1. Contract Administration
1. The Contractor is actively investigating expanding the Recycling Program to capture all possible recyclables to reduce waste going to landfill
2. All Recycling Program methodologies have been approved by the Contract Manager
3. Monthly / additional waste figure reports provided
4. The Contractor is assisting with the delivery of stallholder / tenant waste management education programs
5. A list of cleaning products, their composition and Material Safety Data Sheets are provided for each product on Site
6. Consumables such as paper hand towels, toilet paper etc. are made from recycled materials
7. Any applicable noise legislation, including council by-laws and the Market’s Noise Management Plan is complied with
8. Staff rosters provided on a quarterly basis
9. Different uniforms are worn by personnel, which designates them as toilet cleaners or Food Court and Outdoor Café cleaners. Staff are fitted with clean uniforms in good repair
10. Complaints are responded to within 48 hours of Contract Manager’s request
11. Copies of training manuals, policy and procedure manuals and OH&S policy provided. Training records provided on a quarterly basis
12. All vehicles and equipment are well maintained and kept in good and serviceable working order. All vehicles are registered and roadworthy. Vehicles and equipment not stored on Site
13. Daily Reports provided
14. Monthly Report provided
15. Additional information requested provided in a timely manner
2. Fruit & Vegetable Stalls - A, B, H & I Sheds
16. Adequate number of clean, dry bins (lined where required) set out by 5am
17. Aisles, walkways footpaths free of litter, refuse and dangerous or offensive matter
18. Service lanes clear by commencement of trade
19. Fixed bins clean, freshly lined and not more than 3/4 full
20. Other bins spot clean and not more than 3/4 full
21. All furniture, notice boards and ground level signage clean, free of graffiti and unauthorised advertising material
22. Aisles, walkways and footpaths free of litter, refuse, dangerous or offensive matter
23. Service lanes and adjacent areas free of waste. Service lanes cleared at intervals of not greater than 30 minutes. Water not used
24. Service lanes mechanically swept at least 3 times at 2-3 hourly intervals. First run started no later than 8.00am or as directed
25. All refuse, cardboard, food organic waste, timber pallets, polystyrene and plastics removed and recycled
26. Drain grates and surrounds clear of waste and any other matter
27. All hard rubbish removed and recycled
28. Aisles, walkways free of litter, refuse and other extraneous matter
29. Service lanes and crossovers clear
30. Footpaths, kerbs and channels of surrounding roadways clear of refuse, food organic waste, cardboard, polystyrene and loose plastic
31. All cardboard, food organic waste, timber pallets, polystyrene and plastics collected during post trade clean recycled
32. Fixed bin housings and inserts empty, clean, sanitised, dry and freshly lined. Stainless steel surfaces clean, streak free
33. Other bins empty, clean, sanitised, dry (lined where required) and stored in designated areas. No unsightly or damaged bins
34. Stalls pressure washed/hosed clean, no refuse, litter, cardboard, food organic waste, polystyrene, plastics or other extraneous matter
36. All paper, cardboard, food organic waste, timber pallets, polystyrene, plastics and other recyclable items collected during final clean recycled
35. Aisles, walkways, footpaths and service lanes pressure washed/hosed clean, no refuse, litter, cardboard, food organic waste, polystyrene, plastic or other extraneous matter
37. Drain grates clear of all matter, litter trap baskets empty and clean. Drainage pits pressure washed clean
38. Furniture, notice boards, directories and ground level signage clean, streak free
39. Bollards clean and bollard sockets clear of all matter
40. All hard rubbish removed and recycled
41. No weeds
42. Bins empty, clean, sanitised, dry lined where required and returned to designated areas. No unsightly or damaged bins
43. Asphalt surfaces of stalls (including areas under stall structures) aisles, walkways and service lanes swept, pressure washed/hosed clean, no refuse, litter, cardboard, food organic waste, polystyrene, plastics or other extraneous matter
44. All cardboard, food organic waste, timber, polystyrene, plastics and other recyclable items collected on non-trading days recycled
