Procedure and Performance Review - Handling and Repair - v1.8 Jun 2018

• Document No. (YYMMDD_NNN-SP)

• Conducted on

  Date

• Prepared by

• Address
  Address

• Contact person and e-mail

• Group e-mail

• Phone and Emergency phone number if applicable.

• Operational opening hours

• Do they plan to move to a new facility within a 12 month period?

  YES

  NO

• Comments

Incidents

• Reported incidents since last PPR, including open cases from last PPR

• On a scale of 0 to 10, how do you rate the station in terms of network incidents? 0 for station with unacceptable rate of incidents, 10 for station with no incidents.

Handling

• Type of Service Provider

  Ground Handling

  Repair Station

  Ground Handling and Repair Station

• RKN t2

  Ground Handling

  Repair

  Ground Handling and Repair

  N/A

• RAP t2

  Ground Handling

  Repair

  Ground Handling and Repair

  N/A

• RKN e1

  Ground Handling

  Repair

  Ground Handling and Repair

  N/A

• RAP e2

  Ground Handling

  Repair

  Ground Handling and Repair

  N/A

• Comments

Storage

• Max storage, RKN equivalent.

• Is the storage space enough for now and the next 6 months?<br>Average 30 days storage utilization should be no more than 90%.

  Acceptable - 30 days average below 90%

  Warning - 30 days average between 90-100%

  Action needed - 30 days average above 100%

• Comments

Transportation

• What capabilities do they have for Collection and/or deliver per day? (RKN equivalent)

• Is it often you have unsuccessful Collections, i.e. containers not available?

  Yes

  No

  N/A

• Restrictions in collection / delivery area

• Do they have loading docks?

  Yes

  No

  N/A

• Can they ON/OFF load side loaded trucks?

  Yes

  No

  N/A

• Comments

Ground Handling and GHI compliance

• Do they have the valid Service Provider Handbook and Enclosures?

  Yes

  No

  N/A

• Are only Envirotainer trained personnel handling Envirotainer containers?

  Yes

  No

  N/A

• Do we have training records on all personnel handling Envirotainer containers? <br>Refresher training to be done every 2 years.

  Yes

  No

  N/A

• Are they using GHI Application or Web interface?

  GHI Application (Tablet or Mobile)

  Web

• How many GHI Application sets do they have?

  Select N/A 1 2 3 4 5 6 7 8 9 10

  • N/A
  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10

• For web based GHI, are they using the valid Envirotainer forms?

  Yes

  No

  N/A

• Comments

LUC Authorization

• Are LUC forms filled up correctly with condition code and signatures?

  Yes

  No

  N/A

• How far in advance do they get the Collection Authorization from Envirotainer?

  Less than 24 hrs

  24 hrs - 48 hrs

  More than 48 hrs

• Can you perform walk around inspection when collecting Envirotainer containers?

  Yes

  No

  N/A

• Can you perform walk around inspections when receiving Envirotainer containers?

  Yes

  No

  N/A

• How far in advance do they receive the Delivery / Release Authorization (customer orders)?

  Less than 24 hrs

  24 hrs - 48 hrs

  More than 48 hrs

• Does it happens that the other party refuse to sign the LUC Authorization?

  Yes

  No

  N/A

• Comments

Inbound and Outbound Inspection

• Do they perform the Inbound Inspection according to procedures?

  Yes

  No

  N/A

• Is it filled in correctly and complete every time?

  Yes

  No

  N/A

• Do they mark every damage in accordance with the instructions, including the attributes “maintenance” “upgrades”

  Yes

  No

  N/A

• Do they enter service menu checks correctly for software version 4.3 and upwards? (e containers only)

  Yes

  No

  N/A

• Is Damage - Handling always marked when valid?

  Yes

  No

  N/A

• Do they perform Outbound Inspection according to procedures?

  Yes

  No

  N/A

• Is it filled in correctly and complete every time?

  Yes

  No

  N/A

• Do they enter self check cycle correctly for software version 4.3 and upwards? ( e containers only)

  Yes

  No

  N/A

• Do they put a copy/original Outbound Inspection form in the document pouch?

  Yes

  No

  N/A

• Comments

Damage Handling

• Do they report all damage handling cases to Damage Control by selecting damage handling in inbound inspection form correctly?

  Yes

  No

  N/A

• How many cases do they report on average per week?

• Comments

Cleaning

• Do they have the cleaning area In or Outside?

  Inside

  Outside

  N/A

• Are they cleaned according to Envirotainer instructions and specifications?

  Yes

  No

  N/A

• What type of cleaning method are they using?

  High pressure washer

  Hose

  By hand

  N/A

• How long time does it take to clean per RKN container?

  15 min

  20 min

  25 min

  N/A

• Comments

Blue seals

• Do they use Envirotainer Quality Assurance Seal?

  Yes

  No

  N/A

• Do they seal the container door before every release/delivery?

  Yes

  No

  N/A

• Do they have enough seals in stock?

  Yes

  No

  N/A

• Comments

RKN e1/RAP e2 Handling

• How many e containers can they charge at the same time?

• Is the charging points enough for the next 6-12 month?

  Yes

  No

  N/A

• Do they pull out the full length of the cable when charging?

  Yes

  No

  N/A

• Do they turn on the Display Unit during charging?

  Yes

  No

  N/A

• Do they switch off the main switch when fully charged?

