QASA Self-Assessment Franchising Detail Sheet UK - duplicate

Condiment bar carafes and shakers are chipped, scratched, dented or otherwise damaged

Shaker Tops are dented or otherwise damaged

Labels are pealing, worn or no longer readable

Condiment bar carafes or shakers are visibly dirty, have build up or splatters

Unapproved utensiles, containers, shakers are being usedCondiment bar carafes have adhesive build up

Beverage storage containers, lids stained or have adhesive build up

Beverage Storage containers , lids are scratched or chipped

Unapproved utensils or containers being used

Blender pitchers stored stacked on top of another pitcher

Blender pitcher lid stored on the bottom endow an over turned blender / not stored on a tile

Blender pitchers / lids stained, scratched, chipped or dirty or not throughly rinsed between uses

Beverage Shakers or lids stained, scratched, chipped or dirty or not throughly rinsed between uses

Beverage Shaker lid stored on the bottom of an over turned shaker or not on tile

In-use scoops / tongs not stored in a clean designated container / have multiple dried on product build up

In use plexi cubes cracked or broken

Labels are peeling, worn or no longer readable

Cups or plates chipped or cracked

For-here serveware stored dirty

Cutlery rusted, dirty or bent

Steaming Pitchers or spoons have permanent milk build up

Steaming pitchers, thermometers and spoons are not minced after every use

Espresso machine steam wand has dried on / encrusted build up / not wiped between uses

Shot glasses / plexi cubes chipped, cracked or broken

Utensils / thermometers stored directly contact with dipper well basin

2 hours timer not in use or expired for sanitising pitchers, utensils and in use smallwares

Pitchers, spoons or other smallwares have peeling labels, cracked tape/ missing pieces of tape / adhesive build up

Coffee Bean Hopper damaged

Espresso bar equipment from an unapproved source

Espresso spout has encrusted build up

Mastrena spout damaged

In-use warming tongs / Panini grill tongs / pastry case tongs have multiple product build up

In use tongs are on a soiled surface

Visible dried build up present in grooves on sample cutting board

Oven tray cracked / chipped / panini grill damaged

Plexi cubes are cracked chipped or broken

Unapproved utensils / containers being used

In use smallwares stored with clean smallwares

Panini tongs not stored in a clean container

Pastry case tongs not stored in a clean container or on the back of the pastry case

Utensils in poor repair

Coffee scoop for scale / pour over brewing equipment are dirty, chipped, cracked or damaged

Tea tongs are not stored in a clean designated container

In use plexi cubes cracked, broken or dirty

Coffee scooping smallwares are dirty, chipped or cracked or stored in a dirty container

Unapproved utensils / containers being used

Beverage syrup expired - list flavours

Prepared Bar Mocha

Stored cakes, cookies, product not dated (BOH / FOH)

Powders / mocha / hot chocolate expired

Sauces (specify product) expired

Gold Coins / Lollipops expired

Soya Milk / Coconut Milk expired (5 days open)

Pre packaged non PHF - RTD - food / beverage expired

Stored cakes, cookies, product (FoH / BoH)

Non-PHF RTD - beverages expired

Ambient pre-packaged food / RTE expired

Retail Packaged Coffee / VIA expired

Displayed Impulse expired

Fresh Fruit day dot has not been completed / Fruit expired

Day dot sheet not completed / completed incorrectly / products expired

Opened / unopened syrups / Chai / White Mocha not dated or expired

Whipped Cream dispenser expired manufacturers use by date

Flavoured Whipping Cream not dated / expired

Tea Pitchers(s) / Frapp Roast not dated or expired

Opened dry inclusion bags / pouches / containers / sauces / concentrates not dated or expired

Whole Bean Coffee not dated / expired

Opened pouches of tea not dated / expired

Unopened pouches of tea expired

Packaged non PHF expired per manufacturers used by / best before date

Milk in BOH fridge expired

Sandwiches / Juice / Salads / fresh food expired

Signature Hot Chocolate pitchers not dated / expired

Dairy / Soy / Coconut Milk in under counter bar reach in

Soy / Coconut Milk carry over not dated

Signature Hot Chocolate Pitchers

Milk / Soy in undercounted CBS reach in

Soy carry over not dated

Packaged beverages expired

Sandwiches / Salads / Fruits Salads / Panini's / Yogurts expired

Date labeling system not being completed correctly

Day dot labels missing information

Bulk Sugar container

Condiment Shakers

Product signage missing in pastry case

PHF displayed at room temperature missing 'For Display Only' sign

Allergen Signage missing in pastry case

Steaming Pitchers / tea pitchers / Frapp Roast Soluble Coffee are not labeled with product type