45. Drain grates clear of all matter and litter trap baskets empty and clean. Drainage pits pressure washed clean
46. All hard rubbish removed and recycled
47. No Weeds
48. No splashing of or damage to buildings, fixtures and produce
49. No unwound fire hoses, defects reported
50. Damages to infrastructure, drains (including any missing litter trap baskets) reported
51. No dumped item on Site
52. On Market trading days, final clean not commenced before 2 hours of the end of trade and completed within the designated time frame
53. On non-trading days final clean not commenced before 2pm and completed by the designated time
54. Stalls cleared as directed
55. Methodology environmentally correct
3. General Merchandise Stalls (C-M Sheds)
56. Adequate number of clean, dry and lined bins set out by 7.00am
57. Aisles, walkways, footpaths and service lanes free of all spillages, litter, refuse and dangerous or offensive matter. Service lanes clear by commencement of trade
58. 72 litre plastic bags provided and distributed to Stallholders by 9.00am
59. Aisles, walkways, footpaths and service lanes free of all liquid spillages, litter, refuse and any dangerous or offensive matter
60. Fixed bins clean, freshly lined and not more than ¾ full
61. Other bins clean, freshly lined and not more than ¾ full
62. All furniture, notice boards, vending machines, directories and ground level signage clean, streak free, no graffiti and unauthorised advertising material
63. All wastes and hard rubbish removed and recycled
64. Aisles, walkways and footpaths free of litter, refuse and any extraneous matter
66. All cardboard, polystyrene and plastics collected from the area during post trade clean recycled
65. Footpaths, kerbs, channels and surrounding roadways free of refuse, cardboard, paper, polystyrene or plastics
67. Asphalt surface of stalls, aisles, walkways and service lanes cleared of refuse, litter, cardboard, plastics or extraneous matter. Asphalt surfaces swept, pressure washed or hosed clean where necessary
68. All cardboard, plastics and other recyclables collected during final clean recycled
69. Fixed bin housings and inserts empty, clean, sanitised, dry and freshly lined. Stainless steel clean, streak free
70. Other bins empty, clean, sanitised, dry, freshly lined, stored in designated areas. No unsightly or damaged bins
72. Furniture, notice boards, vending machines, directories and ground level signage clean, streak free
71. Drain grates clear, litter trap baskets empty and clean, surround clear of any other matter
73. Bollards clean, bollard sockets clear of all matter
75. No weeds
74. All hard rubbish removed and recycled
76. Drain grates clear of all matter, litter trap baskets empty and clean. Drainage pits pressure washed clean. Weekly
78. F Shed building external surfaces, shed columns and their bases clean. Monthly
77. Asphalt surfaces washed clean. No pooled water. Monthly
79. No unwound fire hoses, defects reported
80. Damages to infrastructure, drains (including any missing litter traps baskets) reported
82. On Market trading days final clean not commenced before 2 hours of the end of trade and completed with the designated time
81. No dumped item on Site
83. Stalls cleared as directed
84. Methodology environmentally correct
4. Car Park
85. Adequate number of clean, lined bins set out by 6.00am
86. Car park free of litter, refuse, hard rubbish, dangerous or offensive matter
87. Car park free of litter, refuse, dangerous or offensive matter
88. All hard rubbish removed and recycled, including area adjacent to the Franklin Street Stores
89. All notice boards, directories and ground level signage clean, streak free. No graffiti or unauthorised advertising material
90. Fixed bins clean, freshly lined and not more than ¾ full
91. Other bins clean, freshly lined and not more than ¾ full
92. Auto pay booth and machines clean, no litter, graffiti or unauthorised advertising material
93. Car park clean, safe and litter contained on Site
94. Car park free of litter, refuse and any dangerous or offensive matter, including around fence lines, exit booths and ticket dispensers
95. All hard and dumped rubbish removed and recycled, including area adjacent to the Franklin Street Stores
96. Notice boards, directories, level signage clean, streak free
