NPS - Customer Satisfaction Survey for Products

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• Thank you for giving us the opportunity to serve you better. Please help us by taking a few minutes to tell us about the service that you have received so far. We appreciate your business and want to make sure we meet your expectations.

• Customer Name (Optional)

• Product

• Survey Date and Time

  Date

• Click next section to continue.

Survey

• Considering only your most recent purchase experience, how likely would you be to recommend the product to a friend or colleague? (0 is not at all likely, 10 is extremely likely)

• Considering your complete experience with our company, how likely would you be to recommend our company to a friend or colleague? (0 is not at all likely, 10 is extremely likely)

• What can we do in the future to earn a score of 9 or 10?

• What did we do really well?

• What can we do to be even better?

Customer Information

• Gender

  Male

  Female

• Age

  Select Under 13 13-17 18-25 26-34 35-54 55-64 65 or over

  • Under 13
  • 13-17
  • 18-25
  • 26-34
  • 35-54
  • 55-64
  • 65 or over

• Marital Status

  Select Single, never married Married w/o children Divorced Separated Widowed Living with partner

  • Single, never married
  • Married w/o children
  • Divorced
  • Separated
  • Widowed
  • Living with partner

• Highest Level of Education

  Select Less than High School High School Less than 4 years in College Bachelor's Degree Doctoral Degree Professional Degree (JD/MD)

  • Less than High School
  • High School
  • Less than 4 years in College
  • Bachelor's Degree
  • Doctoral Degree
  • Professional Degree (JD/MD)

Completion

• Full Name and Signature of Customer (Optional)

  Sign

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