Information

  • Document No.

  • Audit Title

  • Client / Site

  • Conducted on

  • Prepared by

  • Location
  • Personnel

  • INSTRUCTIONS: Complete QVCL as thoroughly as possible and submit through normal AUDIT email address upon completion within 24 hrs of audit. Form is designed to be universal so that it can be used on both a route and in a designated NEI location. Majority of the questions are YES, NO or N/A. If answering NO, you must provide explanation/comment in pop-up field. If you have any ISSUES/CONCERNS related to a topic, you MUST provide details in pop-up field, even if answered YES. Simply "Tap" on the desired question and a pop-up field will appear so that you can list "comments" pertaining to the topic.

Administrative

  • Manager maintains schedule per Google Calendar?

  • Manager reviews & responds to emails on daily basis?

  • Personnel Performance Evaluations & Reviews up to date?

  • Personnel Web Testing in compliance?

  • Personnel in proper dress attire?

  • Partner satisfied with NUSA service?

  • Personnel issues discussed & addressed?

  • AQ managed properly?

  • CCR information scanned & uploaded properly?

  • Photo of RM Log

Financial & Security

  • Verified ALL Handheld Collections, CCR's & Deposit Slips are up to date?

  • SYSOPR Deposit Tracking Report reviewed & addressed? (list issues)

  • SYSOPR Flag Report reviewed & addressed? (list issues)

  • SYSOPR Token Audit Report reviewed & addressed? (list issues)

  • Audit period has a zero dollar variance?

  • Overages & Shortages for Audit period verified valid & approved?

  • Refunds for Audit period verified valid & approved?

  • BC Tests for Audit period verified valid & approved?

  • Operation Log

  • Reviewed Opening Procedures related to Keys, Locks, Alarms, Safes, Money, etc?

  • Reviewed Closing Procedures related to Keys, Locks, Alarms, Safes, Money, etc?

NEI Assigned Items/Assets

  • Handheld/Computer & Accessories accounted for?

  • Currency Scale accounted for?

  • Currency Counter accounted for?

  • Coin Counter accounted for?

  • Redemption Center Scale & Shredder accounted for?

  • RM possesses required Cell Phone, Computer & Scanner.

  • Keys accounted for?

  • Tools, Cart & Accessories accounted for?

  • Parts & Supplies accounted for?

Inspections

  • Vehicle Inspection completed? (LIST SCORE & DATE)

  • Storage Inspection completed? (LIST SCORE & DATE)

  • Store Inspection completed? (LIST SCORE & DATE)

  • Equipment Inspection completed? (LIST SCORE & DATE)

  • Safety Hazard Inspection completed?

Equipment

  • Equipment Inventory complete?

  • SYSOPR Move Game Report reviewed & addressed?

  • SYSOPR Game Summary Report reviewed & addressed? (list issues)

  • Proper Meter Operation, Play Unit & Counter Type?

  • Game Pricing analysis report reviewed & adjusted as needed?

  • Proper Meter Operation, Play Unit & Counter Type?

  • Refreshed Equipment Layout Correct?

  • Equipment Rotation Satisfactory? Per Contract?

Merchandise & Redemption

  • Equipment Rotation Schedule? ( list Date)

  • Prize Ordering Technique Correct 12% Redemption and 18 % Cranes ?

  • Drones & Merchandisers Payouts Average At Target Of 18%?

  • Merchandiser Payouts Average at target of 18%?

  • Crane Prizes Rotation & Proper Technique Used?

  • High Value Prize Tracking Log used?

  • SYSOPR Descending PPA Report reviewed & addressed?

  • Redemption PPA's within targets of 12% Intercard 12%?

  • Pusher/Cascade Loads & Accounting accurate?

  • Redemption Center/Prize Hub Meets Standards. Refresh Displays

  • Prize Redemption machine properly maintained? (Tickets To Prize)

Marketing

  • Marketing Programs & Standee Being Utilized Per NUSA Approved Promotions?

  • Location Marketing per Calendar of Events?

  • Personnel Activity Engaging Guest

Down Games

  • SYSOPR Down Game Report reviewed & addressed? (list all) All Down Games Have A plan Of Action

  • SYSOPR AV Report reviewed & addressed?

  • All Down Games have Action Plan?

Payroll

  • Payroll & Timecards completed & approved per policy?

  • Payroll reviewed & addressed?

  • Payroll issues related to Budget addressed? (LIST ALL)

  • Payroll issues related to O/T addressed? (LIST ALL)

  • Payroll issues related to Fraud & Manual Entries addressed? (LIST ALL)

  • Payroll issues related to staffing addressed? Employees Under 25 Hours

  • Schedule & Vacation discussed?

Location Summary Review

  • Photos of store front & others desired

  • P/L reviewed & addressed?

  • How I Improved Location during my visit:

  • My Quarterly GOALS for Location/Route:

Signatures

  • Date Completed

  • Location
  • Signature of Auditor:

  • Signature of Mgr/RM:

The templates available in our Public Library have been created by our customers and employees to help get you started using SafetyCulture's solutions. The templates are intended to be used as hypothetical examples only and should not be used as a substitute for professional advice. You should seek your own professional advice to determine if the use of a template is permissible in your workplace or jurisdiction. You should independently determine whether the template is suitable for your circumstances.