97. Fixed bin housings and inserts empty, clean, sanitised, dry and freshly lined. Stainless steel clean, streak free
98. Other bins empty, clean, sanitised, dry, lined and stored in designated areas. No unsightly or damaged bins
99. Bollards clean, bollard sockets clear of all matter
100. Car park swept, asphalt surfaces clean, no weeds
101. Drain grates and surrounds clear of all matter
102. No graffiti or unauthorised advertising material
103. Auto pay booth clean, free of litter, no graffiti. Auto-pay machines clean
104. Market trading day standards maintained
105. Drain grates clear of all matter and litter trap baskets empty and clean. Drainage pits pressure washed clean. Weekly
107. Exterior of electrical switch building spot clean. Monthly
106. Ticket dispensers and booms clean, streak free. Monthly
108. Damages to infrastructure, drains (including any missing litter trap baskets) reported
110. Trucks and equipment not cleaned in car park
109. No unauthorised vehicles parked in car park
111. Methodology environmentally correct
5. Surrounding Streets
112. Adequate number of clean dry and lined bins set out by 6.00am
113. Footpaths free of litter, refuse, hard rubbish and any dangerous or offensive matter
114. Kerbs, channels and roadways clear of litter, refuse or any other matter
115. Footpaths free of all liquid spillages, litter, refuse and any dangerous or offensive matter
116. Fixed bins (including smokers’ butt out bins) clean, freshly lined and not more than ¾ full
117. All other bins clean, freshly lined and not more than ¾ full
118. Shop frontages spot cleaned, streak free
119. All furniture, artworks and monuments, notice boards and ground level signage clean, streak free. No graffiti or unauthorised advertising material
120. Kerbs including channels and roadways clear. Drain grates and their surrounds clear
122. Planter boxes clear
121. Drinking fountains clean and sanitised
123. Footpaths free of litter, refuse and any dangerous or offensive matter
125. All cardboard, polystyrene and plastics collected during post trade clean recycled
124. Kerbs, channels and roadways free of refuse, produce, cardboard, polystyrene or plastic
126. Surrounding streets clear of litter, refuse, produce and extraneous matter. Roadways including gutters mechanically swept, vacuumed clean. No hosing
127. All cardboard, polystyrene, plastics and other recyclables collected during final clean recycled
128. Footpaths and other areas pressure washed clean
129. Storm water pit grates clear of all matter
130. Fixed bin housings and inserts empty, clean, sanitised, dry and freshly lined. Stainless steel clean, streak free
131. All other bins empty, clean, sanitised, dry freshly lined and stored in designated areas. No unsightly or damaged bins
132. Furniture, notice boards, directories and ground level signage and glazed café screens clean, streak free
133. Planter boxes clear
134. Bollards clean and bollard sockets clear of all matter
135. Shop frontages spot cleaned
136. No graffiti and unauthorised advertising material
137. All hard rubbish removed and recycled
138. No weeds
139. Market trading day standards maintained
140. Footpaths, kerbs and channels free of weeds, dirt, stains or other matter. Degreased. Monthly
142. On Market trading days final clean not commence before 2 hours of the end of trade and completed within the designated time
141. Damages to infrastructure reported
144. Methodology environmentally correct
143. On non-trading days final clean commenced after 2pm and completed within the designated time
6. Queen Street
145. An adequate number of clean, dry and lined bins set out by 6.00am
146. Footpaths free of litter, refuse, hard rubbish and dangerous or offensive matter
147. All areas including roadway, kerbs, channels and laneway entrances clear of refuse, hard rubbish and any dangerous or offensive matter
148. Footpaths free of liquid spillage, litter, refuse and any dangerous or offensive matter
149. All paper, cardboard, food organic waste, timber, polystyrene and plastics, removed and recycled
150. All hard rubbish removed and recycled
151. Fixed bins (including smokers’ butt out bins) clean, freshly lined and not more than ¾ full
152. All other bins clean, freshly lined and not more than ¾ full
153. Artwork, monuments, amusement machines, planter boxes, street furniture, including café screens, directory boards and signage, clean, streak free. No graffiti or unauthorised advertising material
