QVM Cleaning Audit KPI Assessment Report

• Document No.

• Audit Title

• Conducted on

  Date

• Prepared by:

  Richard Shortt

• Conducted by

• Personnel

• Weather & Environment

Pre-Trade:

• 1. The Contractor is actively investigating expanding the Recycling Program to capture all possible recyclables to reduce waste going to landfill

  Excellent (5)

  Good (4)

  Satisfactory (3.75)

  Unsatisfactory (2)

  Poor (1)

• Comments:

• Photos:

  Media

• Date Rectified:

  Date

• 2. All Recycling Program methodologies have been approved by the Contract Manager

  Excellent (5)

  Good (4)

  Satisfactory (3.75)

  Unsatisfactory (2)

  Poor (1)

• Comments:

• Photos:

  Media

• Date Rectified:

  Date

• 3. Monthly / additional waste figure reports provided

  Excellent (5)

  Good (4)

  Satisfactory (3.75)

  Unsatisfactory (2)

  Poor (1)

• Comments:

• Photos:

  Media

• Date Rectified:

  Date

• 4. The Contractor is assisting with the delivery of stallholder / tenant waste management education programs

  Excellent (5)

  Good (4)

  Satisfactory (3.75)

  Unsatisfactory (2)

  Poor (1)

• Comments:

• Photos:

  Media

• Date Rectified:

  Date

• 5. A list of cleaning products, their composition and Material Safety Data Sheets are provided for each product on Site

  Excellent (5)

  Good (4)

  Satisfactory (3.75)

  Unsatisfactory (2)

  Poor (1)

• Comments:

• Photos:

  Media

• Date Rectified:

  Date

• 6. Consumables such as paper hand towels, toilet paper etc. are made from recycled materials

  Excellent (5)

  Good (4)

  Satisfactory (3.75)

  Unsatisfactory (2)

  Poor (1)

• Comments:

• Photos:

  Media

• Date Rectified:

  Date

• 7. Any applicable noise legislation, including council by-laws and the Market’s Noise Management Plan is complied with

  Excellent (5)

  Good (4)

  Satisfactory (3.75)

  Unsatisfactory (2)

  Poor (1)

• Comments:

• Photos:

  Media

• Date Rectified:

  Date

• 8. Staff rosters provided on a quarterly basis

  Excellent (5)

  Good (4)

  Satisfactory (3.75)

  Unsatisfactory (2)

  Poor (1)

• Comments:

• Photos:

  Media

• Date Rectified:

  Date

• 9. Different uniforms are worn by personnel, which designates them as toilet cleaners or Food Court and Outdoor Café cleaners. Staff are fitted with clean uniforms in good repair

  Excellent (5)

  Good (4)

  Satisfactory (3.75)

  Unsatisfactory (2)

  Poor (1)

• Comments:

• Photos:

  Media

• Date Rectified:

  Date

• 10. Complaints are responded to within 48 hours of Contract Manager’s request

  Excellent (5)

  Good (4)

  Satisfactory (3.75)

  Unsatisfactory (2)

  Poor (1)

• Comments:

• Photos:

  Media

• Date Rectified:

  Date

• 11. Copies of training manuals, policy and procedure manuals and OH&S policy provided. Training records provided on a quarterly basis

  Excellent (5)

  Good (4)

  Satisfactory (3.75)

  Unsatisfactory (2)

  Poor (1)

• Comments:

• Photos:

  Media

• Date Rectified:

  Date

• 12. All vehicles and equipment are well maintained and kept in good and serviceable working order. All vehicles are registered and roadworthy. Vehicles and equipment not stored on Site

  Excellent (5)

  Good (4)

  Satisfactory (3.75)

  Unsatisfactory (2)

  Poor (1)

• Comments:

• Photos:

  Media

• Date Rectified:

  Date

• 13. Daily Reports provided

  Excellent (5)

  Good (4)

  Satisfactory (3.75)

  Unsatisfactory (2)

  Poor (1)

• Comments:

• Photos:

  Media

• Date Rectified:

  Date

• 14. Monthly Report provided

  Excellent (5)

  Good (4)

  Satisfactory (3.75)

  Unsatisfactory (2)

  Poor (1)

• Comments:

• Photos:

  Media

• Date Rectified:

  Date

• 15. Additional information requested provided in a timely manner

  Excellent (5)

  Good (4)

  Satisfactory (3.75)

  Unsatisfactory (2)

  Poor (1)

• Comments:

• Photos:

  Media

• Date Rectified:

