Information
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DSM Name
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Infield session
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BDE Name
- Angela Todhunter
- Bradley Moffatt
- Brendan Marriott
- Brooke Bentley
- Caitlin Curyer
- Caroline Gannon
- Daniel Bliznakovski
- Jim Lloyd
- Joel Vansleve
- Mark Bishop
- Melissa Sneddon
- Paul Griffin
- Reggie Keown
- Stuart Macnaughton
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Conducted on
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Goal for today
Competency and comments
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Customer Service
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Communication
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Planning
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Sales ability and persuasiveness
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Other
Has the BDE performed a daily breath test on CO2 monitor?
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Has the BDE performed a daily breath test on CO2 monitor?
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Personal effectiveness (uniform, car presentation, professional attitude)
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Are tasks loaded for churn, monthly targets and outlet SSOs?
KPI and business results discussion
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Key Focuses > Fridge Execution (stripping, pricing, decals, cleanliness) > Monthly Focus Pack Targets > New Business Plans
Planned Call
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Did the BDE pre-plan the call?
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Did the BDE check the exterior POE?
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Did the BDE greet the customer?
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Did the BDE check the interior POE?
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Did the BDE merchandise the forward selling area?
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Did the BDE action the storeroom?
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Did the BDE sell the SSO/Promotional plan?
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Did the BDE update notes in SaM and complete Trax?
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Did the BDE thank the customer?
Summary
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Stengths - overall individual strengths
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Opportunities - overall individual opportunities
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SMART Action Plan
