One Nuffield

• Document No.

• Audit Title

• Client / Site

• Conducted on

  Date

• Prepared by

• Location
  Address

• Personnel

Car Park

• Is the signage on entry to the car park clean and visible?

  Yes

  No

  N/A

• Is the barrier fully functioning?

  Yes

  No

  N/A

• Is the car park clear of debris?

  Yes

  No

  N/A

• Are the opening times clear and visible at the entrance to the club?

  Yes

  No

  N/A

• Is the landscaping tidy and meets NOP requirements?

  Yes

  No

  N/A

Front of House

• Are the entrance doors fully functioning and entrance welcoming?

  Yes

  No

  N/A

• Is the carpet/ tiled are area clean with no rips, tears or cracked tiles?

  Yes

  No

  N/A

• Does the reception desk have a member of staff present?

  Yes

  No

  N/A

• Is the staff member in correct uniform including name badge?

  Yes

  No

  N/A

• Is the reception desk tidy?

  Yes

  No

  N/A

• Is the reception area free from any personal effects, phone, drinks, bags, clothing?

  Yes

  No

  N/A

• Is the staff member engaging with members? (N/A if no members present)

  Yes

  No

  N/A

• Is the reception area in an excellent state of repair (member facing only)

  Yes

  No

  N/A

• is the entry/ swipe barrier fully functioning?

  Yes

  No

  N/A

• Is all communication in brand and up to date?

  Yes

  No

  N/A

MLR

• Is the entrance clean and tidy with no debris (white roll, rubbish etc)?

  Yes

  No

  N/A

• Are the toilets clean and tidy - floors, mirrors, partitions, urinal/cisterns, vanity, sink units?

  Yes

  No

  N/A

• Is there enough consumables present (toilet roll etc)?

  Yes

  No

  N/A

• Are all locker room mirrors clean with no splash marks/ hand prints etc?

  Yes

  No

  N/A

• Are all hairdryers clean, cabling tidy, no visible signs of damage?

  Yes

  No

  N/A

• Randomly check 5 lockers, are all 5 clean with a hanger present, no rubbish or dust inside?

  Yes

  No

  N/A

• Is all branding relevant, up to date and visible?

  Yes

  No

  N/A

• Is all lighting fully functioning?

  Yes

  No

  N/A

FLR

• Is the entrance clean and tidy with no debris (white roll, rubbish etc)?

  Yes

  No

  N/A

• Are the toilets clean and tidy - floors, mirrors, partitions, cisterns, vanity, sink units?

  Yes

  No

  N/A

• Is there enough consumables present (toilet roll etc)?

  Yes

  No

  N/A

• Are all locker room mirrors clean with no splash marks/ hand prints etc?

  Yes

  No

  N/A

• Are all hairdryers clean, cabling tidy, no visible signs of damage?

  Yes

  No

  N/A

• Randomly check 5 lockers, are all 5 clean with a hanger present, no rubbish or dust inside?

  Yes

  No

  N/A

• Is all branding relevant, up to date and visible?

  Yes

  No

  N/A

• Is all lighting fully functioning?

  Yes

  No

  N/A

Stairway's - Hallway's

• Is all glass free of handprints and/ or dirt - dust?

  Yes

  No

  N/A

• Are the flooring/ stairs clean, in good repair showing no trip hazzard?

  Yes

  No

  N/A

• Is all branding including timetables, marketing up to date?

  Yes

  No

  N/A

Studio 1

• Are the entrance doors clean and free from debis, kit etc

  Yes

  No

  N/A

• Is all marketing in brand and up to date?

  Yes

  No

  N/A

• Is all studio equipment put away neat and tidy?

  Yes

  No

  N/A

• Is the studio flooring clean and tidy, no rubbish on floors etc? N/A if class is on and no entry gained!

  Yes

  No

  N/A

• Are all mirrors clean? N/A if class is on and no entry gained!

  Yes

  No

  N/A

• Is all lighting fully functioning?

  Yes

  No

  N/A

• Is the airconditioning working? N/A if class is on and no entry is gained!

  Yes

  No

  N/A

Studio 2

• Are the entrance doors clean and free from debis, kit etc

  Yes

  No

  N/A

• Is all marketing up to date?

  Yes

  No

  N/A

• Is all studio equipment put away neat and tidy?

  Yes

  No

  N/A

• Is the studio clean and tidy, no rubbish on floors etc? N/A if class is on and no entry gained!

  Yes

  No

  N/A

• Are all mirrors clean? N/A if class is on and no entry gained!

  Yes

  No

  N/A

• Is all lighting fully functioning?

  Yes

  No

  N/A

• Is the airconditioning working? N/A if class is on and no entry is gained!

  Yes

  No

  N/A

Spin Studio

• Are the entrance doors clean and free from debis, kit etc

  Yes

  No

  N/A

• Is all marketing up to date?

  Yes

  No

  N/A

• Check 5 spin bikes, are they clean and presentable for member use?

