Pie Face Licensee Brand Audit

Information

Quality & Service

1.0 - Display Cabinets

1.1 - Is the hot cabinet clean, well merchandised with pricing in place?
Take Photo of Hot cabinet showing product and merchandising
1.2 - Is the ambient cabinet clean, well merchandised with pricing in place?
Take Picture showing ambient cabinet cleanliness and merchandising
1.3 - Is the cold cabinet clean, well merchandised with pricing in place?
Take Picture showing cold cabinet cleanliness and merchandising
1.4 - Are the Display cabinets free of any products that would be in conflict with Pie Face brand?
Take picture of full food display area as customers view

2.1 - Is the product in the pie warmer above 65 degree in temperature?
Manually take temperature of the product by leaving a thermometer inside until the reading stabilises
Take Photo of the temperature reading while thermometer is inside the product
2.2 - Is the product in the cold cabinet below 5 degree in temperature?
Manually take temperature of the Cold Cabinet by temp by immersing the probe in water, held in a 4oz coffee cup sitting inside the cabinet for a minimum of 5 minutes
Take Photo of thermometer reading in the cold cabinet
2.3 - Does the store have a probe thermometer to check temperatures of products?
Plunge thermometer into boiling water to gain temperature and ask manager how this is calibrated to determine level of understanding
Take a picture of the thermometer store is using for daily checks
2.4 - Is the product held in the cold room stored below 5 degrees?
Manually take temperature of the Refrigerator by leaving a thermometer inside a container of water for a minimum of 5 minutes
Take picture of the cold room display temperature display gauge
2.5 - Is the freezer temperature correct?
Manually take temperature of the Refrigerator by leaving a thermometer inside a container of water for a minimum of 5 minutes
take a picture of the thermometer reading

3.1 - Are all Chilled packaged product dates currently within their expiry period ?
Check all products in the cold area have a "Use By" date and is within code life
take picture showing date coding
3.2 - Are all Frozen products covered and dates currently within their expiry period ?
Check all products in the freezer area have a "Best before" date and is within code life
Take picture showing date coding
3.3 - Has record keeping been completed daily for previous 7 days using record sheets ?
Check the operations daily checks to ensure all areas have been filled in and are correct and signed
Take some pictures showing the relevant pages in the book
3.4 - Are all hot products in warmer within their shelf life as per the operations checklist?
Check the amount of product baked and the time of check against what is left in the warmer
3.6 - Are there food grade disposable gloves available for staff use in preparing products?
Check that there are gloves available for food preparation
3.7 - Is the sanitiser being used on benches and prep areas ?
Check that sanitiser is made up to the correct dilution as specified on the MSDS
3.8 - Are all chemicals being stored correctly and away from food?
Chemicals should be stored in an isolated area away from food
Take Photo showing the storage of the chemicals

4.1 - Is correct stock rotation in place FIFO across all display cabinets ?
Check with team that they understand the FIFO acronym. Ask which product was made/baked first and ensure they are serving the oldest first. includes milk.
4.5 - Is there a shelf life process in place on all cool and freezer room stock ?
Check dates on all refrigerated products and ensure it is always EXPIRY dates shown

7.1 - Were all Retail Staff in this store wearing the correct branded uniform with hair kept as per uniform guide? (Shirt, Pants, Apron)
Full uniform including apron
Take picture of team member
Is the store using ONLY Pie Face branded packaging including cups and napkins?
Add picture of none compliance

Cleanliness

1.1 - Is the Outside Sign on display and in good condition
Take a picture of the outside signage
1.2 - Is the overall cleanliness of the store reflective of Pie Face Brand expectations ?
Check all bulbs are lit and clean

2.1 - Is all Cabinet Glass in the hot cabinet clean ?
Take photo
Check visually for cleanliness and shine
2.2 - Is all Cabinet Glass in the cold cabinet clean?
Take Photo
Check planogram and cleanliness
2.3 - Is all Cabinet Glass in the ambient cabinet clean
Check visually for cleanliness
Take photo
2.4 - Is the inside shop area clean and tidy and to the Pie Face Brand expectations?
Take a picture of the shop area