Audit

Car Park

Is the signage on entry to the car park clean and visible?

Is the barrier fully functioning?

Is the car park clear of debris?

Are the opening times clear and visible at the entrance to the club?

Is the landscaping tidy and meets NOP requirements?

Front of House

Are the entrance doors fully functioning and entrance welcoming?

Is the carpet/ tiled are area clean with no rips, tears or cracked tiles?

Does the reception desk have a member of staff present?

Is the staff member in correct uniform including name badge?

Is the reception desk tidy?

Is the reception area free from any personal effects, phone, drinks, bags, clothing?

Is the staff member engaging with members? (N/A if no members present)

Is the reception area in an excellent state of repair (member facing only)

is the entry/ swipe barrier fully functioning?

Is all communication in brand and up to date?

MLR

Is the entrance clean and tidy with no debris (white roll, rubbish etc)?

Are the toilets clean and tidy - floors, mirrors, partitions, urinal/cisterns, vanity, sink units?

Is there enough consumables present (toilet roll etc)?

Are all locker room mirrors clean with no splash marks/ hand prints etc?

Are all hairdryers clean, cabling tidy, no visible signs of damage?

Randomly check 5 lockers, are all 5 clean with a hanger present, no rubbish or dust inside?

Is all branding relevant, up to date and visible?

Is all lighting fully functioning?

FLR

Is the entrance clean and tidy with no debris (white roll, rubbish etc)?

Are the toilets clean and tidy - floors, mirrors, partitions, cisterns, vanity, sink units?

Is there enough consumables present (toilet roll etc)?

Are all locker room mirrors clean with no splash marks/ hand prints etc?

Are all hairdryers clean, cabling tidy, no visible signs of damage?

Randomly check 5 lockers, are all 5 clean with a hanger present, no rubbish or dust inside?

Is all branding relevant, up to date and visible?

Is all lighting fully functioning?

Stairway's - Hallway's

Is all glass free of handprints and/ or dirt - dust?

Are the flooring/ stairs clean, in good repair showing no trip hazzard?

Is all branding including timetables, marketing up to date?

Studio 1

Are the entrance doors clean and free from debis, kit etc

Is all marketing in brand and up to date?

Is all studio equipment put away neat and tidy?

Is the studio flooring clean and tidy, no rubbish on floors etc? N/A if class is on and no entry gained!

Are all mirrors clean? N/A if class is on and no entry gained!

Is all lighting fully functioning?

Is the airconditioning working? N/A if class is on and no entry is gained!

Studio 2

Are the entrance doors clean and free from debis, kit etc

Is all marketing up to date?

Is all studio equipment put away neat and tidy?

Is the studio clean and tidy, no rubbish on floors etc? N/A if class is on and no entry gained!

Are all mirrors clean? N/A if class is on and no entry gained!

Is all lighting fully functioning?

Is the airconditioning working? N/A if class is on and no entry is gained!

Spin Studio

Are the entrance doors clean and free from debis, kit etc

Is all marketing up to date?

Check 5 spin bikes, are they clean and presentable for member use?

Is the spin studio clean and tidy, no rubbish on floors etc? N/A if class is on and no entry gained!

Are all mirrors clean? N/A if class is on, no entry gained, no mirrors present!

Is all lighting and visuals fully functioning?

Is the airconditioning working? N/A if class is on and no entry is gained!

Fitness Floor (Free-weights section)

Is the entrance, inc doors and all glass, clean and free from debis, kit etc

Is all marketing up to date?

Check 5 pieces of equipment, are they clean, presentable for member use?

Are all mirrors clean?

Is the free weight section clean and tidy, no rubbish on floors etc?

Is all lighting on where necessary and fully functioning?

Is all equipment, inc TV's, fully functioning with no "Out of Order" signage?

Fitness Floor (CV Area)

Is the entrance, inc doors, clean and free from debis, kit etc

Is all marketing up to date?

Check 5 pieces of equipment, are they clean, presentable for member use?

Is the CV section clean and tidy, no rubbish on floors etc?

Are all mirrors clean?

Is all equipment, inc TV's, fully functioning with no "Out of Order" signage?

Is all lighting on where necessary and fully functioning?

Mini Gym (N/A complete section if not available on site)

Is the entrance, inc doors and all glass, clean and free from debis, kit etc

Is all marketing up to date?

Check 5 pieces of equipment, are they clean, presentable for member use?

Is the Mini Gym zone clean and tidy, no rubbish on floors etc?

Are all mirrors clean?

Is all equipment, inc TV's, fully functioning with no "Out of Order" signage?

Is all lighting on where necessary and fully functioning?

Functional Area (N/A all questions if section not present in club)

Is the entrance, inc doors and all glass, clean and free from debis, kit etc

Is all marketing up to date?

