PBA Baggage Operations T5 Flight Safety Monitor

• Baggage Operations T5 Flight Safety Monitor

• Conducted on

  Date

• Prepared by:

• Add location
  Address

1. Location

• Area audited?

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2. Colleague Behaviours

• Compliant with Pristine manual handling techniques?

  Yes

  No

  N/A

• PPE compliant?

  Yes

  No

  N/A

• Are working practices safe?

  Yes

  No

  N/A

3. Environment

• Lights<br>(Are lights and fittings in good working order and functioning properly?)

  Yes

  No

  N/A

• Hard Fittings<br>Are all hard fittings (conditions of walls, stairs, steps, handrails) safe and in good repair?

  Yes

  No

  N/A

• Are working practices being adhered too?

  Yes

  No

  N/A

• Are all floor areas/work areas clear of FOD, eg rubbish?

  Yes

  No

  N/A

• Are evacuation routes clear?

  Yes

  No

  N/A

• Are First Aid supplies available?

  Yes

  No

  N/A

• Are Fire extinguishers serviceable?

  Yes

  No

  N/A

• Is drinking water available?

  Yes

  No

  N/A

• Are walkways clear i.e. FOD?

  Yes

  No

  N/A

4. Processes

4.1 Problem Bag Lane

• Problem Bag Lanes:<br>Check all IT/IM equipment, PC's Monitors, Scanners and system links are fully operational?

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• Name of Team Member being supported:

• Start Time:

  Date

• Check all systems that are required are logged in:<br>- Merlin Lite?<br>- BABS?<br>- BRISK?<br>- FLY?<br>- Manual Coding (HBS)?<br>- Vibes?

  Yes

  No

  N/A

• Visual Check Bag: for any old tags (multi tags) if there is any have them removed?

  Yes

  No

  N/A

• Un-resolved bag - link to original flight in BHS system. If a bag has No BSM link to VI dummy flight. Un-resolved bags to be called out periodically to re-investigate.

  Yes

  No

  N/A

• Tag Less Bag: Visually check bag for any identification. If any ID found on the bag use all the available systems to determine owner and ID tag number. <br>If able to ID unique passenger reprint tag and attach to bag.<br>If unable to define unique passenger and bag is still live, link to flight and gate comment for passenger to ID bag. <br>If bag has missed re- flight as per training.<br>If no ID found on bag send to Customs Hall.

  Yes

  No

  N/A

• Crew Bags: is process being followed?

  Yes

  No

  N/A

• Lv4 Bags: roll up the original tag.<br>- Delete the original tag from DCS,<br>- Enter the limited release tag into DCS,<br>- Place a comment ( not gate comment) under the passengers name in DCS as follows: 1C/**TAG NO BA123456 CHANGED AT LHR DUE TO SYSTEM ISSUES***NEW TAG BA876543***.

  Yes

  No

  N/A

• Arrange to show Team member the Lane Report: to see number of bags processed.

  Yes

  No

  N/A

4.2 Problem Bag Office

• Check all IT/IM equipment, PC, Monitors, Phone and system links are fully operational.

  Yes

  No

  N/A

• Name of Team Member being supported:

• Start Time :

  Date

• Check all systems that are required are logged in:<br>- Merlin Lite?<br>- BABS?<br>- Transview?<br>- ULTRA ( BRS)?<br>- BRISK?<br>- FLY?<br>- Manual Coding / SMPBA?<br>- VIBES?

  Yes

  No

  N/A

• Ensure Best Practice is adhered too:

  Yes

  No

  N/A

• Phone logged in?<br>(Phone etiquette)

  Yes

  No

  N/A

• Is Transview being monitored?<br>- ask Team Member to sign in and talk through process?

  Yes

  No

  N/A

• SMPBA: any bags processed must be recorded on the OC-BA or BA- BA remote UTL sheet for audit purposes.<br>- Check UTL sheets - Tag number<br>- No BSM (bags with no names to be sent to the lanes)

  Yes

  No

  N/A

• FLY MayFly: Both inbound and outbound flights being Checked?

  Yes

  No

  N/A

• Outbound UTL?<br>- record bags processed on UTL sheets.

  Yes

  No

  N/A

• Any phone calls to Head of stand?

  Yes

  No

  N/A

• ASCEND: Ask Team Member to sign into ASCEND to check for outstanding lessons?

  Yes

  No

  N/A

4.3 Reconciliation Support Office:

• Check all IT/ IM equipment, PC, Monitors and system links are fully operational.

  Yes

  No

  N/A

• Name of Team Member being supported:

• Start Time:

  Date

• Check all systems that are required are logged in:<br>- Merlin Lite?<br>- BABS?<br>- TRAKA?<br>- TRANSVIEW?<br>- BRISK?<br>- Manual Coding (SMPBA)?<br>- VIBES?<br>- ULTRA BRS?<br><br>-

  Yes

  No

  N/A

• Phone Logged In? (Phone etiquette)

  Yes

  No

  N/A

• Checks?<br>- Crew Bags?<br>- Windsor Suite?<br>- Scanner Sheet?<br>- ULTRA Red Bags. (Call TRM/ Baggage C/L at -45 to inform them of red bags? <br>- Run TRAKA Report

  Yes

  No

  N/A

• Notes:

4.4 South Beach Offload:

• Check all IT/IM equipment, PC, Monitor, Scanner and system links are fully operational.

  Yes

  No

  N/A

• Name of Team Member being Supported:

• Start Time

  Date

• Checks all systems that are required are logged in:<br>- Merlin Lite?<br>- BABS?<br>- BRISK?<br>- FLY?

  Yes

  No

  N/A

• Checks:<br>- Staff Member to investigate and action any items that are presented to them?<br>- Are missed bags being reflighted for the next available flight?<br>- Is Staff Member communicating with his baggage colleagues?

  Yes

  No

  N/A

6. Managers Sign Off

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  Sign