  Date

• Signed: Contractor

  Sign

• Signed: Contract Manager

  Sign

Pre-Trade:

• 16. Adequate number of clean, dry bins (lined where required) set out by 5am

  Excellent (5)

  Good (4)

  Satisfactory (3.75)

  Unsatisfactory (2)

  Poor (1)

• Comments:

• Photos:

  Media

• Date Rectified:

  Date

• 17. Aisles, walkways footpaths free of litter, refuse and dangerous or offensive matter

  Excellent (5)

  Good (4)

  Satisfactory (3.75)

  Unsatisfactory (2)

  Poor (1)

• Comments:

• Photos:

  Media

• Date Rectified:

  Date

• 18. Service lanes clear by commencement of trade

  Excellent (5)

  Good (4)

  Satisfactory (3.75)

  Unsatisfactory (2)

  Poor (1)

• Comments:

• Photos:

  Media

• Date Rectified:

  Date

During Trade:

• 19. Fixed bins clean, freshly lined and not more than 3/4 full

  Excellent (5)

  Good (4)

  Satisfactory (3.75)

  Unsatisfactory (2)

  Poor (1)

• Comments:

• Photos:

  Media

• Date Rectified:

  Date

• 20. Other bins spot clean and not more than 3/4 full

  Excellent (5)

  Good (4)

  Satisfactory (3.75)

  Unsatisfactory (2)

  Poor (1)

• Comments:

• Photos:

  Media

• Date Rectified:

  Date

• 21. All furniture, notice boards and ground level signage clean, free of graffiti and unauthorised advertising material

  Excellent (5)

  Good (4)

  Satisfactory (3.75)

  Unsatisfactory (2)

  Poor (1)

• Comments:

• Photos:

  Media

• Date Rectified:

  Date

• 22. Aisles, walkways and footpaths free of litter, refuse, dangerous or offensive matter

  Excellent (5)

  Good (4)

  Satisfactory (3.75)

  Unsatisfactory (2)

  Poor (1)

• Comments:

• Photos:

  Media

• Date Rectified:

  Date

• 23. Service lanes and adjacent areas free of waste. Service lanes cleared at intervals of not greater than 30 minutes. Water not used

  Excellent (5)

  Good (4)

  Satisfactory (3.75)

  Unsatisfactory (2)

  Poor (1)

• Comments:

• Photos:

  Media

• Date Rectified:

  Date

• 24. Service lanes mechanically swept at least 3 times at 2-3 hourly intervals. First run started no later than 8.00am or as directed

  Excellent (5)

  Good (4)

  Satisfactory (3.75)

  Unsatisfactory (2)

  Poor (1)

• Comments:

• Photos:

  Media

• Date Rectified:

  Date

• 25. All refuse, cardboard, food organic waste, timber pallets, polystyrene and plastics removed and recycled

  Excellent (5)

  Good (4)

  Satisfactory (3.75)

  Unsatisfactory (2)

  Poor (1)

• Comments:

• Photos:

  Media

• Date Rectified:

  Date

• 26. Drain grates and surrounds clear of waste and any other matter

  Excellent (5)

  Good (4)

  Satisfactory (3.75)

  Unsatisfactory (2)

  Poor (1)

• Comments:

• Photos:

  Media

• Date Rectified:

  Date

• 27. All hard rubbish removed and recycled

  Excellent (5)

  Good (4)

  Satisfactory (3.75)

  Unsatisfactory (2)

  Poor (1)

• Comments:

• Photos:

  Media

• Date Rectified:

  Date

Post Trade:

• 28. Aisles, walkways free of litter, refuse and other extraneous matter

  Excellent (5)

  Good (4)

  Satisfactory (3.75)

  Unsatisfactory (2)

  Poor (1)

• Comments:

• Photos:

  Media

• Date Rectified:

  Date

• 29. Service lanes and crossovers clear

  Excellent (5)

  Good (4)

  Satisfactory (3.75)

  Unsatisfactory (2)

  Poor (1)

• Comments:

• Photos:

  Media

• Date Rectified:

  Date

• 30. Footpaths, kerbs and channels of surrounding roadways clear of refuse, food organic waste, cardboard, polystyrene and loose plastic

  Excellent (5)

  Good (4)

  Satisfactory (3.75)

  Unsatisfactory (2)

  Poor (1)

• Comments:

• Photos:

  Media

• Date Rectified:

  Date

• 31. All cardboard, food organic waste, timber pallets, polystyrene and plastics collected during post trade clean recycled

