Title Page
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Audit Title
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Client / Site
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Conducted on
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Prepared by
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Personnel
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O U R S P A C E
Team member information - holidays - lieu days
Membership sales so far - Target and month to date, PT Packs, Locker Sales
Members and guests feedback
Marketing events and functions
Club news
Class of the week
NFF promotion of the week
NPS Score
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Sign once completed:
Our Values
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V A L U E & B E H A V I O U R
RELIABLE: I will deliver the services and experience I have promised to deliver in a respectful and timely manner.
INNOVATIVE: I will continuously strive to improve our member and team member experience by thinking creatively and suggesting new ideas.
PASSIONATE: I want my positive energy levels to impact those around me and create an inspiring environment by being friendly and helpful all the time.
EXPERT: I aim to be the best in my role by continuously learning and seeking feedback and developing where possible.