Information
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Store
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Manager
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Staff on duty if not manager
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Completed by
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Conducted on
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NSW promotion #8 Beach, Beauties & Barbies 4th January - 31st January 2017
Store Exterior
ENTRANCE / External
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Entrances and windows clear, clean, no tape, insects, uncluttered and signage in good order
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A-Frame pricing correct
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Licensee details correct and visible
Interior
Interior
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All lighting working, no blown/broken/dirty bulbs/fluros, air vents clean
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All glass doors/windows clean, free of tape, smudges and old promotions
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All walkways, clean and clear of stock and rubbish
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Data stripping in good order
RSA & Licensing Compliance
RSA & Licensing Compliance
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RSA Folder up to date
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Incident book displayed under counter
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3 X Cigarette posters on display<br><br>Smoking Kills <br>Notice to Minors <br>Tobacco at this register only
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2 X Underage RSA signs near or behind counter
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1 X Liquor Licence displayed in a frame near counter
OH&S & Security
OH&S & Security
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Forklift Check List completed
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Daily OH&S check list completed
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Are all the security cameras in working order
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Do all Spirit bottles have security caps attached
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Is the company PC / Tablets stored in a safe place
Workbuddy
Workbuddy
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Is the Manager & staff clocking on & off each shift
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Are rosters published, printed and displayed in store
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Are weekly budgets & estimates up to date
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Are daily sales entered
Communication
Communication
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Night fill sheets/diary being used
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Underage I.D. Checks - Are all staff regularly informed to check I.D.
Staff & Customer Service
Staff & Customer Service
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Staff in Ritchies uniform wearing name badge, correct foot ware
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Customer acknowledged and or eye contact within 30 seconds
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Staff bright and enthusiastically engaged to help customers
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Store theme music appropriate for the customer and at right volume level
Sales Counter / Office
Sales Counter / Office
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No clutter, clean and clear
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Grey Bag<br><br>Has the grey liquor bag being returned to H.O. Monday, Wednesday & Thursday each week
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Floor clean, no cardboard or rubbish. Bin not visible to the public
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Folders and Paperwork neat and tidy in correct spot.
Storeroom / Loading Dock
Storeroom / Loading Dock
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No out of date damaged products
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Damage stock stored in ullage section. Ullage book up to date
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Floors clean tidy, stock neatly stacked and storeroom OH&S compliance
Weekly Focus Check IGA + Late Week Special
Weekly Focus Check IGA + Late Week Specials / Market Day WC 25th Floor Slot 1 – Victoria Bitter 24pk ($44) Floor Slot 2 – XXXX Gold Block ($43)