  Yes

  No

  N/A

• Do they have adapters in stock?

  Yes

  No

  N/A

• Comments

Thermo King

• Do we have Thermo King at the location?

  RKN e1

  RKN e1/RAP e2

  N/A

• How many Thermo King technicians are trained and certified by Thermo King?

• Is Thermo King implemented in the stations quality system?

  Yes

  No

  N/A

• How many services are performed average per week?

• Does station create Thermo King cases in ikare within 24 hours?

  Yes

  No

  N/A

• Do Thermo King technician attend to service in an acceptable time?

  Yes

  No

  N/A

• Is Thermo King using a calibrated scale and do the station have a copy of the certificate?

  Yes

  No

  N/A

• Is Thermo King using a calibrated multimeter and do the station have a copy of the certificate?

  Yes

  No

  N/A

• Do they have valid Thermo King Manuals?

  Yes

  No

  N/A

• Is Thermo King Technician using the latest calibration procedures?

  Yes

  No

  N/A

• Is Thermo King Technician using the latest version of calibration certificate?

  Yes

  No

  N/A

• Comments

Repair performance RKN t, RAP t and RKN e

• Are only Envirotainer trained personnel repairing Envirotainer ULD's?<br>Is refresher training carried out every 2 years? Internal training or Envirotainer training?

  Yes

  No

  N/A

• Do they have all valid Repair Manual and Parts List?

  Yes

  No

  N/A

• Do they only use Envirotainer provided parts?

  Yes

  No

  N/A

• Are they repairing according to Envirotainer manuals and instructions?

  Yes

  No

  N/A

• Are they involved in any upgrade/modification programs?<br>Note which programs in the comment box below.<br>

  Yes

  No

  N/A

• Do they have abilities to weld?

  Yes, certified

  Yes, not certified

  No

• Do they repair in time, MTTR <br><br>30 days average - 3 days and below (Green)<br>30 days average - 3-5 days (Yellow)<br>30 days average - more than 5 days (Red)<br> <br>For ground handling, select N/A

  3 days and below

  3 - 5 days

  5 days and above

  N/A for ground handling only

• Comments

Repair performance RAP e2

• Are only Envirotainer trained personnel repairing Envirotainer RAP e2?

  Yes

  No

  N/A

• Do they have all valid Repair Manuals and Parts List?

  Yes

  No

  N/A

• Do they only use Envirotainer provided parts?

  Yes

  No

  N/A

• Are they repairing according to Envirotainer manuals and instructions?

  Yes

  No

  N/A

• Are they involved in any upgrade/modification programs?<br>

  Yes

  No

  N/A

• Do they repair in time, MTTR <br><br>30 days average - 3 days and below (Green)<br>30 days average - 3-5 days (Yellow)<br>30 days average - more than 5 days (Red)<br> <br>For ground handling, select N/A

  3 days and below

  3 - 5 days

  5 days and above

  N/A for ground handling only

• Comments

Calibration and Downloads

• Are they a certified calibration station?

  Yes

  No

  N/A

• How many reference thermometers do they have?

  1

  2

  3

  N/A

• Are all reference thermometers calibrated in accordance to ISO/IEC 17025?

  Yes

  No

  N/A

• Do they cross check the reference thermometers and fill in the report according to calibration instruction?

  Yes

  No

  N/A

• Do they fill in the calibration report correctly?

  Yes

  No

  N/A

• Do they send calibration reports to Envirotainer in accordance to calibration instructions?

  Yes

  No

  N/A

• Do they have enough calibrations stickers with correct year?

  Yes

  No

  N/A

• Do they have a torque wrench?

  Yes

  No

  N/A

• Is the torque wrench calibrated?<br>N/A for station without Torque wrench.

  Yes

  No

  N/A

• Do they have IR reader and CDD software to download and send data to Envirotainer for all inbound inspections?

  Yes

  No

  N/A

• How many Ir Readers do they have?

• Comments

Spare part management

• Do they have the correct spare parts in the correct quantity?

  Yes

  No

  N/A

• Do they order spare parts in time so they can repair in time?

  Yes

  No

  N/A

• Do they purchase any parts locally?

  Yes

  No

  N/A

• Is it approved by Envirotainer in writing?

  Yes

  No

  N/A

• Do they send spare part usage daily?<br>If not, is there agreement with Envirotainer?

  Yes

  No

  N/A

• Comments

Certification

• What type of Part 145 release certifications do they have? N/A for ground handling station only.

  Select EASA FAA EASA/FAA Local EASA/FAA/Local N/A

  • EASA
  • FAA
  • EASA/FAA
  • Local
  • EASA/FAA/Local
  • N/A

• Do they place Part 145 release certificate in the document pouch prior to container release?<br>(Select N/A if not valid at this station)

  Yes

  No

  N/A

• Picture of certificates

  Media

Security

• Do they have a secured area for indoor container storage?

  Select Secured with access control to warehouse Unsecured

  • Secured with access control to warehouse
  • Unsecured

• Do they have a secure area for outdoor container storage?

  Select Secured with access control Unsecured N/A

  • Secured with access control
  • Unsecured
  • N/A

• Photos of storage, indoor and outdoor with security control

  Media

• Do they have surveillance cameras?

  YES

  NO

• Do they have pest control?

  Yes

  No

  N/A

• Comments

Follow up

• Signature

  Sign

• Comments and observations.

• Photos

  Media