Using wrong steaming pitcher to steam liquid / beverage

Hot Chocolate Mix

Powder Shakers / Dry Inclusion / squeeze bottles

Hot Chocolate Mix

Mocha Sauce

Egg Nog

RTD beverage / Whole Bean Coffee / Packaged Food / other foods

Not stored protected / covered

Stored on top of turned over milk crates

Stored in Toilets

Stored on Milk Crates, pastry racks or unapproved items

Stored under dripping waste water pipes

Inappropriate coverage of food / china plates used

Food Stored in chipped / cracked container

Not Stored protected covered

Stored in toilets

Stored under dripping waste water pipes

Samples left uncovered on the counter

Ground Coffee and Whole Bean not stored protected

Inappropriate coverage of food / china plates used

Cups, lids, napkins, pastry bags, cake boxes

Cambers or single use coffee travellers

Other food contact items

Stored on top of turned over milk crates

Stored under dripping waste water pipes

Stored in toilets

Clean smallwares not stored covered / inverted or on an unclean surface

Clean smallwares stored intermingling with non-food related items

Food Scoops / tongs (non ice) stored in dirty container, non designated container, on a dirty surface or with the handle in contact with food or are unapproved

To go container / parchment paper not stored in a container

Unpackaged cups / lids not stored inverted

Exposed cups / lids stored directly in counter or drying tiles

Splash / Splatter observed on exposed cups/ lids

Cups / lids stored in dirty corrals / plexi cubes

Exposed cups / lids stored within splash range of sinks

Cups / sample cups / lids stored directly on espresso machine / counter unprotected

Cups / Lids / Cutlery not covered

Porridge / Soup / Other lids and tubs not stored in a plexi, not stored inverted, stored in a dirty plexi

Exposed cups / lids stored sip-side down/ sideways

Stored uncovered / unprotected on top of the brewer/ counter

Stored in a drawer / cabinet / or other location unprotected

Stored handle down in unwrapped

Stored with handles in multiple directions if laid flat

Cutlery stored in a dirty container

Stirrers stored in dirty container

Splash sticks stored siren side down

Touched pastries / cakes / muffins / sandwiches / panini's / wraps / ice or other food items with bare hands

Partners touched sip portion of lid / inside cup / pastry bags / warming bags / stir sticks / sample straws / food contact end of plasticware / cake boxes with bare hands

Partner food / beverage stored on a shelf and / or above a customer food in BoH fridge

Partner food container in BoH fridge is unlabelled / uncovered / not on bottom shelf

Partner food / beverages stored in the bar area

Partner food / beverage is stored on shelving next to dry goods, clean smallwares, or single us items

Partner food is not stored in a designated container and is not labels "Partner Food"

Drinking / Eating (or evidence of) in food storage / prep area

FoH ice machine has mould / slime build up

FoH ice machine lid is left open

FoH ice scoop is not stored in designated storage container / without a lid / not labeled ice scoop only

FoH ice scoop bucket is chipped, broken or dirty

FoH ice scoop / bucket is used for something other than ice/ stored under air vent / not stored protected

FoH Ice bucket is not labeled "ice only"

FoH Ice Scoop is stored in ice / ice container

Bar / CBS ice bins / caddies have mould / slime build up

Bar / CBS ice bins / caddies not covered / protected

Ice scoops at bar / CBS are chipped, cracked, broken or handle chipped, cracked or broken

Ice Scoop is dirty

Bar / CBS ice bins in poor repair

Ice Scoop storage container is dirty

BoH ice machine has mould / slime build up

BoH ice machine lid is left open

BoH ice scoop is not stored in designated storage container between use / container dirty / no lid / not labeled ice scoop only

BoH ice scoops / bucket are are chipped / handle broken / dirty

BoH ice bucket is used for something other than ice / bucket dirty / stored under air vent / not stored protected

BoH ice scoop stored in ice

BoH ice bucket not labeled "ice only"

BoH ice scoop is dirty

Ice scoops at bar / CBS are not stored in designated storage container between use / stored in ice

After toilet and before resuming food handling duties

After wiping hands on apron

After handling trash

After coughing / sneezing into hands

After touching face / hair / skin

Not using soap

After eating or drinking

After breaks

After handling dirty dishes or equipment

After blowing nose

After cleaning tasks

Before starting shift

Before putting food service gloves on Wash hand basin not being used

Partners not performing 10 second scrub as part of hand washing process

Used apron to dry hands

Hand washing taking place in FoH dump sink in bar (and designated sink present)

