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Pharmacy Proprietor Monthly Checklist
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To be completed monthly by proprietor/Pharmacist in Charge for regulatory compliance
Pharmacy Proprietor Checklist
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Is the PIC name plaque displayed and Proprietor sign visible from shop exterior?
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Are the DD keys in PIC possession?
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Have you checked that all employed and contractor pharmacists have current AHPRA registration and insurance?
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Are all employed and contractor pharmacists covered by professional indemnity insurance, eg PDL?
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Have all staff members been supplied appropriate uniform + name badge + name plaque (if a pharmacist)?
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Are all dispensary staff aware of current dispensary procedures? (eg opening/closing, compounding, Medical certificate, vaccination, ordering, SRA, receiving stock, TGA recall, owing scripts, My Health Record access, eprescriptions, pricing policy, generics policy, scripts on file +/ reminders, returns policy)
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Have you ensured that procedures and policies for all services provided by the pharmacy, as well as those relating to occupational health and safety (OH&S), are documented and available within the pharmacy for all staff to access and follow?
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Have you read the Pharmacy Board's "Guidelines for proprietor pharmacists"? Handy Link: https://www.pharmacyboard.gov.au/codesguidelines.aspx
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Are you vigilant in fulfilling your proprietor responsibilities, including onsite visits and attendance at staff meetings at a frequency that ensures compliance with the Pharmacy Board's Guidelines?
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Are COVID sanitisation protocols being performed regularly (including consult room)? Please state how often this is done. Handy link: https://www.health.nsw.gov.au/Infectious/covid19/Pages/pharmacy.aspx#dispensinglimit
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Have you and ALL your pharmacists read the Pharmacy Board's Code of Conduct? Signed acknowledgement must be kept in their staff file. Handy link: https://www.pharmacyboard.gov.au/codesguidelines/codeofconduct.aspx
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Have all pharmacists read the Pharmacist Code of Ethics AND Professional Practice Standards. Signed acknowledgement must be kept in their staff file. Handy links:https://www.psa.org.au/practicesupportindustry/ethics/https://www.psa.org.au/practicesupportindustry/professionalpracticestandards/
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Have you and ALL your pharmacists read: Social media: How to meet your obligations under the National Law? Handy link: https://www.pharmacyboard.gov.au/CodesGuidelines/Socialmediaguidance.aspx
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Do you have a key register listing who has keys to the pharmacy? When was the last time you updated this list?
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Do you have a key register listing who has keys to the pharmacy? When was the last time you updated this list?
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How are you maintaining accounts, emails, logins and passwords; especially when terminating staff?
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When was your last fridge temperature recorded? (Strive for 5; cold chain breaches must be recorded using the "Manage cold chain breach" flow chart)
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If using a fridge temperature logger (eg Cleaver logger, or builtin) do you review your results and action where necessary? (Unlike the usual min/max from thermostat, this records constantly and can provide a report on breaches, usually reviewed by a pharmacist weekly)
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Please describe how your staff manage medication/supplement expiry dates, in both the dispensary and shop?
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Are you up to date with DD checks? (Mandatory biannual check, however monthly is best practice)
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What DATE was your last DD check?
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Do you have any expired DD's ready for destruction? Is your Destruction DD book up to date?
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Is your main DD safe key kept overnight in a separate locked safe, bolted to wall/ground?
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If applicable, are your Opiate Replacement Therapy (ORT) Subsidiary Drug Registers completed daily and entered into main DD book? Are all books up to date?
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If applicable, are your ORT Subsidiary Drug Registers completed daily and entered into main DD book? Are all books up to date?
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Have you or has your pharmacist manager completed a ORT selfaudit?
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Are you keeping documents for appropriate durations on the premises as required by law? (eg 2 years for scripts and 5 years for financials)
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PDL suggest the following practices may reduce incidents with STAGED SUPPLY: Good documentation, Clear communication, Engagement with prescribers and Consistency by all pharmacists involved in staged supply. Do you have systems in place to assure this?
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Are appropriate Staged Supply records maintained and kept for two years?
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Have you ensured that ALL pharmacists have ready access to CURRENT VERSIONS of essential references specified by the Pharmacy Board? (eg AMH, MIMs, APF etc)
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How (and how often) do you notify prescribers of owed scripts for both community and DAA patients?
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Regarding DAAs, are all dispensary staff adhering to a set system for actioning changes? Are all records kept both physically and electronically with evidence of Dr's instructions? (eg, photocopy of script/letter etc)
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Do you dispense S100 Highly Specialised Drugs? Eg, HIV drugs, Hep C drugs. If so are ALL pharmacists using the Liverpool interaction checker on a regular basis in combination with other resources? Link: https://www.hivdruginteractions.org/checker
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Have you and all your pharmacists completed a CPD PLAN yet for THIS CPD year?
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How many of your pharmacists hold a First Aid certificate and are trained in CPR?
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Do you offer a vaccination service?
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If you answered yes above, do you have a COVIDsafe vaccination SOP in place?
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Have you completed the Vaccination Service and Storage Self Audit?
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Do you have a 'Locum Pharmacist Guide' in place? When was this last updated?
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In addition to Board required equipment, have you provided all facilities and equipment required for all professional services delivered at the pharmacy?
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Have you ensured that appropriate risk management procedures are in place for the operation of the pharmacy, including all types of services delivered at that pharmacy?
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Have you ensured that confidential patient information is appropriately stored and accessed? This includes providing training on appropriate 'My Health Record' access and protection of passwords
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Do you have a complete awareness and understanding of the range of goods sold and services provided at the pharmacy, including nontraditional and novel goods and services, and their associated liabilities?
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Have you ensured that the pharmacy is suitably resourced, and that staff members are suitably trained and appropriately supervised to provide services in accordance with their position descriptions?
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Have you ensured that business procedures, policies and protocols are developed, implemented and routinely followed for all services delivered at the pharmacy?
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Have you ensured that the ADVERTISING of products and/or services sold at the pharmacy is carried out in accordance with applicable legislation and guidelines?
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Is ther Schedule 3 Medication section out of reach of the public?
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Have you checked the List of required Equipment for pharmacy approval and compounding and ensured all necessary items are present and functional?
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Confirm if Staff Communication book is present and actively used between store staff
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How often does the Pharmacist in Charge perform audits of S8, S4 including D&B scripts against the NSW Health requirements and check whether they were dispensed correctly
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How often does the PIC Print owing reports and make sure there is no owings have been supplied without either doctor phone approval or facsimile
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Is Current certificate of pharmacy registration displayed