  Excellent (5)

  Good (4)

  Satisfactory (3.75)

  Unsatisfactory (2)

  Poor (1)

• Comments:

• Photos:

  Media

• Date Rectified:

  Date

Final Clean:

• 32. Fixed bin housings and inserts empty, clean, sanitised, dry and freshly lined. Stainless steel surfaces clean, streak free

  Excellent (5)

  Good (4)

  Satisfactory (3.75)

  Unsatisfactory (2)

  Poor (1)

• Comments:

• Photos:

  Media

• Date Rectified:

  Date

• 33. Other bins empty, clean, sanitised, dry (lined where required) and stored in designated areas. No unsightly or damaged bins

  Excellent (5)

  Good (4)

  Satisfactory (3.75)

  Unsatisfactory (2)

  Poor (1)

• Comments:

• Photos:

  Media

• Date Rectified:

  Date

• 34. Stalls pressure washed/hosed clean, no refuse, litter, cardboard, food organic waste, polystyrene, plastics or other extraneous matter

  Excellent (5)

  Good (4)

  Satisfactory (3.75)

  Unsatisfactory (2)

  Poor (1)

• Comments:

• Photos:

  Media

• Date Rectified:

  Date

• 36. All paper, cardboard, food organic waste, timber pallets, polystyrene, plastics and other recyclable items collected during final clean recycled

  Excellent (5)

  Good (4)

  Satisfactory (3.75)

  Unsatisfactory (2)

  Poor (1)

• Comments:

• Photos:

  Media

• Date Rectified:

  Date

• 35. Aisles, walkways, footpaths and service lanes pressure washed/hosed clean, no refuse, litter, cardboard, food organic waste, polystyrene, plastic or other extraneous matter

  Excellent (5)

  Good (4)

  Satisfactory (3.75)

  Unsatisfactory (2)

  Poor (1)

• Comments:

• Photos:

  Media

• Date Rectified:

  Date

• 37. Drain grates clear of all matter, litter trap baskets empty and clean. Drainage pits pressure washed clean

  Excellent (5)

  Good (4)

  Satisfactory (3.75)

  Unsatisfactory (2)

  Poor (1)

• Comments:

• Photos:

  Media

• Date Rectified:

  Date

• 38. Furniture, notice boards, directories and ground level signage clean, streak free

  Excellent (5)

  Good (4)

  Satisfactory (3.75)

  Unsatisfactory (2)

  Poor (1)

• Comments:

• Photos:

  Media

• Date Rectified:

  Date

• 39. Bollards clean and bollard sockets clear of all matter

  Excellent (5)

  Good (4)

  Satisfactory (3.75)

  Unsatisfactory (2)

  Poor (1)

• Comments:

• Photos:

  Media

• Date Rectified:

  Date

• 40. All hard rubbish removed and recycled

  Excellent (5)

  Good (4)

  Satisfactory (3.75)

  Unsatisfactory (2)

  Poor (1)

• Comments:

• Photos:

  Media

• Date Rectified:

  Date

• 41. No weeds

  Excellent (5)

  Good (4)

  Satisfactory (3.75)

  Unsatisfactory (2)

  Poor (1)

• Comments:

• Photos:

  Media

• Date Rectified:

  Date

Non Trading Days:

• 42. Bins empty, clean, sanitised, dry lined where required and returned to designated areas. No unsightly or damaged bins

  Excellent (5)

  Good (4)

  Satisfactory (3.75)

  Unsatisfactory (2)

  Poor (1)

• Comments:

• Photos:

  Media

• Date Rectified:

  Date

• 43. Asphalt surfaces of stalls (including areas under stall structures) aisles, walkways and service lanes swept, pressure washed/hosed clean, no refuse, litter, cardboard, food organic waste, polystyrene, plastics or other extraneous matter

  Excellent (5)

  Good (4)

  Satisfactory (3.75)

  Unsatisfactory (2)

  Poor (1)

• Comments:

• Photos:

  Media

• Date Rectified:

  Date

• 44. All cardboard, food organic waste, timber, polystyrene, plastics and other recyclable items collected on non-trading days recycled

  Excellent (5)

  Good (4)

  Satisfactory (3.75)

  Unsatisfactory (2)

  Poor (1)

• Comments:

• Photos:

  Media

• Date Rectified:

  Date

• 45. Drain grates clear of all matter and litter trap baskets empty and clean. Drainage pits pressure washed clean

  Excellent (5)

  Good (4)

  Satisfactory (3.75)