Dumping or pitcher / urn rinsing taking place in designated hand sink

Access to hand sink obstructed

Smallwares / Products / For Here Serveware stored in or on hand sink

Soap and / or paper towel dispenser is empty and hand sink

Approved soap / towel dispenser is not working / not present / damaged

Hand washing signs not present at hand sink

Apron / clothes with more than one shifts accumulation of spills / splashes / dirt

Long hair beyond shoulder length not tied back

Partners hands are not cleanable

Partners wearing non approved jewellery

Partners with unapproved piercings

Partner has artificial nails / nail polish

Working while experiencing acute vomiting, diarrhoea or jaundice

Working with severe chest congestion / runny nose

Working with fever or chills

Working with exposed infected lesion on hand / wrist / arm / neck / face

Working with exposed bandage / plaster on hand / wrist not covered by single use gloves

Stored at store while partner not scheduled to work

Stored with dry goods, clean smallwares and / or clean bar towels on shelving

Shoes are allowed overnight but are stored to the floor rather than to the shoe rack or lockers

Partners are not diluting sanitiser as per manufacturers specifications / direction and labeled for 7 days use (premixed is acceptable)

Left on counter, on / in sink, on shelving, on espresso machine

In use for more than 2 hours, timer not used

Correct bar towels used for product, used for other tasks

Bar towels stored with chemicals

Approved scouring pad/ brushes are damaged / poor condition / cut up

Using soft sponge/ steel wool pad

Cleaning cloths not disposed of after use

Cleaning cloths used for tasks other than cleaning, used to clean tables or work surfaces

Using Magic Sponge to clean cups

out of calibration/ not in use when needed

out of calibration/ not in use when needed

Not present in the store / need new battery

Not calibrated / broken

Less than 2 thermometers in store

Milk left on counter unattended above 8 C

Open soy milk observed outside refrigeration between uses

Butter stored at room temperature

Opened PHF juices / sauce concentrates stored at room temp (mango / raspberry etc...)

Potentially hazardous samples unattended at room temperature

Potentially hazardous sandwiches / salads / panini / wraps stores at room temperature

Product in food station fridge, walk in fridge / fridge food display case, CBS fridge , bar fridge, storage fridges above 8 C

Food station fridge, walk-in walk in fridge / fridge food display case, CBS fridge , bar fridge, storage fridges above 8 C

No thermometer found or is broken food station fridge, walk-in walk in fridge / fridge food display case, CBS fridge , bar fridge, storage fridges

Milk carafe above 8 C

Product is stored over front vents in display cases

Air flow inside reach-in units is obstructed

Items on top of BoH fridge / fridge blocking vents (<6" / 15cm clearance)

Unapproved air freshener / bleach / drain cleaner / pesticide or other unapproved products found

Scented hand lotion / unapproved hand soap

Hand soap in caramel / syrup bottle

On dishwasher or food preparation counters

Chemicals stored on or above clean drain board

chemicals not covered / sealed

Chemical in unlabelled spray bottle / container

Partner work books are not available / not completed

Training matrix not available / up to date

Store manager / Person in Charge has no knowledge of HACCP, food complaint / food poisoning procedures, EHO procedure, allergen / food intolerance customer enquiry procedure - ref food safety manual

Food safety knowledge inadequate

No smoking signage missing / not posted at all customer entrances (leading outdoors)

Current food safety policy or personal hygiene policy not being displayed

Most recent EHO inspection report unavailable, actions not completed, not signed by store manager

Most recent pest report is not available, older than required frequency

Action not taken in line with requirements of pest control report

Pest control report does not show actions

Duty roster notebook pest control checks not being carried out daily

Actions not being noted or taken for pest control issues in the Duty Roster Notebook

No pest control contract in place

PIC could not locate personal hygiene policy (review section 5 of Food Safety manual)

Personal Hygiene Policy in not current

Food safety manual not in store

HACCP section of manual not personalised or signed

Temperature probes not calibrated monthly and recorded and action taken as required

Duty Roster Notebook not completed and signed by store manager

Last QASA audit not available. Action plan not completed and signed off

The store not competing one QASA audit per Quarter

The cleaning schedule is not being complete in full

Temperature log not completed at all, some days missing, gaps on some days, not to standard