  Yes

  No

  N/A

• Is the spin studio clean and tidy, no rubbish on floors etc? N/A if class is on and no entry gained!

  Yes

  No

  N/A

• Are all mirrors clean? N/A if class is on, no entry gained, no mirrors present!

  Yes

  No

  N/A

• Is all lighting and visuals fully functioning?

  Yes

  No

  N/A

• Is the airconditioning working? N/A if class is on and no entry is gained!

  Yes

  No

  N/A

Fitness Floor (Free-weights section)

• Is the entrance, inc doors and all glass, clean and free from debis, kit etc

  Yes

  No

  N/A

• Is all marketing up to date?

  Yes

  No

  N/A

• Check 5 pieces of equipment, are they clean, presentable for member use?

  Yes

  No

  N/A

• Are all mirrors clean?

  Yes

  No

  N/A

• Is the free weight section clean and tidy, no rubbish on floors etc?

  Yes

  No

  N/A

• Is all lighting on where necessary and fully functioning?

  Yes

  No

  N/A

• Is all equipment, inc TV's, fully functioning with no "Out of Order" signage?

  Yes

  No

  N/A

Fitness Floor (CV Area)

• Is the entrance, inc doors, clean and free from debis, kit etc

  Yes

  No

  N/A

• Is all marketing up to date?

  Yes

  No

  N/A

• Check 5 pieces of equipment, are they clean, presentable for member use?

  Yes

  No

  N/A

• Is the CV section clean and tidy, no rubbish on floors etc?

  Yes

  No

  N/A

• Are all mirrors clean?

  Yes

  No

  N/A

• Is all equipment, inc TV's, fully functioning with no "Out of Order" signage?

  Yes

  No

  N/A

• Is all lighting on where necessary and fully functioning?

  Yes

  No

  N/A

Mini Gym (N/A complete section if not available on site)

• Is the entrance, inc doors and all glass, clean and free from debis, kit etc

  Yes

  No

  N/A

• Is all marketing up to date?

  Yes

  No

  N/A

• Check 5 pieces of equipment, are they clean, presentable for member use?

  Yes

  No

  N/A

• Is the Mini Gym zone clean and tidy, no rubbish on floors etc?

  Yes

  No

  N/A

• Are all mirrors clean?

  Yes

  No

  N/A

• Is all equipment, inc TV's, fully functioning with no "Out of Order" signage?

  Yes

  No

  N/A

• Is all lighting on where necessary and fully functioning?

  Yes

  No

  N/A

Functional Area (N/A all questions if section not present in club)

• Is the entrance, inc doors and all glass, clean and free from debis, kit etc

  Yes

  No

  N/A

• Is all marketing up to date?

  Yes

  No

  N/A

• Check 5 pieces of equipment, are they clean, presentable for member use?

  Yes

  No

  N/A

• Is all equipment, inc TV's where applicable, fully functioning with no "Out of Order" signage?

  Yes

  No

  N/A

• Is the Functional Area clean and tidy, no rubbish on floors etc?

  Yes

  No

  N/A

• Are all mirrors clean? where applicable!

  Yes

  No

  N/A

• Is all lighting on where necessary and fully functioning?

  Yes

  No

  N/A

Physio Rooms

• On first impression is the area clean tidy and presentable?

  Yes

  No

  N/A

• Is this area in a good state of repair? Member facing only

  Yes

  No

  N/A

• Is all lighting on where necessary and fully functioning?

  Yes

  No

  N/A

• Is there sufficient consumables stocked, white roll etc?

  Yes

  No

  N/A

• Are all personal effects, phones etc, hidden away and not present?

  Yes

  No

  N/A

MOT Rooms

• On first impession is the room clean, tidy and presentable?

  Yes

  No

  N/A

• Is this area in a good state of repair? Member facing only!

  Yes

  No

  N/A

• Is all lighting on where necesssary and fully functioning?

  Yes

  No

  N/A

• Is there sufficient consumables stocked, white roll, gloves, testing equipment?

  Yes

  No

  N/A

• Are all personal effects, phones etc, hidden away and not present?

  Yes

  No

  N/A

Clinical Rooms (where applicable - N/A section if not available on site)

• On first impession is the room clean, tidy and presentable?

  Yes

  No

  N/A

• Is this area in a good state of repair? Member facing only!

  Yes

  No

  N/A

• Is all lighting on where necesssary and fully functioning?

  Yes

  No

  N/A

• Is there sufficient consumables stocked, white roll, gloves, testing equipment?

  Yes

  No

  N/A

• Are all personal effects, phones etc, hidden away and not present?

  Yes

  No

  N/A

Disabled/General Toilets

• Are the partitions clean, no marks or stains and doors in working order?

  Yes

  No

  N/A

• Is the sink, mirror and vanity units clean with no marks or stains?

  Yes

  No

  N/A

• Are there sufficient consumables, soap, tissues etc available for member usage?