  Unsatisfactory (2)

  Poor (1)

• Comments:

• Photos:

  Media

• Date Rectified:

  Date

• 46. All hard rubbish removed and recycled

  Excellent (5)

  Good (4)

  Satisfactory (3.75)

  Unsatisfactory (2)

  Poor (1)

• Comments:

• Photos:

  Media

• Date Rectified:

  Date

• 47. No Weeds

  Excellent (5)

  Good (4)

  Satisfactory (3.75)

  Unsatisfactory (2)

  Poor (1)

• Comments:

• Photos:

  Media

• Date Rectified:

  Date

Other Requirements:

• 48. No splashing of or damage to buildings, fixtures and produce

  Excellent (5)

  Good (4)

  Satisfactory (3.75)

  Unsatisfactory (2)

  Poor (1)

• Comments:

• Photos:

  Media

• Date Rectified:

  Date

• 49. No unwound fire hoses, defects reported

  Excellent (5)

  Good (4)

  Satisfactory (3.75)

  Unsatisfactory (2)

  Poor (1)

• Comments:

• Photos:

  Media

• Date Rectified:

  Date

• 50. Damages to infrastructure, drains (including any missing litter trap baskets) reported

  Excellent (5)

  Good (4)

  Satisfactory (3.75)

  Unsatisfactory (2)

  Poor (1)

• Comments:

• Photos:

  Media

• Date Rectified:

  Date

• 51. No dumped item on Site

  Excellent (5)

  Good (4)

  Satisfactory (3.75)

  Unsatisfactory (2)

  Poor (1)

• Comments:

• Photos:

  Media

• Date Rectified:

  Date

• 52. On Market trading days, final clean not commenced before 2 hours of the end of trade and completed within the designated time frame

  Excellent (5)

  Good (4)

  Satisfactory (3.75)

  Unsatisfactory (2)

  Poor (1)

• Comments:

• Photos:

  Media

• Date Rectified:

  Date

• 53. On non-trading days final clean not commenced before 2pm and completed by the designated time

  Excellent (5)

  Good (4)

  Satisfactory (3.75)

  Unsatisfactory (2)

  Poor (1)

• Comments:

• Photos:

  Media

• Date Rectified:

  Date

• 54. Stalls cleared as directed

  Excellent (5)

  Good (4)

  Satisfactory (3.75)

  Unsatisfactory (2)

  Poor (1)

• Comments:

• Photos:

  Media

• Date Rectified:

  Date

• 55. Methodology environmentally correct

  Excellent (5)

  Good (4)

  Satisfactory (3.75)

  Unsatisfactory (2)

  Poor (1)

• Comments:

• Photos:

  Media

• Date Rectified:

  Date

• Signed: Contractor

  Sign

• Signed: Contract Manager

  Sign

Pre-Trade

• 56. Adequate number of clean, dry and lined bins set out by 7.00am

  Excellent (5)

  Good (4)

  Satisfactory (3.75)

  Unsatisfactory (2)

  Poor (1)

• Comments:

• Photos:

  Media

• Date Rectified:

  Date

• 57. Aisles, walkways, footpaths and service lanes free of all spillages, litter, refuse and dangerous or offensive matter. Service lanes clear by commencement of trade

  Excellent (5)

  Good (4)

  Satisfactory (3.75)

  Unsatisfactory (2)

  Poor (1)

• Comments:

• Photos:

  Media

• Date Rectified:

  Date

• 58. 72 litre plastic bags provided and distributed to Stallholders by 9.00am

  Excellent (5)

  Good (4)

  Satisfactory (3.75)

  Unsatisfactory (2)

  Poor (1)

• Comments:

• Photos:

  Media

• Date Rectified:

  Date

During Trade

• 59. Aisles, walkways, footpaths and service lanes free of all liquid spillages, litter, refuse and any dangerous or offensive matter

  Excellent (5)

  Good (4)

  Satisfactory (3.75)

  Unsatisfactory (2)

  Poor (1)

• Comments:

• Photos:

  Media

• Date Rectified:

  Date

• 60. Fixed bins clean, freshly lined and not more than ¾ full

  Excellent (5)

  Good (4)

  Satisfactory (3.75)

  Unsatisfactory (2)

  Poor (1)

• Comments:

• Photos:

  Media

• Date Rectified:

  Date

• 61. Other bins clean, freshly lined and not more than ¾ full

  Excellent (5)

  Good (4)

  Satisfactory (3.75)

  Unsatisfactory (2)

