Title Page
-
PROOF OF LEARNING FOR DEVELOPING SKY ENGINEERS
-
Name of Developing Engineer & ENG No.
-
Conducted on
-
Role Model & Engineer Number
-
Region & Team No.
-
Supporting Team Manager
PROOF OF LEARNING WORKBOOK
-
As you learn on the job you will train and learn how to become an engineer. Your Role Model will coach and support you to gain confidence in every aspect of the Engineer role. As you learn and develop your confidence will grow. At a time when your Role Model and you are confident to complete a section of your workbook, your Role Model will observe you and you must correctly complete task without support to sign off each section.
If at any point you ask the Role Model for help, the session will close and you won’t be signed off on that section.
You must be confident in each section before complete sign off.
You may use iknow to support you however, the Role Model will decide if you are competent before a sign off.
Signing off means that you are both happy and confident you can complete the task on your own. Some tasks require more than one sign off as every home is different and this is to support you gaining experience
The Role Model needs to add pictures to sign off and show your set up, following correct procedures to complete the tasks
SINGLE SECTION LADDER Correctly set up 5 single section ladder at different properties
-
Add media
-
Add signature
-
Add media
-
Add signature
-
Add media
-
Add signature
-
Add media
-
Add signature
-
Add media
-
Add signature
DOUBLE SETION LADDER Correctly set up 3 double section ladders
-
Add media
-
Add signature
-
Add media
-
Add signature
-
Add media
-
Add signature
TRIPLE SECTION LADDERS Correctly set up 2 triple ladders
-
Add media
-
Add signature
-
Add media
-
Add signature
FLAT ROOF WORKING Correctly set up 3 ladder set ups for flat roof working
-
Add media
-
Add signature
-
Add media
-
Add signature
-
Add media
-
Add signature
ROOF WORKING WITH CAT LADDER Correctly set up 3 CAT Ladders on a roof
-
Add media
-
Add signature
-
Add media
-
Add signature
-
Add media
-
Add signature
-
Add media
COMBI LADDER SET UP correctly set 5 Combi Ladders at different properties
-
Add media
-
Add signature
-
Add media
-
Add signature
-
Add media
-
Add signature
-
Add media
-
Add signature
-
Add media
-
Add signature
DRILLING Is important you assess the whole drilling area understanding what’s around the drilling area, pipes, electrical, water, radiators, etc and where they lead, giving you a picture of the wall you are about to drill. Its important to identify hazards outside, gas boxes, electrical points, drain pipe, type of finish, brick renda etc A thorough RA before drilling, using your measuring tape and pipe detector will prevent any unnecessary damage to the customers home. Complete 4 external drills safety wearing the correct PPE.
-
Add media
-
Add signature
-
Add media
-
Add signature
-
Add media
-
Add signature
-
Add media
-
Add signature
Drilling can also be used when clipping is difficult Drill & cable correctly using the wall plugs provided
-
Add media
-
Add signature
-
Add media
SM3 It’s important you can use your Skymaster 3 in all situations. Your Role Model will be training you how to use every feature of the meter whilst you are on sit with customers. It’s important you use your time on site to develop your knowledge in all the features the SM3 has and show you are competent in all its features, which includes... Dish alignment, data loggers, lnb tests, mini loggers, WiFi testing, dB levels, spectrum analysing, channel plan updates, throughput test. Once you have completed, are confident and comfortable with how these features work and your role model can sign you off in this section.
-
Add signature
CABLING It’s important to choose the right route for the cable. Leaving the finished work neat, clean and tidy. Referring back to your training correctly, efficiently, and neatly complete 3 cable runs. Including F plugs and waterproofing From dish to box
-
Add media
-
Add signature
-
Add media
-
Add signature
-
Add media
-
Add signature
RISK ASSESSMENTS it’s important before you start work to identify all the risks and hazards on site and record them correctly on your device. Complete 3 risks assessments on your iPad Your Role Model will only need to sign once to day you have completed 3 successfully.
-
Add signature
IPAD USE FS APP Your iPad has many features and it’s important that you develop your skill set, eta setting, RA, issuing and uplifting stock etc. Work with your Role Model and learn your way around the iPad, filling in the FS whilst on visits, learning the necessary features in your days work. You will also need to order stock for your next day jobs and keep you vans stock levels healthy Once you have got to grips with the FS app and your Role Model has is confident you can use the app you may sign this section off.
-
Add signature
FULL INSTALL ASSESSMENT sky Q When you and your Role Model are confident that you have developed your skills in becoming an engineer, it’s time to see if you can do it on your own. Complete 3 Q installs, your Role Model only observing and there for support. The showcase must be tailored to the customers viewing offering ACE to enhance the customers viewing.
-
Add media
-
Add signature
-
Add media
-
Add signature
-
Add media
-
Add signature
FULL INSTALL ASSESSMENT sky+ Complete 2 sky+ installs with only your Role Model there for support.
-
Add media
-
Add signature
-
Add media
-
Add signature
SERVICE Q & + Complete 4 service calls with only your Role Model there for support. Completing full system checks identifying faults, using your SM3 to its full potential, replacing old equipment, fixing the faults, increasing the customers viewing experiences by updating there knowledge on apps and offers and exceeding customer expectations. ,
-
All outside work complete, upgrading old for new and waterproofed
-
Boxes swapped if necessary or faults have been identifies & fixed
-
Customer has all the lasers products services and apps that are applicable to their package
-
Sites have been left clean and tidy, old equipment recycled.
IMPORTANT FEATURES AS YOU LEARN NEAR MISS REPORTING HOME HUB TODAY@SKY PEOPLE + PEOPLE PORTAL
-
Sites shown and booked marked on iPad
APPS (business) There are many apps you will get to use. 2 types, 1 our business app which includes FIeld Service, stock ordering, Crome app, and many more Whilst your in the field it’s important you learn how to use these and how they support you in the field
-
Add signature
-
Add media
-
Add signature
-
Add signature
-
Add signature
-
Add signature
-
Add signature
-
Add signature
-
Tick here once you are comfortable with using the business apps
APPS customer facing apps There are also many apps available to our customers which you need to develop your knowledge in. We ask all engineers to add the apps to the customers devices depending on what package they have and their interests. It’s important that the Q app and MySky apps are on all customers devices where applicable. However there are more you can download Sky Cinema Sky + Sky store Sky VR Skysports Sky news SKYGO Sky bingo Sky bet Sky Vegas Sky super 6 These are just a few Use your iPad and your sky account to download, sign in and get to understand what they do, enabling you to showcase when needed.
-
Tick here once you are showcasing and downloading confidently to customers devices.
-
Add media
-
Add signature
-
Add media
-
Add signature
-
Add media
-
Add signature
-
Add media
-
Add signature
-
Add media