154. Roadway, kerbs, channels, laneway entrances clear. Drain grates and their surrounds clear
155. Footpaths and laneway entrances clear of litter, refuse and any dangerous or offensive matter
157. All cardboard, polystyrene and plastics collected during post trade clean recycled
156. Roadway, kerbs, and channels clear of litter, refuse, cardboard, polystyrene or plastic
158. Queen Street clear of litter, refuse, produce and extraneous matter. Roadways including gutters mechanically swept, vacuumed, pressure washed clean. No hosing
159. Footpaths and other areas pressure washed clean
160. Drain grates clear of all matter and litter trap baskets empty and clean. Drainage pits pressure washed clean
161. Fixed bin housings and inserts empty, clean, sanitised freshly lined. Stainless steel surfaces clean, streak free
162. Other bins empty, clean, sanitised, dry freshly lined and stored in designated areas. No unsightly or damaged bins
163. Artwork, monuments, amusement machines, planter boxes, street furniture, including café screens, directory boards and signage clean, streak free
164. Plantations and planter boxes clear of litter, cigarette butts and extraneous matter
165. Bollards clean, bollard sockets clear of all matter
166. All hard rubbish removed and recycled
167. No graffiti and unauthorised advertising material
168. All cardboard, polystyrene and plastics removed during final clean recycled
169. No weeds
170. Market trading day standards maintained
171. Footpaths, roadway, kerbs, channels clean, free of weeds, dirt, stains or other matter. Degreased. Weekly
172. Drain grates clean, drains and pits pressure washed clean, grates in place. Weekly
173. Designated number of tables and chairs set up by 8.00am on Sundays and packed down and stored within 1 hour of close or trade
174. Damages to infrastructure, drains (including any missing litter trap baskets) reported
175. No unauthorised cleaning vehicles parked in Queen Street
176. Trucks and equipment not cleaned in Queen Street
177. On Market trading days, final clean not commenced before 2 hours of the end of trade and completed within the designated time
179. Methodology environmentally correct
178. On non-trading days final clean commenced after 2pm and completed within the designated time
On non-trading days final clean commenced after 2pm and completed within the designated time
7. Food Court
182. Tables and chairs clean (high chairs sanitised), dry after each use. Table and chairs repositioned, neat and tidy. Includes the tables and chairs in Queen Street and Victoria Street
183. Used crockery/cutlery returned to food vendors in a timely manner
184. Floor clean, dry, slip free. No spillages, sanitised where necessary. Hazard signs displayed
185. No litter, refuse and any dangerous or offensive matter
186. Clearance stations clean, sanitised, streak free, dry and tidy
187. Bins clean, sanitised, odour free, freshly lined and not more than ¾ full
188. Garden fixtures free of crockery and litter
189. Cleaners’ room clean, sanitised and tidy
190. Wastes recycled
191. Drain grates clean, free of refuse and litter, dry
180. Area clean, presentable and safe
181. Tables and chairs set up by 7am
192. Area safe
193. Traders’ equipment stored and returned as required
194. Tables and chairs clean, streak free, dry. Food Court tables and chairs in place. Outdoors chairs counted and stored. Discrepancies reported
195. Floors clean, sanitised and dry
196. Walls and brick facade clean
197. Glazing clean, streak free
198. Bins and inner waste baskets empty, clean, dry, sanitised, odour free and freshly lined
199. Clearance stations clean, dry, sanitised, streak free, odour free and freshly lined
200. Waste recycled
201. All surfaces (including underside of tables and chairs) free of gum, food waste and graffiti
202. Cleaners’ room clean, sanitised, free of odour and extraneous matter
204. Outdoor café screens clean, steak free
203. Drains, drainage pits, grates and baskets clean, free of refuse and litter
205. Outdoor café umbrellas clean. Monthly
206. Food Court cleaning personnel in full uniform, clean, neat and tidy in appearance
207. Food Court staffing levels as scheduled
208. Food Court cleaning personnel provided with a two-way radio at all times
