Information
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Store:
- 5533
- 8836
- 5594
- 7484
- 5514
- 8947
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Select date
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Manager In Charge
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Store Manager
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Evaluator Name
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Hot Bag Count
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Store Photo:
Product
Great Pizzas
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Pizza 1 Rim, Rise - Size - Portion - Placement - Bake. 4pts
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Add media
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Pizza 2 Rim, Rise - Size - Portion - Placement - Bake. 4pts
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Add media
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Pizza 3 Rim, Rise - Size - Portion - Placement - Bake. 4pts
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Add media
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Pizza 4 Rim, Rise - Size - Portion - Placement - Bake. 4pts
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Add media
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Pizza 5 Rim, Rise - Size - Portion - Placement - Bake. 4pts
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Add media
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Dough Properly Managed. 5pts
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Add media
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All products within shelf life. 3pts
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Add media
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Thin Crust / Pan properly prepared. 1pt
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Add media
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Bread Products Properly Prepared. 2pts
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Add media
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All Sides Properly Prepared. 1pt
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Add media
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Approved Product Procedure. 2pts
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Add media
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Adequate PRP to handle expected sales volume. 1 pt<br>
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Add media
Service
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Delivered on Time (DOT). 15pts
- 84.50% - 100%
- 83.50% - 84.49%
- 82.50% - 83.49%
- 81.50% - 82.49%
- 80.50% - 81.49%
- 79.50% - 80.49%
- 77.50% - 79.49%
- 75.50% - 77.49%
- 73.50% - 75.49%
- 71.50% - 73.49%
- 70.00% - 71.49%
- 0.00% - 69.99%
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Actual DOT:
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Out the Door (OTD)
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Single Bags
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3+ Bags
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Load Time. 5pts
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Actual Load:
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OSAT. 5pts
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WOW Greeting. 2pts
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WOW Driver at the Door. 2pts
WOW The concern. 3pts
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Apologise
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Give them what they want
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Give them something extra
Image
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Team Members in Proper Uniform Attire. 3pts
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Add media
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Grooming Standards Maintained. 3pts
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Add media
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Store Interior Clean and in Good Repair. 3pts
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Add media
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Baking Equipment Clean and in Good Repair. 2pts
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Add media
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Walk-in Clean and Working Properly. 1pt
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Add media
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Makelines Clean and in Good Repair. 1pt
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Add media
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Hot Bags Clean, Functioning and in Good Repair. 2pts
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Add media
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Outside Entry Area Clean. 2pts
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Add media
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Customer Area and Customer View Clean and in Good Repair Outside. 3pts
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Add media
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Signage and Menu board current, displayed correctly, clean & in good repair. 1pt
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Add media
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Delivery Vehicles Represent a Positive Brand Image. 1pt
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Add media
Safety and Security Section
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Team Members adhering to safety procedures. 1pt
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Add media
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Caller Identification (Caller ID) and Security Callbacks Made. 1pt
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Front till in compliance with maximum <£50. 1pt
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Add media
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Safe Utilized, Secure and In good repair. 1pt
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Add media
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Safety Belts/Equipment in Use and Driving Safely. 1pt
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Add media
Sanitation
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Proper hand washing Procedures. 1pt
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Add media
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Food Contact surfaces sanitised. 1pt
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Add media
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Refrigeration and proper temperatures maintained. 3pts
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Add media
Extreme Violations Section
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Dough: sheeted in use / Extremely under proofed / Expired 5+ days
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Multiple expired products (non-dough) (5+ items)
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Temperatures: Makeline / Walkin +8oC
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Extremely dirty store / store in extreme disrepair
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Extreme grooming / uniform issues
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Other extreme violations