  Poor (1)

• Comments:

• Photos:

  Media

• Date Rectified:

  Date

• 62. All furniture, notice boards, vending machines, directories and ground level signage clean, streak free, no graffiti and unauthorised advertising material

  Excellent (5)

  Good (4)

  Satisfactory (3.75)

  Unsatisfactory (2)

  Poor (1)

• Comments:

• Photos:

  Media

• Date Rectified:

  Date

• 63. All wastes and hard rubbish removed and recycled

  Excellent (5)

  Good (4)

  Satisfactory (3.75)

  Unsatisfactory (2)

  Poor (1)

• Comments:

• Photos:

  Media

• Date Rectified:

  Date

Post Trade

• 64. Aisles, walkways and footpaths free of litter, refuse and any extraneous matter

  Excellent (5)

  Good (4)

  Satisfactory (3.75)

  Unsatisfactory (2)

  Poor (1)

• Comments:

• Photos:

  Media

• Date Rectified:

  Date

• 66. All cardboard, polystyrene and plastics collected from the area during post trade clean recycled

  Excellent (5)

  Good (4)

  Satisfactory (3.75)

  Unsatisfactory (2)

  Poor (1)

• Comments:

• Photos:

  Media

• Date Rectified:

  Date

• 65. Footpaths, kerbs, channels and surrounding roadways free of refuse, cardboard, paper, polystyrene or plastics

  Excellent (5)

  Good (4)

  Satisfactory (3.75)

  Unsatisfactory (2)

  Poor (1)

• Comments:

• Photos:

  Media

• Date Rectified:

  Date

Final Clean

• 67. Asphalt surface of stalls, aisles, walkways and service lanes cleared of refuse, litter, cardboard, plastics or extraneous matter. Asphalt surfaces swept, pressure washed or hosed clean where necessary

  Excellent (5)

  Good (4)

  Satisfactory (3.75)

  Unsatisfactory (2)

  Poor (1)

• Comments:

• Photos:

  Media

• Date Rectified:

  Date

• 68. All cardboard, plastics and other recyclables collected during final clean recycled

  Excellent (5)

  Good (4)

  Satisfactory (3.75)

  Unsatisfactory (2)

  Poor (1)

• Comments:

• Photos:

  Media

• Date Rectified:

  Date

• 69. Fixed bin housings and inserts empty, clean, sanitised, dry and freshly lined. Stainless steel clean, streak free

  Excellent (5)

  Good (4)

  Satisfactory (3.75)

  Unsatisfactory (2)

  Poor (1)

• Comments:

• Photos:

  Media

• Date Rectified:

  Date

• 70. Other bins empty, clean, sanitised, dry, freshly lined, stored in designated areas. No unsightly or damaged bins

  Excellent (5)

  Good (4)

  Satisfactory (3.75)

  Unsatisfactory (2)

  Poor (1)

• Comments:

• Photos:

  Media

• Date Rectified:

  Date

• 72. Furniture, notice boards, vending machines, directories and ground level signage clean, streak free

  Excellent (5)

  Good (4)

  Satisfactory (3.75)

  Unsatisfactory (2)

  Poor (1)

• Comments:

• Photos:

  Media

• Date Rectified:

  Date

• 71. Drain grates clear, litter trap baskets empty and clean, surround clear of any other matter

  Excellent (5)

  Good (4)

  Satisfactory (3.75)

  Unsatisfactory (2)

  Poor (1)

• Comments:

• Photos:

  Media

• Date Rectified:

  Date

• 73. Bollards clean, bollard sockets clear of all matter

  Excellent (5)

  Good (4)

  Satisfactory (3.75)

  Unsatisfactory (2)

  Poor (1)

• Comments:

• Photos:

  Media

• Date Rectified:

  Date

• 75. No weeds

  Excellent (5)

  Good (4)

  Satisfactory (3.75)

  Unsatisfactory (2)

  Poor (1)

• Comments:

• Photos:

  Media

• Date Rectified:

  Date

• 74. All hard rubbish removed and recycled

  Excellent (5)

  Good (4)

  Satisfactory (3.75)

  Unsatisfactory (2)

  Poor (1)

• Comments:

• Photos:

  Media

• Date Rectified:

  Date

Weekly / Monthly Cleaning

• 76. Drain grates clear of all matter, litter trap baskets empty and clean. Drainage pits pressure washed clean. Weekly

  Excellent (5)

  Good (4)

  Satisfactory (3.75)

  Unsatisfactory (2)