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Are the NSW key lines up and well merchandised:
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Effectiveness of Display
Spend & Get
Spend & Get WC 18/1/17-1/2/17 James Squire 6 packs 5th Leg varieties
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Promotional Compliance
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Effectiveness of Display
Ritchies Promotional Check
Ritchies Promotional Check
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THEMED DISPLAY:<br>XXXX GOLD Bonus BBQ Tool
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Promotional Compliance
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Effectiveness of Display
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RITCHIES SALES DRIVER:<br>Wirra Wirra<br>Wither Hills
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Effectiveness of Display
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DOCKET DEAL: <br>W/C 4th Jan - 17th Jan<br>Customers that Spend $30 or more in the supermarket or Liquor Store receive a voucher on the bottom of their docket that can be redeemed in the liquor store. The voucher allows the customer to purchase 3 x 750ml bottles of Bathing Box for $20. The voucher is only valid for 1 x Bathing Box Offer. This voucher is to be retained by the cashier and voided by drawing a line through the barcode with a texta. Customers will be able to redeem the voucher until January 27th.<br><br>W/C 18th Jan - 31st Jan<br>Customers that Spend $30 or more in the supermarket or Liquor Store receive a voucher on the bottom of their docket that can be redeemed in the liquor store. The voucher allows the customer to purchase 3 x bottles of Yellow Sparkling for $20. The voucher is valid for 1 x Yellow Offer only. This voucher is to be retained by the cashier and voided by drawing a line through the barcode with a texta. Customers will be able to redeem the voucher until February 7th.<br>
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Effectiveness of Display
Wine Compliance
Wine Compliance
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Ritchies Promotional Check (Wine Compliance)
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A-Stores:
WOODFIRED SHZ & 3 TALES S/B - WIN A KAMODO BBQ
SQUEALING PIG / MATUA / BLOSSOM HILL
JACOBS CREEK - AUS OPEN TENNIS
TAKU
WITHER HILLS - BOSE SPEAKER PROMOTION
WIRRA WIRRA - WIN A 10FT HONU SUP
BROWN BROTHERS CIENNA
BATHING BOX - DOCKET DEAL (04.01 - 17.01)
PEPPERJACK
MC WILLIAMS HANWOOD -
B-Stores:
WOODFIRED SHZ & 3 TALES S/B - WIN A KAMODO BBQ
SQUEALING PIG / MATUA / BLOSSOM HILL
JACOBS CREEK - AUS OPEN TENNIS
TAKU
WITHER HILLS - BOSE SPEAKER PROMOTION
WIRRA WIRRA - WIN A 10FT HONU SUP -
C-Stores:
WOODFIRED SHZ & 3 TALES S/B - WIN A KAMODO BBQ
SQUEALING PIG / MATUA / BLOSSOM HILL
JACOBS CREEK - AUS OPEN TENNIS
TAKU -
Promotional Compliance
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Effectiveness of Display
Sparkling Compliance
Sparkling Compliance
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Ritchies Promotional Check (Sparkling Compliance)
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A-Stores:
YELLOW
SIR JAMES
T'GALLANT SPARKLING
NICOLAS FEUILLATTE NV -
B-Stores:
YELLOW
SIR JAMES
T'GALLANT SPARKLING -
C-Store:
YELLOW
SIR JAMES -
Promotional Compliance
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Effectiveness of Display
Pre-Mix Compliance
Pre-Mix Compliance
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Ritchies Promotional Check (Pre-Mix compliance)
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A-Stores:
CC 10PK - AUS OPEN TENNIS
BUNDY & J.WALKER 10 PACKS
WOODSTOCK 10PK & TAPE MEASURE GWP
WILD TURKEY 101 8PK & RARE 2PK -
B-Stores:
CC 10PK - AUS OPEN TENNIS
BUNDY & J.WALKER 10 PACKS
WOODSTOCK 10PK & TAPE MEASURE GWP -
C-Stores:
CC 10PK - AUS OPEN TENNIS
BUNDY & J.WALKER 10 PACKS -
Promotional Compliance
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Effectiveness of Display
Spirits Compliance
Spirit Compliance
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Ritchies Promotional Check (Spirit compliance)
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A-Stores:
JOHNNIE WALKER RED 1L
CANADIAN CLUB 1L
JACK DANIELS BLACK LABEL 1L
BOMBAY SAPPHIRE GIN
JIM BEAM WHITE 1L
ARKTIKA / BOND 7 / OLD NO. 15
APEROL
BEENLEIGH WHITE / VOK BLUE CURACAO / BICKFORD DRY
EL JIMADOR TEQUILA
BAILEYS IRISH CREAM 1L -
B-Store:
JOHNNIE WALKER RED 1L
CANADIAN CLUB 1L
JACK DANIELS BLACK LABEL 1L
BOMBAY SAPPHIRE GIN
