Information

  • Document No.

  • Audit Title

  • Client / Site

  • Conducted on

  • Prepared by

  • Location
  • Personnel

Presentation

  • Is the correct menu on display?

  • Is all correct decor on display and old decor destroyed?

  • Did the team email the Regional Developer with the price check on Tuesday 30th and follow up any errors?

  • Are the new hot food lines being prepared to specifications?

  • Have the most up to date planagrams been implemented?

  • Add media

Availability

  • Is the new count sheet available?

  • Are the correct portion sizes being used?

  • Is there enough crockery and consumables available for the new product?

  • Add media

Cross selling and Service

  • Is there evidence of the team getting after coffee ratios and up Selling?

  • Is the Cake of the Month on display marked clearly with the ribbon?

  • Is the new blue allergen ticket on display?

  • Is the most up to date Substitution list being used?

  • Add media

Knowledge

  • Is the phase change document available for all team members to read?

  • Is the product spec folder up to date with the new products?

  • Have all team members been engaged on the training video?

  • Is the most up to date traceability being used?

  • Are the jacket potato instructions available?

  • Add media

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