Title Page

  • Document No.

  • Audit Title

  • Client / Site

  • Conducted on

  • Prepared by

  • Location
  • Personnel

The Shop

Best on Block

  • Drive-thru pad clean and maintained.<br>

  • No large visible areas of gum.

  • Drive-thru windows clean and working.

  • OCB clean and working.

  • Dining room furniture clean and working.

  • Dining room walls, floors & windows clean, working & maintained.

  • Condiment station clean & working.

  • Drink station clean & working.

  • Drink labels are on the drink equipment.

  • Kitchen site line/counter clean, clutter-free, and maintained.

  • Outside of the building clean & maintained

  • Parking lot and sidewalks clean & maintained

Authentic

  • Customer greeted within 5 seconds

  • Hello is friendly.

  • Order repeated with total. OCB confirmation or repeated back to customer

  • Goodbye is friendly.

  • Sauce and drink offered.

  • Sour Cream offered/upsold.

  • 5-Bells Survey mentioned.

  • Team is in correct uniform.

Right Product

  • Customer receives what they ordered.

  • Customer gets the extras with their order.

  • Food looks full and meets weight targets

  • Service Champion used Triple Check.

Food Love

  • Item #1 / weight

  • Item #2 / weight

  • Item #3 / weight

  • Food meets appearance standards.

  • Food is finished the right way.

Hustle

  • Order delivered fast (OTD <3:30)

Food Safety Check

DT Cold Rail

  • • Pico de Gallo temperature 33-40 degrees<br>• Tomato temperature 33-40 degrees<br>• Cheddar Cheese temperature 33-40 degrees<br>• ALL pans stocked 1/2 full

FC Cold Rail

  • • Pico de Gallo temperature 33-40 degrees<br>• Tomato temperature 33-40 degrees<br>• Cheddar Cheese temperature 33-40 degrees<br>• ALL pans stocked 1/2 full

DT Reach In

  • • Ambient air temperature 33-40 degrees<br>• Lettuce temperature 33-40 degrees<br>• Cheddar Cheese temperature 33-40 degrees<br>• Reach not over-stocked (amounts match prep guide)

FC Reach In

  • • Ambient air temperature 33-40 degrees<br>• Lettuce temperature 33-40 degrees<br>• Cheddar Cheese temperature 33-40 degrees<br>• Reach not over-stocked (amounts match prep guide)

Walk in & Freezer

  • • Walk in ambient air temperature 33-40 degrees<br>• Walk in - Pico de Gallo temperature 33-40 degrees<br>• Freezer ambient air temperature -10 to 10 degrees<br>

DT Hot Line

  • • Steak temperature +160 degrees<br>• Bean temperature +160 degrees<br>• Rice temperature +160 degrees

FC Hot Line

  • • Steak temperature +160 degrees<br>• Bean temperature +160 degrees<br>• Rice temperature +160 degrees

Heated Cabinets

  • • Steak temperature +160 degrees<br>• Bean temperature +160 degrees<br>• Rice temperature +160 degrees<br>• Other item temperature +160 degrees (specify in notes section)<br>• Heated Cabinet #1 temperature equal to or greater than 165 degrees<br>• Heated Cabinet #2 temperature equal to or greater than 165 degrees

TCS Hold Times & Expiration

  • 6.6 Ingredients and products must be held correctly, within hold times or expiration date, rotated properly, and labeled correctly.

  • • No system to monitor prepped product hold times.
    • Prepped products not held within hold times.
    • Timing tags not available or not used correctly. (Time tags must not be changed to give products an extended life – used on salad bar or buffet).
    • Fresh production ingredients placed on top of older ingredients.
    • Fresh chicken observed frozen by the restaurant.
    • (s) TCS ingredients, packaged goods or date-marked foods are observed past their expiration date. Note: Ingredients are food in storage, not ingredients in the service area with hold times
    • (s) TCS item does not have an expiration date
    • No system in place to ensure first-in, first–out rotation with the oldest ingredient used first and the freshest ingredient used last.

Hand washing - Using OTJ, observe 1 Food Champ & 1 Service Champ perform task

  • • Service Champ observed washing hands to standard<br>• Food Champ observed washing hands to standard

Equipment is Properly Cleaned and Free of Excess Debris, Build-up

  • Split lid quesadilla grill free of build-up

  • Tortilla warming grill free of build-up

  • Pizza Melters free of build-up

  • Drink Machine or drink nozzles free of build-up

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