  Yes

  No

  N/A

• Is the handryer clean, working and tiling stain free underneath?

  Yes

  No

  N/A

• Is the cistern (urinals where applicable) clean, stain free and in working order?

  Yes

  No

  N/A

Shower Area (Male)

• Is the flooring clear or empty bottles, debris and clean?

  Yes

  No

  N/A

• Is all silverware (pipes etc) clean?

  Yes

  No

  N/A

• Are all partitions fully functioning, clean, showing no signs of bodyfats on the bottom third?

  Yes

  No

  N/A

• Are the soap dispensers fully stocked?

  Yes

  No

  N/A

• Are the drains clear, clean and fresh smelling?

  Yes

  No

  N/A

• Is the flooring, wall tiles and shower cubicles in a good state or repair (member facing only)

  Yes

  No

  N/A

Shower Area (Female)

• Is the flooring clear or empty bottles, debris and clean?

  Yes

  No

  N/A

• Is all silverware (pipes etc) clean?

  Yes

  No

  N/A

• Are all partitions fully functioning, clean, showing no signs of bodyfats on the bottom third?

  Yes

  No

  N/A

• Are the soap dispensers fully stocked?

  Yes

  No

  N/A

• Are the drains clear, clean and fresh smelling?

  Yes

  No

  N/A

• Is the flooring, wall tiles and shower cubicles in a good state or repair (member facing only)

  Yes

  No

  N/A

Heat Rooms - Sauna - Steam

• Is the doors clean, correctly fitting as not to lose heat?

  Yes

  No

  N/A

• Is the flooring and seating in a good state or repair?

  Yes

  No

  N/A

• Is this area free of any debris, empty bottles etc?

  Yes

  No

  N/A

• Is there sufficient lighting present?

  Yes

  No

  N/A

• Is the heat rooms free from unwanted fragrances? (drains etc)

  Yes

  No

  N/A

• Are the temperatures aligned with NOP

  Yes

  No

  N/A

Wet Side - Spa Pools

• Is the water clarity good (crystal clear)

  Yes

  No

  N/A

• Are the temperatures within correct parameters as per NOP?

  Yes

  No

  N/A

• Has the scum lines been removed and walls clean?

  Yes

  No

  N/A

• Is this area free of any debris, empty bottles etc?

  Yes

  No

  N/A

• Are the pools fully operational with no "out of order" signs present?

  Yes

  No

  N/A

Wet Side - Pool

• Is the water clarity good (crystal clear)

  Yes

  No

  N/A

• Is the pool temperature within correct parameters as per NOP?

  Yes

  No

  N/A

• Are there sufficient lanes with correct signage (swim speeds, direction etc)

  Yes

  No

  N/A

• Is the lifeguard at the correct station as per NOP?

  Yes

  No

  N/A

• Is the lifeguard using the 10-20 priciple - scanning pool?

  Yes

  No

  N/A

• Has all debris been removed around the complete poolside?

  Yes

  No

  N/A

• Is all windows, glass clean and dirt free?

  Yes

  No

  N/A

• Is the member pathways (flooring) clean and free from obstruction?

  Yes

  No

  N/A

Brasserie, Cafe Area

• Are the doors, entrance clean and welcoming?

  Yes

  No

  N/A

• Is there a specials/ promotion board visible?

  Yes

  No

  N/A

• Are all empty seating areas clear from empty cups, plates, cutlery and unwanted foods?

  Yes

  No

  N/A

• Are all empty tables clean and ready for member usage?

  Yes

  No

  N/A

• Is there a menu on all tables - seating areas? (Where applicable)

  Yes

  No

  N/A

• Is there enough cutlery, consumables available for members?

  Yes

  No

  N/A

• Is the carpet/ flooring, showing a good state of cleanliness and not requiring cleaning?

  Yes

  No

  N/A

• Are all TV's where present, fully functioning? and at appropriate noise level?

  Yes

  No

  N/A

Cleaning Staff

• Did you see any cleaning staff working in member service areas?

  Yes

  No

  N/A

• Are they wearing the correct uniform?

  Yes

  No

  N/A

• If cleaning on the floor, was the correct signage in place to warn members?

  Yes

  No

  N/A

• Is all cleaners equipment and waste (bin bags etc) removed from all areas of the club and not left unattended?

  Yes

  No

  N/A

• Were all bottles, chemicals or electrical equipment manned by cleaning staff at all times?

  Yes

  No

  N/A

Staff Section (Staff Standards Bonus Points) - Pick another 3 different members of staff!

• Is their departmental uniform correct and meets club standard?

  Yes

  No

  N/A

• Are there name badges present on the three staff members?

  Yes

  No

  N/A

• Does their presentation meet club standards?

  Yes

  No

  N/A

• Are the staff members present in their own departments?

  Yes

  No

  N/A

• Is there a fitness proffesional present on the gym floor (can be any of the areas - not including PT's)

  Yes

  No

  N/A