JIM BEAM WHITE 1L
ARKTIKA / BOND 7 / OLD NO. 15
APEROL
BEENLEIGH WHITE / VOK BLUE CURACAO / BICKFORD DRY -
C-Stores:
JOHNNIE WALKER RED 1L
CANADIAN CLUB 1L
JACK DANIELS BLACK LABEL 1L
BOMBAY SAPPHIRE GIN
JIM BEAM WHITE 1L
ARKTIKA / BOND 7 / OLD NO. 15 -
Promotional Compliance
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Effectiveness of Display
Cider & Beer Compliance
Cider & Beer Compliance
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Ritchies Promotional Check (Cider & Beer Compliance)<br>CUB & LION - AS PER WEEKLY FLOOR SPECIALS<br>MILLER CHILL <br>4 PINES - WIN AN ESKY (SELECTED STORES) <br>SOMERSBY 10PK
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Effectiveness of Display
Non-Negotiable Store Standards
Non-Negotiable Store Standards
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Wages & Sales<br>-Must achieve wages and sales January & February <br>-Enter all rosters incl budgets for February
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Stocktake<br>-Plan<br>-Stock Reduction<br>-Organise store room<br>Send a list through of over stocks<br><br>
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Managers Meeting<br>21st - 22nd March
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CHRISTMAS CLUB STORE INCENTIVE PROGRAM<br><br>As per last year, we will be running a Store Incentive Program to encourage all stores to sign up new Christmas Club members. This promotion will run over a four week period W/C 6.02.17 to 5.03.17.<br><br>A weekly tally will be done to record the number of new Christmas Club applications received from each store. At the end of the four weeks the store with the highest number of new Christmas Club members will WIN:<br><br>10 x MOVIE TICKETS TO THE LOCAL CINEMA<br> <br><br>In conjunction with this incentive, we will be running Christmas Club ads in the handbill and new screen displays have already been loaded in stores.<br><br>All stores will receive 10 x A2 Christmas Club posters that are to be displayed in store over the month; you can keep these posters up in store after the four week period if you have room. You will also receive new DL flyers that are to be offered to customers at the register W.C 6.02.17 and then displayed in store afterwards. The posters and flyers will be sent to stores in your mailbags W.C 31.1.17, so please keep an eye out for them.<br><br>Customers can join the Christmas Club via our website ritchies.com.au or by picking up a form in store. Please let me know if you need more Christmas Club application forms. We decided to keep the hardcopy application forms as feedback was that not all customers were comfortable applying online. <br><br>It’s important that any applications handed in at your store are collated together and sent in with your stores weekly cash office paperwork each week. When customers apply online they will be required to nominate a home store from where they will collect their gift card. These online applications will be included in your stores total.<br><br>Please contact me at Head Office on (03) 9784 2077 or anna.robinson@ritchies.com.au if you have any queries. <br><br>I look forward to processing many new Christmas Club applications and seeing who the winning store is!!<br>
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Yellow Ticket File<br>16/1/17<br>Bombay Sapphire Gin 700ml (788195) $53.00<br>Grey Goose Vodka 700ml (818403) $65.00<br>Bacardi Oakheart Spiced 700ml (558367) $44.00<br>Chivas Regal 18yro (540893) $88.00<br>Crystal Head Vodka 700ml (550872) $90.00<br>18/1/17<br>Tullamore Dew Irish 700ml (564591) $49.00<br>Magners Irish Cider 330ml (780723) 4pk $10.00 Single $3.00 Case $50.00
Communication - Check List
Communication- check list
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WORKBUDDY <br><br>Ensure time sheets are approved, costed + sales entered by 9:30am daily <br><br>If you cannot complete this task or need help contact Garth
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SPEND & GET<br><br>> Maintain a full neat display during the promotion <br><br>> Observe staff asking the question and retrain where needed<br><br>> Set targets for your team <br><br>> Reward your team members
Previous IAuditor Actions
Previous IAuditor Actions
Store Walk
Store Walk
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Managers/Assistant managers ideas?<br><br>What in store promotions do you have/want to run?<br>e.g.<br>-Wine tastings<br>-Beer special (buy-ups)<br>-Craft Beer tasting<br><br>If running, How's it going & what is running