210. On Market trading days final clean not commenced before 1 hour after end of Food Court trading and completed within the designated time
209. No defective equipment in service. Defects reported
8. Meat Hall
211. Public aisles clear, fat and bone recycled
212. No bins in area by 6.00am
213. Floors spot cleaned, sanitised and dry
214. Floors clean, sanitised, dry and slip free. Hazard signs display
215. All internal and external surfaces of the building, including glazed surfaces clean, streak free, sanitised where required
216. Drain grates clear and free from offensive matter
217. Area free of litter, refuse, dangerous or offensive matter
218. No refuse bins, crates or extraneous items in the public aisles
219. Refuse bins provided as required
220. Smokers’ butt out bins clean, polished, streak free, no more than ¾ full. No fires
221. Breakages and defects reported
222. Signs set up at strategic points at close of trade
224. Area safe
223. Adequate number of suitable, clean, dry bins available
225. No refuse, hard rubbish and extraneous items. Wastes recycled as required
226. Bins empty, clean, sanitised, dry and stored in designated areas. No unsightly or damaged bins
227. Fat and bone, poultry wastes and fish offal removed and stored for recycling
228. Tiled walls clean, sanitised and dried
229. Shop fronts, including roller shutters, doors and other surfaces clean, sanitised, dry, streak free
230. Pits, silt traps/baskets and drain covers clean and sanitised. No wastes hosed directly down drains when baskets have been removed. Drain covers returned to their correct storage positions
231. Floor cleaned, sanitised, deodorised, dry and slip free
232. No graffiti and unauthorised advertising material
233. Entrance doors, ground floor windows and glass screens clean, streak free
234. No litter or liquid discharged from the building on Elizabeth or Queen Streets
234. No litter or liquid discharged from the building on Elizabeth or Queen Streets
235. No litter on or around the building facades
236. Exterior of the building cleaned
237. Smokers ‘Butt Out’ bins empty, clean, polished and no more than ¾ full. No fires
239. Drain blockages and any damages to infrastructure reported
238. Fire hose cabinets’ clean, streak free
240. Market trading day standards maintained
242. Slip tests carried out per Australian Standards, results provided
243. Hazards and defects to building fabric reported
241. Cleaning procedure for Meat Hall provided, meeting requirements of the specifications and a Food Premises. Any changes approved by Contract Manager
244. No bins, crates, tubs or other items in public aisles during trade and after final clean
245. Dedicated Meat Hall cleaner on Site during trading hours. No litter or spillage in Meat Hall common areas or Elizabeth and Queen Street frontages. Area safe
246. On Market trading days final clean not commenced before 1 hour of the end of trade and completed within the designated time
247. On non - trading days, final clean not commenced before 2pm and completed within the designated time
9. Food Halls
248. Areas clean, presentable and safe, free of extraneous items
249. An adequate number of suitable, clean, sanitised, deodorised bins with lids provided in designated areas
251. Low level contaminated recyclables sorted and separated for recycling
250. Fat and bone, poultry wastes, fish offal and any other recyclables stored separately for recycling
252. Floor clean, sanitised, deodorised, dry, slip free
253. Internal surfaces clean and sanitised
254. Drain grates clear and free of offensive odours
255. Area free of litter, refuse and any dangerous or offensive matter
257. All hard rubbish removed and recycled
256. No bins in area
258. Floor clean, sanitised, deodorised, dry, slip free
259. Internal surfaces clean and sanitised, streak free
260. Sinks and splash backs clean. Sink waste outlets clear
261. Floor waste grates clear, baskets empty and clean
263. All hard rubbish removed and recycled
262. No bins in the area
264. Floors clean, sanitised, deodorised, dried, slip free and cleaned at least 3 times each trading day at intervals of not more than 2 hours. No liquid discharges into lane
265. Floor waste grates clear, baskets clean, empty and cleaned at least 3 times each trading day at intervals of no more than 2 hours
267. All bins clean, sanitised, free of offensive odours. Bins (except fish offal bins) not more than ¾ full. Fish offal bins not filled past markers and emptied as scheduled
