Title Page

Business Information

  • Company/Seller name

  • Business address

Customer Information

  • Customer/Buyer name

  • Billing address

  • Shipping address same as billing address?

  • Shipping address

  • Phone number

  • Email address

Order Information

  • Date of Order

  • Order Number

  • Site order is attributed to

Order

    Item
  • Category

  • Name

  • Item number

  • Photo

  • Price

  • Quantity

  • Total without discount

  • Discount

  • Item discount

  • Total after discount

  • Set/bundle discount

  • Total after discount

  • Tax

  • Final total

Shipping and Delivery

  • One delivery for all of the items in the order?

  • Shipping method

  • Expected shipping date

  • Expected delivery date

  • How many item/s to be delivered separately?

  • Item name

  • Shipping method

  • Expected shipping date

  • Expected delivery date

  • Separate Delivery Item
  • Item name

  • Shipping method

  • Expected shipping date

  • Expected delivery date

  • Select "1" if only one item is to be delivered separately and all other items in order will be delivered at the same time. For example:
    -Item A to be delivered on Monday
    -Items B, C, D, and E to be delivered on Wednesday

    Select "More than 1" if another item is to also be delivered separately while other items will be delivered at the same time. For example:
    -Item A to be delivered on Monday
    -Item B to be delivered on Tuesday
    -Items C, D, and E to be delivered on Wednesday

Order Acknowledgment

  • Order accepted/acknowledged on

  • Signature to confirm acceptance/acknowledgment of order

  • Notified customer of order acceptance/acknowledgment on

  • Duration of time between date of order and date when customer was notified of order acceptance/acknowledgment

Order Processing

  • Payment Type

  • Payment Status

  • Notified warehouse/stock room of order

  • Date warehouse/stockroom was notified

  • Details given to the warehouse/stockroom

  • Duration of time between date of order acceptance/acknowledgment and date when warehouse/stockroom was notified

  • Warehouse/stockroom confirmed the receipt of the order request

  • Date of warehouse/stockroom confirmation

Order Shipping

  • Shipping company/service

  • Mode of shipment

Actual Shipping Date for Each Item

    Item
  • Item name

  • Date shipped

  • Item shipped before, on, or after expected shipping date?

  • How many days before?

  • How many days after?

Order Delivery

  • Delivery company/service different from shipping company/service?

  • Delivery company/service

  • Mode of delivery

  • Mode of delivery different from mode of shipment?

  • Mode of delivery

Actual Delivery Date for Each Item

    Item
  • Item name

  • Date delivered

  • How long was the item in transit? (i.e., duration of time between actual shipping date/time and actual delivery date/time)

  • Item delivered before, on, or after expected delivery date?

  • How many days before?

  • How many days after?

Customer Complaints

  • Package delivery

  • Please specify.

  • Package contents

  • Please specify.

The templates available in our Public Library have been created by our customers and employees to help get you started using SafetyCulture's solutions. The templates are intended to be used as hypothetical examples only and should not be used as a substitute for professional advice. You should seek your own professional advice to determine if the use of a template is permissible in your workplace or jurisdiction. You should independently determine whether the template is suitable for your circumstances.