Operational Process Audit

• Conducted on

  Date

• Auditor name

• Process being audited

• Initials of colleague supporting the audit

• Department of colleague supporting the audit

  Select QSHE Human Resources Sales Marketing IT Customs Procurement Facilities Other

  • QSHE
  • Human Resources
  • Sales
  • Marketing
  • IT
  • Customs
  • Procurement
  • Facilities
  • Other

• Which department?

Training

• Is training available for this process

  Yes

  No

  N/A

• Has the operator been trained on the process being audited?

  Yes

  No

  N/A

• Provide evidence of training , for example image of training record, communication record etc.

Documentation

• Is the process being audited documented?

  Yes

  No

  N/A

• What is the document reference and issue number?

Demonstration of Process

• Demonstrate that the process is being followed - give at least three examples. Collect evidence by taking notes of reference numbers, customers requirements etc.

• Example 1:

• Example 1 - evidence available?

  Yes

  No

  N/A

• Example 2:

• Example 2 - evidence available?

  Yes

  No

  N/A

• Example 3

• Example 3 - evidence available?

  Yes

  No

  N/A

Compliance of Process

• During the demonstration, was the process free of issues?

  Yes

  No

  N/A

• If no, what were the issues?

• Summarise any issues with the process here and ensure that the 'action' is adequately assigned in the 'evidence available' question within this template.

Audit Completion

• Completed by (signed)

  Sign