October menu launch Copy

• Conducted on

  Date

• Prepared by

• Add location
  Address

• Select date

  Date

Miso cod

• Are all of the ingredients correct as per spec?<br>

  Yes

  No

  N/A

• Is the stock piping hot?<br>

  Yes

  No

  N/A

• Are all ingredients fresh and appealing as per your training?

  Yes

  No

  N/A

• Are all ingredients sat up high and the noodles and clearly visible?

  Yes

  No

  N/A

Spicy prawn and kimchi

• Are all of the ingredients correct as per spec?<br>

  Yes

  No

  N/A

• Is the stock piping hot?<br>

  Yes

  No

  N/A

• Are all ingredients fresh and appealing as per your training?

  Yes

  No

  N/A

• Are all ingredients sat up high and the noodles and clearly visible?

  Yes

  No

  N/A

Tantanman need ramen

• Are all of the ingredients correct as per spec?<br>

  Yes

  No

  N/A

• Is the stock piping hot?<br>

  Yes

  No

  N/A

• Are all ingredients fresh and appealing as per your training?

  Yes

  No

  N/A

• Are all ingredients sat up high and the noodles and clearly visible?

  Yes

  No

  N/A

Ask the server

• Why does our food come at different times? <br><br>Top tips- Listens out for key words or phrases <br><br>Our food is made fresh to order<br><br>We do not hot hold food<br><br>It’s taste better when it’s fresh <br><br>Traditional <br><br><br><br>

  Yes

  No

  N/A

• What is the cod marinaded in?<br><br>Red miso paste<br><br>What is miso paste?<br><br>Fermented soya beans

  Yes

  No

  N/A

• What is kimchi?<br><br>Fermented vegetables (cabbage)<br><br>Is it vegetarian?<br><br>No made using fish sauce

  Yes

  No

  N/A

• What sauces do we use in the tantanman beef ramen?<br><br><br>Chicken stock<br>Stockbase mix<br>Korean bbq sauce<br>Chilli oil

  Yes

  No

  N/A

Restaurant

• Was the entrance clean, clutter free and inviting?

  Yes

  No

  N/A

• Are the toilets clean, smelling fresh? Stocked with toilet roll and hand soap?

  Yes

  No

  N/A

• Was the music level appropriate for the time of day?

  Yes

  No

  N/A

Guest measure

• Did you receive a warm and friendly welcome?

  Yes

  No

  N/A

• Did the server make any new dish recommendations?

  Yes

  No

  N/A

• Were you thanked by your server?

  Yes

  No

  N/A

• Did you feel like an individual?<br><br>Eye contact<br>Cared

  Yes

  No

  N/A