Title Page
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Conducted on
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Prepared by
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Location
External
Building Approach
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Property Signage is visible from the main approach
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Signage is clean and well lit
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A Boards are being used and in date POS
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Lighting is in good working order
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Borders and planted landscapes are free from litter and are well maintained
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Footpaths are maintained and well cleaned
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The building is clean and free from Graffiti
Car Park
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Is the car park signage visable
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Is the car park clean and free from grafiti
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Are gates in working order
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Pedestrian gates are clean and in good condition
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Driveway is litter free
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Spaces are clearly marked
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Parking permits are visible
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All windows and glass surfaces are clean
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Lighting is in Good working order
Main Entrance
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Way finding directions into the property are clear
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CCTV is in place
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Access control is working
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Intercom system is working and maintained
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Intercom system dials successfully to the office
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Intercom is answered timely
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Intercom is answered politely
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Lighting is in good working order
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Courtyard
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Windows are clean
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Area is litter free
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Fencing is damage free
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No visible grafiti
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Boarders and plants are free from litter and well maintained
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External fire exits are clear and free from obstruction
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Footpaths are cleaned and well maintained
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Lighting is in good working order
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All furniture is free from Damage
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Bike Store
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Is the bike store clean
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Are bike racks well maintained
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Is the bike store locked
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Is appropriate signage in place
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Are potentially abandoned bikes labelled to be removed
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Is lighting in good working order
Waste Disposal
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Are the bin stores maintained in good working order
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Bins lined up correctly and floors clear
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Recycling being used correctly by residents
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External doors locked where neccessary
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Cigarette bins cleaned and empty
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Lighting in good working order
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Area is cleaned and well managed
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Area clean from Bulk waste
Internal
Rececption
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Are the shutters fully open and staff welcoming?
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Is the reception clean and tidy, and free from clutter?
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Is reception at a comfortable temperature
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Is there a hand sanitiser station that is full
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Is the reception well maintained and free from damage
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Is the Covid screen up and in use
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Are posters relevant and in date
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Is the notice board to aparto standard
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Is the television on with aparto display
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Is there music playing
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Are opening hours displayed
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Are all posters secured correctly, with no blue-tac or Sellotape
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Is the ANUK Cert displayed and in date
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Is glass clean and smear free
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Are current marketing posters displayed
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Are post boxes clean and not overfilled
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Is the new GDPR Site policy displayed
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Is data protection at reception being followed
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Is lighting in good working order
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Is the PL insurance certificated displayed and in date
Office
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Is the office clean and tidy, and free from clutter
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Are all staff in uniform and smartly dressed
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Is the room at a comfortable temperature?
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Are all keys locked in the key box and well managed.
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Is there a master key register
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Do master keys match the register
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Is solo-protect being used
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Is the incident escalation process displayed
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Is the Covid-19 Risk assessment displayed and signed
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Is the Covid-19 Workplace poster displayed and signed
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Are all notices and posters in date
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Is all data secured securely (not left on desks and tables)
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Is lighting in good working order
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Is alarm monitoring working
Lifts
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Are lifts clean and tidy
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Are increased lift Covid cleans in place
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Are lifts well maintained and in good order (no broken buttons etc)
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Are lift emergency posters in order
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Are lift alarms working
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Is lighting in good order
Corridors and walkways
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Are corridors clean and free from litter
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Are corridors well maintained
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Are staircases and steps in good working order
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Are walls free from blue-tac and sticky tape
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Are H&S notices present
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Are doors closing properly
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Are riser cupboard doors locked
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Is lighting in good working order
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Study rooms and communal areas
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Are the rooms well maintained and in good order
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Has the room been cleaned that day
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Are tables and chairs in good condition with no damage
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Are the rooms at a comfortable temperature
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Is lighting in good working order
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Is flooring in good condition with no damage
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Are posters in date and not damaged
Toilets
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Are toilets clean and tidy and have they been cleaned that day
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Are they fully stocked with handwash and towels
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If there is a toilet brush present is it clean and undamaged
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Is there a sanitary waste bin
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Do pull cords work
Maintenance/Housekeeping Store
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Is all equipment stored safely on shelving
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Is the room clean and free from rubbish
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Are cleaning products locked and stored safely
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Are COSHH posters displayed and in date
Plant Room
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Are door locks secure and working correctly
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Floor clear from trip hazards
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Are warning notices up and in place
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Is lighting in good working order
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Are fire extinguishers present and in service date
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Are there any faults on the system
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There are no items being used for storage
Laundry Room
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The laundry room is clean and free from litter
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The room is cleaned regularly
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Equipment is working and maintained
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There is no lint in tumble dryers
Gym
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The area is clean and clutter free
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All equiptment is in good working order
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There is a Covid-19 Risk assessment and signage on entry
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There is a booking system in place
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There are instructions for equipment where relevant
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The room is at a comfortable temperature
Show Flat
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The showflat is clean, with no dust or dirt to be seen
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The showflat is on the ground floor where possible (Covid-19)
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The showflat is dressed to standard guidelines
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The temperature is at a suitable level
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The show flat has pleasant fragrance
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Lighting/Music is on where relevant