Title Page
Business Information
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Company/Seller name
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Business address
Customer Information
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Customer/Buyer name
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Billing address
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Shipping address same as billing address?
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Shipping address
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Phone number
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Email address
Order Information
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Date of Order
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Order Number
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Site order is attributed to
Order
- Item
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Category
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Name
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Item number
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Photo
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Price
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Quantity
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Total without discount
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Discount
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Item discount
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Total after discount
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Set/bundle discount
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Total after discount
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Tax
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Final total
Shipping and Delivery
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One delivery for all of the items in the order?
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Shipping method
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Expected shipping date
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Expected delivery date
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How many item/s to be delivered separately?
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Item name
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Shipping method
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Expected shipping date
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Expected delivery date
Separate Delivery Item
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Item name
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Shipping method
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Expected shipping date
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Expected delivery date
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Select "1" if only one item is to be delivered separately and all other items in order will be delivered at the same time. For example:
-Item A to be delivered on Monday
-Items B, C, D, and E to be delivered on Wednesday
Select "More than 1" if another item is to also be delivered separately while other items will be delivered at the same time. For example:
-Item A to be delivered on Monday
-Item B to be delivered on Tuesday
-Items C, D, and E to be delivered on Wednesday
Order Acknowledgment
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Order accepted/acknowledged on
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Signature to confirm acceptance/acknowledgment of order
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Notified customer of order acceptance/acknowledgment on
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Duration of time between date of order and date when customer was notified of order acceptance/acknowledgment
Order Processing
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Payment Type
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Payment Status
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Notified warehouse/stock room of order
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Date warehouse/stockroom was notified
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Details given to the warehouse/stockroom
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Duration of time between date of order acceptance/acknowledgment and date when warehouse/stockroom was notified
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Warehouse/stockroom confirmed the receipt of the order request
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Date of warehouse/stockroom confirmation
Order Shipping
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Shipping company/service
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Mode of shipment
Actual Shipping Date for Each Item
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Item
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Item name
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Date shipped
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Item shipped before, on, or after expected shipping date?
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How many days before?
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How many days after?
Order Delivery
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Delivery company/service different from shipping company/service?
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Delivery company/service
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Mode of delivery
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Mode of delivery different from mode of shipment?
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Mode of delivery
Actual Delivery Date for Each Item
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Item
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Item name
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Date delivered
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How long was the item in transit? (i.e., duration of time between actual shipping date/time and actual delivery date/time)
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Item delivered before, on, or after expected delivery date?
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How many days before?
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How many days after?
Customer Complaints
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Package delivery
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Please specify.
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Package contents
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Please specify.