Check 5 pieces of equipment, are they clean, presentable for member use?

Is all equipment, inc TV's where applicable, fully functioning with no "Out of Order" signage?

Is the Functional Area clean and tidy, no rubbish on floors etc?

Are all mirrors clean? where applicable!

Is all lighting on where necessary and fully functioning?

Physio Rooms

On first impression is the area clean tidy and presentable?

Is this area in a good state of repair? Member facing only

Is all lighting on where necessary and fully functioning?

Is there sufficient consumables stocked, white roll etc?

Are all personal effects, phones etc, hidden away and not present?

MOT Rooms

On first impession is the room clean, tidy and presentable?

Is this area in a good state of repair? Member facing only!

Is all lighting on where necesssary and fully functioning?

Is there sufficient consumables stocked, white roll, gloves, testing equipment?

Are all personal effects, phones etc, hidden away and not present?

Clinical Rooms (where applicable - N/A section if not available on site)

On first impession is the room clean, tidy and presentable?

Is this area in a good state of repair? Member facing only!

Is all lighting on where necesssary and fully functioning?

Is there sufficient consumables stocked, white roll, gloves, testing equipment?

Are all personal effects, phones etc, hidden away and not present?

Disabled/General Toilets

Are the partitions clean, no marks or stains and doors in working order?

Is the sink, mirror and vanity units clean with no marks or stains?

Are there sufficient consumables, soap, tissues etc available for member usage?

Is the handryer clean, working and tiling stain free underneath?

Is the cistern (urinals where applicable) clean, stain free and in working order?

Shower Area (Male)

Is the flooring clear or empty bottles, debris and clean?

Is all silverware (pipes etc) clean?

Are all partitions fully functioning, clean, showing no signs of bodyfats on the bottom third?

Are the soap dispensers fully stocked?

Are the drains clear, clean and fresh smelling?

Is the flooring, wall tiles and shower cubicles in a good state or repair (member facing only)

Shower Area (Female)

Is the flooring clear or empty bottles, debris and clean?

Is all silverware (pipes etc) clean?

Are all partitions fully functioning, clean, showing no signs of bodyfats on the bottom third?

Are the soap dispensers fully stocked?

Are the drains clear, clean and fresh smelling?

Is the flooring, wall tiles and shower cubicles in a good state or repair (member facing only)

Heat Rooms - Sauna - Steam

Is the doors clean, correctly fitting as not to lose heat?

Is the flooring and seating in a good state or repair?

Is this area free of any debris, empty bottles etc?

Is there sufficient lighting present?

Is the heat rooms free from unwanted fragrances? (drains etc)

Are the temperatures aligned with NOP

Wet Side - Spa Pools

Is the water clarity good (crystal clear)

Are the temperatures within correct parameters as per NOP?

Has the scum lines been removed and walls clean?

Is this area free of any debris, empty bottles etc?

Are the pools fully operational with no "out of order" signs present?

Wet Side - Pool

Is the water clarity good (crystal clear)

Is the pool temperature within correct parameters as per NOP?

Are there sufficient lanes with correct signage (swim speeds, direction etc)

Is the lifeguard at the correct station as per NOP?

Is the lifeguard using the 10-20 priciple - scanning pool?

Has all debris been removed around the complete poolside?

Is all windows, glass clean and dirt free?

Is the member pathways (flooring) clean and free from obstruction?

Brasserie, Cafe Area

Are the doors, entrance clean and welcoming?

Is there a specials/ promotion board visible?

Are all empty seating areas clear from empty cups, plates, cutlery and unwanted foods?

Are all empty tables clean and ready for member usage?

Is there a menu on all tables - seating areas? (Where applicable)

Is there enough cutlery, consumables available for members?

Is the carpet/ flooring, showing a good state of cleanliness and not requiring cleaning?

Are all TV's where present, fully functioning? and at appropriate noise level?

Cleaning Staff

Did you see any cleaning staff working in member service areas?

Are they wearing the correct uniform?

If cleaning on the floor, was the correct signage in place to warn members?

Is all cleaners equipment and waste (bin bags etc) removed from all areas of the club and not left unattended?

Were all bottles, chemicals or electrical equipment manned by cleaning staff at all times?

Staff Section (Staff Standards Bonus Points) - Pick another 3 different members of staff!

Is their departmental uniform correct and meets club standard?

Are there name badges present on the three staff members?

Does their presentation meet club standards?

Are the staff members present in their own departments?

Is there a fitness proffesional present on the gym floor (can be any of the areas - not including PT's)

Please note that this checklist is a hypothetical example and provides basic information only. It is not intended to take the place of, among other things, workplace, health and safety advice; medical advice, diagnosis, or treatment; or other applicable laws. You should also seek your own professional advice to determine if the use of such checklist is permissible in your workplace or jurisdiction.