On Site Mobile Technician Audit

• Document No.

• Name of Technician & Van Number

• Conducted on, Date & Time

• Conducted on, Date & Time

  Date

• Auditor(s)

• Completed on, Date & Time

• Type of job being completed

Details of Vehicle Being Inspected

• Registration

• Description / Type

• Mileage

• Customer

• Site Address

• Service Due Date

• MOT Due Date

• Tacho Due Date

Presentation

• Q1. Is the condition and cleanliness of customer support vehicle acceptable?

  Pass

  Fail

  N/A

• Q2. Storage of tools and stock in the rear of the van

  Pass

  Fail

  N/A

• Q3. Fitter is dressed in SHB clothing and all is in a good condition?

  Pass

  Fail

  N/A

Health & Safety

• Q4. Has the technician complied with the Customer Site Rules and Company Policy? Check with the Customer Representative on site.

  Pass

  Fail

  N/A

• Q5. Mobile Safety Pack is up to date and readily available in the van?

  Pass

  Fail

  N/A

• Q6. PPE is in good condition and being used where appropriate?

  Pass

  Fail

  N/A

• Q7. A suitable, safe working area is chosen on site?

  Pass

  Fail

  N/A

• Q8. Safe working area is coned/marked off and 'Non Start' sign is being used on the steering wheel?

  Pass

  Fail

  N/A

• Q9. Work area has suitable lighting and Visibility?

  Pass

  Fail

  N/A

• Q10. All specialist tools and lifting equipment have been independently inspected, serviced or calibrated within the required time period?

  Pass

  Fail

  N/A

• Q11. Is the driver defect book in the vehicle and all defects are signed off and up to date?

  Pass

  Fail

  N/A

Working on the Vehicle

• Q12. In the cab; were all switches, lights, controls and seat belts (F & R) checked, with all working correctly?

  Pass

  Fail

  N/A

• Q13. Were the spare wheel and tools in the vehicle, all checked for condition?

  Pass

  Fail

  N/A

• Q14. Were all exterior lights and mirrors checked for condition, correct operation and all relevant marker lamps fitted and in good condition?

  Pass

  Fail

  N/A

• Q15. Were all door locks and hinges checked for correct operation and condition?

  Pass

  Fail

  N/A

• Q16. Were the wheels and wheel bearings checked for security and condition? And was the vehicle jacked to do this correctly?

  Pass

  Fail

  N/A

• Q17. Were all tyres checked for correct fitting, condition, tyre pressure and wheel nut indicators? If applicable.

  Pass

  Fail

  N/A

• Q18. Under the bonnet; were all levels checked and topped up as required?

  Pass

  Fail

  N/A

• Q19. Under the bonnet; were all drive belts checked for condition and security?

  Pass

  Fail

  N/A

• Q20. Under the bonnet; were all electrical connections checked for condition and security?

  Pass

  Fail

  N/A

• Q21. Under the bonnet; was antifreeze content checked and topped up accordingly?

  Pass

  Fail

  N/A

• Q22. Under the vehicle; was the chassis condition checked?

  Pass

  Fail

  N/A

• Q23. Under the vehicle; were all steering components checked for condition and security?

  Pass

  Fail

  N/A

• Q24. Under the vehicle; were all brake hoses, pipes and components checked for condition and security?

  Pass

  Fail

  N/A

• Q25. Was the exhaust system in good condition?

  Pass

  Fail

  N/A

• Q26. Was a road test carried out, checking the operation of speedo, tacho, gauges, performance, ride and handling of the vehicle, including clutch and brakes? Results recorded accordingly?

  Pass

  Fail

  N/A

• Q27. Was all ancillary equipment checked and greased accordingly?

  Pass

  Fail

  N/A

• Q28. Was the vehicle left in a clean and presentable condition?

  Pass

  Fail

  N/A

• Q29. Was ministry plate fitted, service stickers left in windscreen and copies of relevant in date LOLER certs left in the cab?

  Pass

  Fail

  N/A

• Q30. Is the vehicle compliant with the customer specification? E.g. London compliant, FORS, Crossrail, etc.

  Pass

  Fail

  N/A

Inspection Summary

• Q31. Was paperwork completed correctly with all the correct dates, including ancillary equipment inspection sheets and defects recorded correctly?

  Pass

  Fail

  N/A

• Q32. Was the inspection thorough enough, with sufficient time taken to complete all work?

  Pass

  Fail

  N/A

• Q33. Were used parts and oils booked out accordingly?

  Pass

  Fail

  N/A

• Q34. Was the communication to the customer, at the end of the inspection, sufficient?

  Pass

  Fail

  N/A

• Q35. Were any defects found, reported to the service controller and re-booked accordingly?

  Pass

  Fail

  N/A

• Q36. Does the individual know and comply with the Customer Policy for leaving site?

  Pass

  Fail

  N/A

Notes & Observations

• Q37. Have you discussed the content of this audit with the technician?

  Yes

  No

  N/A

• Q38. Are there any areas of concern, if so what action will be taken to rectify this? If 'YES', please elaborate below.

  Yes

  No

  N/A

• Q39. Have you identified any areas which could be deemed as best practice? If 'YES', pleas elaborate below.

  Yes

  No

  N/A

• Any additional Notes or Observations

Signature

• Auditor / Inspected by (RMM / FTA)

  Sign

• Mobile Technician

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