Title Page
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Document No.
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Audit Title
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Client / Site
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Conducted on
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Prepared by
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Location
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Personnel
The Shop
Best on Block
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Drive-thru pad clean and maintained.<br>
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No large visible areas of gum.
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Drive-thru windows clean and working.
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OCB clean and working.
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Dining room furniture clean and working.
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Dining room walls, floors & windows clean, working & maintained.
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Condiment station clean & working.
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Drink station clean & working.
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Drink labels are on the drink equipment.
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Kitchen site line/counter clean, clutter-free, and maintained.
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Outside of the building clean & maintained
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Parking lot and sidewalks clean & maintained
Authentic
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Customer greeted within 5 seconds
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Hello is friendly.
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Order repeated with total. OCB confirmation or repeated back to customer
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Goodbye is friendly.
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Sauce and drink offered.
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Sour Cream offered/upsold.
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5-Bells Survey mentioned.
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Team is in correct uniform.
Right Product
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Customer receives what they ordered.
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Customer gets the extras with their order.
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Food looks full and meets weight targets
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Service Champion used Triple Check.
Food Love
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Item #1 / weight
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Item #2 / weight
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Item #3 / weight
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Food meets appearance standards.
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Food is finished the right way.
Hustle
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Order delivered fast (OTD <3:30)
Food Safety Check
DT Cold Rail
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• Pico de Gallo temperature 33-40 degrees<br>• Tomato temperature 33-40 degrees<br>• Cheddar Cheese temperature 33-40 degrees<br>• ALL pans stocked 1/2 full
FC Cold Rail
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• Pico de Gallo temperature 33-40 degrees<br>• Tomato temperature 33-40 degrees<br>• Cheddar Cheese temperature 33-40 degrees<br>• ALL pans stocked 1/2 full
DT Reach In
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• Ambient air temperature 33-40 degrees<br>• Lettuce temperature 33-40 degrees<br>• Cheddar Cheese temperature 33-40 degrees<br>• Reach not over-stocked (amounts match prep guide)
FC Reach In
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• Ambient air temperature 33-40 degrees<br>• Lettuce temperature 33-40 degrees<br>• Cheddar Cheese temperature 33-40 degrees<br>• Reach not over-stocked (amounts match prep guide)
Walk in & Freezer
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• Walk in ambient air temperature 33-40 degrees<br>• Walk in - Pico de Gallo temperature 33-40 degrees<br>• Freezer ambient air temperature -10 to 10 degrees<br>
DT Hot Line
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• Steak temperature +160 degrees<br>• Bean temperature +160 degrees<br>• Rice temperature +160 degrees
FC Hot Line
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• Steak temperature +160 degrees<br>• Bean temperature +160 degrees<br>• Rice temperature +160 degrees
Heated Cabinets
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• Steak temperature +160 degrees<br>• Bean temperature +160 degrees<br>• Rice temperature +160 degrees<br>• Other item temperature +160 degrees (specify in notes section)<br>• Heated Cabinet #1 temperature equal to or greater than 165 degrees<br>• Heated Cabinet #2 temperature equal to or greater than 165 degrees
TCS Hold Times & Expiration
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6.6 Ingredients and products must be held correctly, within hold times or expiration date, rotated properly, and labeled correctly.
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• No system to monitor prepped product hold times.
• Prepped products not held within hold times.
• Timing tags not available or not used correctly. (Time tags must not be changed to give products an extended life – used on salad bar or buffet).
• Fresh production ingredients placed on top of older ingredients.
• Fresh chicken observed frozen by the restaurant.
• (s) TCS ingredients, packaged goods or date-marked foods are observed past their expiration date. Note: Ingredients are food in storage, not ingredients in the service area with hold times
• (s) TCS item does not have an expiration date
• No system in place to ensure first-in, first–out rotation with the oldest ingredient used first and the freshest ingredient used last.
Hand washing - Using OTJ, observe 1 Food Champ & 1 Service Champ perform task
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• Service Champ observed washing hands to standard<br>• Food Champ observed washing hands to standard
Equipment is Properly Cleaned and Free of Excess Debris, Build-up
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Split lid quesadilla grill free of build-up
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Tortilla warming grill free of build-up
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Pizza Melters free of build-up
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Drink Machine or drink nozzles free of build-up