Telephone conversation with Engineer?
A brief description of conversation and the resolution.
Confirm Engineer has correctly identified hazards.
Confirm Engineer has correctly completed On Site Risk Assessment.
Do you have the Engineer's risk Assessment for the job?
Was the Conversation with the Customer observed?
Any observations / Comments about Customer Conversation? What was mentioned? Was customer made aware of what Engineer was there to do? Customer aware of Eyebolt?
Confirm use of PPE.
Confirm correct Manual Handling procedure.
Confirm Engineer understands Ladder Hierarchy.
- Combi Ladder / A frame
- Single Section
- Double Section
- Triple Section
- CAT Ladders
Engineer displays proficiency in Dish working.
- Dish location choice
- LOS assessment
- Dish alignment
Any observations or suggestions around Dish work?
Data Logger completed?
Is existing cabling being used?
Is the new Cabling neat?
Any observations or comments on Cabling.
Was the Cable Entry hole sealed?
Confirm Data logger completed for SAT feeds.
Correct F connectors?
Correct power lead used?
Correct HDMI lead used?
Is the Remote Control paired to the TV?
Is the TV picture resolution optimised?
Is Q box on the correct software? Use iKnow2 Model Look Up Tool)
Confirm use of Chrome app.
Has the Engineer left the property tidy?
Coach on site general comments / feedback / areas of focus needed.
Engineer comments. What will you take away from this visit?
Follow up. ( if required)
Comments / observations about Showcase