268. All hard rubbish removed and recycled
266. All internal surfaces including doors clean and sanitised
270. Asphalt paving clean, sanitised, deodorised, dry and slip free
271. External walls of adjacent buildings clean and sanitised
272. All bins empty, clean, sanitised odour free and not more than ¾ full
274. Low level contaminated recyclables sorted and separated for recycling
273. Fat and bone, poultry wastes, fish offal, cardboard, polystyrene, plastics, food containers and any other recyclables stored separately for recycling
275. Areas safe, free of extraneous items
276. An adequate number of suitable, empty, clean, sanitised, deodorised bins or other receptacles provided in designated areas
277. Fat and bone, fish offal, poultry waste, cardboard, polystyrene, plastics, food containers and any other recyclables stored separately for recycling
279. No refuse or bins in the meat loading bay
278. Low level contaminated recyclables sorted and separated for recycling
287. Floor clean, sanitised, deodorised, dry, slip free
288. All internal surfaces including fittings, fixtures, walls and doors clean, sanitised, dry, streak free
289. Sinks and splash backs clean, streak free. Sink waste outlets clear
290. Pits and silt trap baskets emptied, clean and sanitised. No wastes washed directly into drains when baskets have been removed
291. Drain covers/grates clean and sanitised
292. No bins in the area
293. All hard rubbish removed and recycled
294. Floor clean, sanitised, deodorised, dry, slip free
295. All internal surfaces including walls, ceiling and doors clean, sanitised, dry, streak free
296. Pits and silt trap baskets emptied, clean and sanitised. No wastes washed directly into drains when baskets have been removed
297. Drain covers/grates clean and sanitised
298. All bins empty, clean, sanitised, deodorised and dry. Fish offal bins clean, sanitised and deodorised when emptied as scheduled
280. Floor clean, sanitised, deodorised, dry, slip free
281. Internal surface including columns, walls and doors clean, sanitised, dry, streak free
282. Pits and silt trap baskets emptied, clean and sanitised. No wastes washed directly into drains when baskets have been removed
283. Drain cover and grates clean and sanitised
284. No bins in the area
285. All hard rubbish removed and recycled
286. Adjacent storage areas clean, sanitised and tidy
299. Asphalt paving clean, sanitised, deodorised, dry and slip free
300. External walls of adjacent buildings clean and sanitised
301. Fat and bone, fish offal, poultry waste, cardboard, polystyrene, plastics, food containers and any other recyclables recycled
302. Low level contaminated recyclables sorted and recycled
304. All bins and other receptacles empty, clean, sanitised, deodorised and dry
305. Bins and other receptacles orderly stored
303. All hard rubbish removed and recycled
306. Market trading day standards maintained
307. Dedicated cleaner provided to the Service Areas-Food Halls during Market trading hours
309. On non-trading days, final clean not commenced before 2pm and completed within the designated time
308. On Market trading days final clean not commenced before 1 hour of the close of trade and completed within designated time
10. Dairy Produce Section
310. Area clean, presentable and safe
311. Floors clean, dry and slip free. No Spillages. Sanitised where required. Hazard signs displayed when necessary
312. Area free of litter, refuse, extraneous items and any dangerous or offensive matter
313. No gum
315. All internal surfaces (except shop windows and display counters) clean, streak free
316. Breakages and defects reported
314. No graffiti or unauthorised advertising material
317. Area safe
318. No refuse, litter, refuse, extraneous item and any dangerous or offensive matter
319. No gum
320. Floor clean, sanitised, dry and streak free
321. No graffiti or unauthorised advertising material
322. Tiles clean and streak free
323. Marble and other washable surfaces clean
324. Glazing clean, streak free
325. Dairy Hall façade, doors/doorways and external walls clean
326. Pits, baskets and drain covers clean and sanitised, No wastes hosed directly into drains when baskets have been removed
327. Dairy Hall cleaning personnel in full uniform, clean, neat and tidy in appearance
328. Hazards and defects to building fabric reported