Title Page
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Work Order Number
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Work Order Description
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Work Type
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Location
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Audit Conducted On Date
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Assigned Technician/s
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Evaluated by:
Work Order Evaluation
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Is the location as precise as possible?
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Is the MM Code populated?
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Do the assignments have scheduled start dates and times?
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Has an asset been populated, if applicable?
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Was failure class, problem code, cause and remedy completed on the work order?
Pre-Work Evaluation
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Is the triage path appropriate for the work?
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What is the work type?
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Were materials needed to perform the work available or ordered ahead of time?
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Were all non-stock materials issued?
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Was the WO requestor contacted prior to starting work?
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Name of requestor
Post-Work Evaluation
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Were correct materials used?
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Were correct work methods followed?
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Was response time appropriate?
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Was job side condition satisfactory upon completion of the work?
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Was the WO requestor contacted after work was completed?
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Name of requestor
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Was the appropriate trade/craft involved in the work?
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Was the full scope of the work addressed?
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Did work fall within established parameters?
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Were appropriate follow up requests performed?
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Was actual finish < target finish time?
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Were all assignments completed?
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Are there charges on the WO?
Safety
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Were there any safety issues / concerns with the work involved with this work order?
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Please explain
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Did you have an infield safety conversation with the tech/s performing the work?
Summary
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Please provide any additional comments or suggestions for improvement
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Did customer provide any feedback?
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Customer name
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Feedback provided
