Title Page
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Conducted on
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Prepared by
Starbucks - Front Counter
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Napkin holder full and in place
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Sleeve Holder full and in place
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Official milk jug in place and contains milk and is clean.
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Condiments
- Chocolate
- Cinnamon
- Vanilla
- Nutmeg
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Sugars - Starbucks Brand + Wooden Stirrers
- White
- Brown
- Sweetner (Canderel)
Starbucks Impulse
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Chocolates/Biscuits on display
- Chocolate Medallion
- Almond Biscotti
- Ginger Snap
- Caramel Waffle
- Shortbread
Starbucks Syrups
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Syrups on Display
- Vanilla & Vanilla Sugar Free
- Hazelnut & Hazelnut Sugar free
- Caramel Drizzle
- Gingerbread
Starbucks Drinks Toppings
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Approved Starbucks whipped cream & Wafer Crumb topping
Starbucks Crockery & Takeaway
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Are Ceramic Mugs available
- Espresso & Saucer
- Tall
- Grande
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Takeaway Cups
- Espresso & Lid
- Tall & Lid
- Grande & Lid
Starbucks Set up & Cleaning
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2x Shot glasses
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Carry out a espresso pour time (15-19 seconds)
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Cleaning Tablets
- Thermo Milk Tablet (Polo Shaped)
- Black & White Coffee Machine Clean
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Cleaning Tablets
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Pipe Cleaners available
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Brush to clean out grinds draw
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Visual Check of Machine ie. milk fridge, no yellow hoppers, correct levels of beans based on trade, chocolate hopper, correct beans in correct hopper.
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Are open espresso beans stored in a sealed tight container
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Red Cleaning sign present
Starbucks Teas
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Tazo Bamboo box
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Contained in the Tazo Box
- Yorkshire Tea
- Tazo Earl Grey
- China Green Tips Chai Spice
- 2 Fruit Teas
- 1 Hotels Choice
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Contained in the Tazo box
Starbucks Point of Sale
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A board outside hotel with correct seasonal graphics
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Word Mark in reception
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Tent Cards on tables in reception
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Price list clean & on display
Starbucks Staff Knowledge
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Ask the staff member on duty about; Syrup shots, grind change, cleaning, sleeves, what does cream go on + Seasonal Campaign
Starbucks Filter Zone (Bulk Brew)
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Correct Coffee being used
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Machine Clean (if after breakfast filters emptied)
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Urnex Cleaning Powder available and being used
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Permanent back drop and super graphic on display
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Starbucks tent cards in front of Coffee & Hot water
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Word mark in the area, clean and damage free
Conference (London North, Wakefield & Chorley only)
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Permanent back drop & Super graphic on the wall
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Meetings and events upsell order pad
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Black tent cards for Coffee & Hot Water
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Dedicated Coffee canister & Dedicated Hot water Canister
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Meeting room - Yorkshire tea, breakfast restaurant mugs, sugars & Canderel, Milk in a Starbucks Carafe (Stainless steel Flask)