Audit

PREPARATION

Retail Rewards

Retail Profitability

KPI Report

Outlet Excellence

Security Compliance Report

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Armaguard Review - CMP

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Appearance

Floorplan

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Front Door Signage

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Floor Furniture

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Cleanliness - Back of House

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Cleanliness - Front of House

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Catalogue Availability

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Merchandising

Promotional Planner

Revenue Generation

Hero/Super Hero Product

Point of Sale

Effective Product Location

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Ticketing/Pricing

Blades

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QUALITY

SST - Target 45%

Stamp Vending Machine

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Scales - tested and paperwork on hand

EIS

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iMAC

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FIC

Common Counter

Security Standards

TLCC in use

Safe Appropriate

FACILITY MANAGEMENT

BUILDING - Owned/Leased

Co-Located

Cushman Wakefield ongoing issues

OUR PEOPLE

OPSS

Attendance

Additional Training Needs

STRATEGY

Financials

WFM

CUSTOMER

NPS

Customer Complaints

POST OFFICE BOXES

Appearance

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Service Standard

PARCEL STORAGE

Is Parcel storage sufficient?

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SAFETY

Safety Board

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Safety Circle

Safety Advocate

SOFP's

Risks

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Incidents

Safety Time Discussion

Innovations

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RETAIL REWARDS

Key Sales Focus

Sales & Service

Basket Size

Service Improvement

Passports 98%

Parcel Collection 98.5%

Streaming

Focus for Improvement

PHOTOS

Exterior

SPB

Signage

General Discussion

Postal Manager
Area/Network Manager
Please note that this checklist is a hypothetical example and provides basic information only. It is not intended to take the place of, among other things, workplace, health and safety advice; medical advice, diagnosis, or treatment; or other applicable laws. You should also seek your own professional advice to determine if the use of such checklist is permissible in your workplace or jurisdiction.