receipt)

  Yes

  No

  N/A

• Able to redirect CASH order to FC

  Yes

  No

  N/A

• Order present in Kitchen Grill slip printed

  Yes

  No

  N/A

• OAT order present and Pick ticket correct

  Yes

  No

  N/A

• ORB and mini ORB working correctly

  Yes

  No

  N/A

• Drive-Thru Up and Running - all lanes (If Applicable)

  Yes

  No

  N/A

• Cashier till recall and coin dispenser

  Yes

  No

  N/A

• Monitors look and respond as expected, receipt prints correctly

  Yes

  No

  N/A

• Bump bar working, recall, next, Pull forward, serve etc

  Yes

  No

  N/A

• COD screens working correctly

  Yes

  No

  N/A

• GMA Orders Going through successfully

  Yes

  No

  N/A

• Delivery Orders going through successfully

  Yes

  No

  N/A

• These orders are processed through the kitchen and OAT as expected

  Yes

  No

  N/A

• Front counter till working correctly – including GMA orders

  Yes

  No

  N/A

• All Cashless Devices up and running

  Yes

  No

  N/A

• All Scanners Up and Running

  Yes

  No

  N/A

• POS Scanners put to Serial Mode & Working

  Yes

  No

  N/A

• ORB Scanner is working post upgrade

  Yes

  No

  N/A

• All KVS's Online and running

  Yes

  No

  N/A

• eProduction Up and Running

  Yes

  No

  N/A