Corrective action not noted or take

Delivery temperature slips not attached to duty roster

Delivery Temps not completed

Water checks not being completed

Milk Thermometer calibration not being competed

Used for permanent storage of food or single use items

Dirty dish storage has potential to contaminate clean dishes

Equipment sink not labeled equipment sink wash only, label damaged

Sink not properly used in case of dishwasher break down

Correct dishwashing procedure not being followed

PIC not aware of correct dishwashing procedure

Dishwasher detergent and rinse aid is not used with each load of dishes

Auto feed container of detergent or rinse aid is empty

Non-auto feed - ensure chemicals are in machine chemical reservoir

Spray arms are not clean / dishwasher is not clean

Tubes improperly used / stored / incorrect chemical connected (if applicable)

Filter contains debris

Dish compartment sink has no warm water (minimum 50 C hot tap)

Hand sink has no warm water (minimum 50 C hot tap or 45 C hat and cold mixer tap)

Bin(s) over flowing

Bags of trash stored on floor in back room in non designated area

Lid closed on back room wheeled rubbish bin (if applicable)

Floors (general area) dirty / dark encrusted build up / crumbs / trash / debris /evident

Floors under / between shelving / equipment / cabinet legs dirty / dark encrusted build up / crumbs / trash / debris evident

Floor / wall junctures / baseboards / edges have debris evident / dark encrusted build up

Items stored on the floor to prevent adequate cleaning

Walls dirty

Ceiling / Vents dirty <6 feet

Lighting clean free from dust / Lights Out / Missing

Water filtration system dusty

Lockers dirty

Office furniture dirty

Debris build up to partner area

BoH fridge / gaskets / fridge shelves / fan guards dirty

BoH fridge interior and exterior dirty

Lights out in BoH fridge, light not shielded

Ice machine exterior dirty

Wet floor sign / dustpan and brush / vacuum / brooms / deck scrub / mop bucket dirty, mop dirty, mop stored in dirty water

Mop sink area dirty

Other cleaning material dirty

Hand sinks dirty

Dishwasher dirty

Equipment sink (including sprayer /taps / handles) dirty

Dry storage shelving dirty

Shelving above dish sink dirty

Ladder / access equipment dirty

Floors / walls / wall junctures / baseboards / floor edges / ceiling vents (<6ft) Lighting (<6ft)/ Door dirty / dark encrusted build up

Lights out / Missing

Hand sink / toilet / mirror / doors / hand rails / baby changing unit dirty or odour present

Toilet tissue unavailable / not loaded into dispenser

Bin damaged

Floors dirty / dark encrusted build up / trash / debris

Door mat dirty

Thresholds dirty

Walls / windows (internal) / ledges dirty

Ceiling / ducting / vents / lighting dirty

Lights missing or out

Excessive spills / refuse present

Build up under napkin holders / under sweetener dispenser / in refuse cabinet / under refuse ring / under work top / in cupboards

Sugar packet fixture not movable / build up underneath

Condiment / stir stick containers dirty

Damaged napkin holder

Chairs / tables dirty

Floor fixtures / retail shelving dirty / dusty

Debris evident to soft furnishings

Dust build up to baskets

Refuse bin damaged

Doors dirty

Doors left open with no air curtain operating

Excessive rubbish on ground

Pavement / patio has recent spills (Starbucks designated area only)

Planters / Outdoor fixtures dirty

Rubbish bins overflowing

Furniture dirty / in poor repair

Umbrellas dirty / in poor repair

Floors / wall junctures / baseboards / floor edges (general area) dirty / dark encrusted build up

Floors under refrigerators / cabinets / between shelving / cabinet legs dirty / dark encrusted build up

Floors / floors under equipment have excessive crumbs / rubbish debris

Walls dirty (including syrup area & behind oven and grills)

Lighting / vents / ceiling dirty / dusty

Lights out / Missing

Signage Missing

Bar fridge dirty (including gaskets, shelves & fan guards) - interior and exterior

Espresso Machine dirty

Brewed coffee machine dirty

Coffee Grinder / Scales dirty

CBS fridge dirty (including gaskets, shelves & fan guards) - interior and exterior

Blenders and blender housing dirty

Food station fridges dirty (including gaskets, shelves & fan guards) - interior and exterior

Turbo Chef / Grills dirty

Other fridges dirty (including gaskets, shelves & fan guards) - interior and exterior

Inside of pastry cases dirty

Outside of pastry cases dirty

rear external grill (condenser coils) dusty

Cabinets / drawers / cubbies dirty

Sinks / taps / spray arms / handles dirty

Shelving dirty / dusty

Equipment sink dirty (if front of house)

Menu boards dirty

Countertops dirty

Countertops under equipment dirty

Peeling stickers / adhesive residue on counters