  Poor (1)

• Comments:

• Photos:

  Media

• Date Rectified:

  Date

• 78. F Shed building external surfaces, shed columns and their bases clean. Monthly

  Excellent (5)

  Good (4)

  Satisfactory (3.75)

  Unsatisfactory (2)

  Poor (1)

• Comments:

• Photos:

  Media

• Date Rectified:

  Date

• 77. Asphalt surfaces washed clean. No pooled water. Monthly

  Excellent (5)

  Good (4)

  Satisfactory (3.75)

  Unsatisfactory (2)

  Poor (1)

• Comments:

• Photos:

  Media

• Date Rectified:

  Date

Other Requirements

• 79. No unwound fire hoses, defects reported

  Excellent (5)

  Good (4)

  Satisfactory (3.75)

  Unsatisfactory (2)

  Poor (1)

• Comments:

• Photos:

  Media

• Date Rectified:

  Date

• 80. Damages to infrastructure, drains (including any missing litter traps baskets) reported

  Excellent (5)

  Good (4)

  Satisfactory (3.75)

  Unsatisfactory (2)

  Poor (1)

• Comments:

• Photos:

  Media

• Date Rectified:

  Date

• 82. On Market trading days final clean not commenced before 2 hours of the end of trade and completed with the designated time

  Excellent (5)

  Good (4)

  Satisfactory (3.75)

  Unsatisfactory (2)

  Poor (1)

• Comments:

• Photos:

  Media

• Date Rectified:

  Date

• 81. No dumped item on Site

  Excellent (5)

  Good (4)

  Satisfactory (3.75)

  Unsatisfactory (2)

  Poor (1)

• Comments:

• Photos:

  Media

• Date Rectified:

  Date

• 83. Stalls cleared as directed

  Excellent (5)

  Good (4)

  Satisfactory (3.75)

  Unsatisfactory (2)

  Poor (1)

• Comments:

• Photos:

  Media

• Date Rectified:

  Date

• 84. Methodology environmentally correct

  Excellent (5)

  Good (4)

  Satisfactory (3.75)

  Unsatisfactory (2)

  Poor (1)

• Comments:

• Photos:

  Media

• Date Rectified:

  Date

• Signed: Contract Manager

  Sign

• Signed : Contractor

  Sign

Pre-Trade

• 85. Adequate number of clean, lined bins set out by 6.00am

  Excellent (5)

  Good (4)

  Satisfactory (3.75)

  Unsatisfactory (2)

  Poor (1)

• Comments:

• Photos:

  Media

• Date Rectified:

  Date

• 86. Car park free of litter, refuse, hard rubbish, dangerous or offensive matter

  Excellent (5)

  Good (4)

  Satisfactory (3.75)

  Unsatisfactory (2)

  Poor (1)

• Comments:

• Photos:

  Media

• Date Rectified:

  Date

During Trade

• 87. Car park free of litter, refuse, dangerous or offensive matter

  Excellent (5)

  Good (4)

  Satisfactory (3.75)

  Unsatisfactory (2)

  Poor (1)

• Comments:

• Photos:

  Media

• Date Rectified:

  Date

• 88. All hard rubbish removed and recycled, including area adjacent to the Franklin Street Stores

  Excellent (5)

  Good (4)

  Satisfactory (3.75)

  Unsatisfactory (2)

  Poor (1)

• Comments:

• Photos:

  Media

• Date Rectified:

  Date

• 89. All notice boards, directories and ground level signage clean, streak free. No graffiti or unauthorised advertising material

  Excellent (5)

  Good (4)

  Satisfactory (3.75)

  Unsatisfactory (2)

  Poor (1)

• Comments:

• Photos:

  Media

• Date Rectified:

  Date

• 90. Fixed bins clean, freshly lined and not more than ¾ full

  Excellent (5)

  Good (4)

  Satisfactory (3.75)

  Unsatisfactory (2)

  Poor (1)

• Comments:

• Photos:

  Media

• Date Rectified:

  Date

• 91. Other bins clean, freshly lined and not more than ¾ full

  Excellent (5)

  Good (4)

  Satisfactory (3.75)

  Unsatisfactory (2)

  Poor (1)

• Comments:

• Photos:

  Media

• Date Rectified:

  Date

• 92. Auto pay booth and machines clean, no litter, graffiti or unauthorised advertising material

  Excellent (5)

  Good (4)

  Satisfactory (3.75)

  Unsatisfactory (2)

  Poor (1)

• Comments:

• Photos:

  Media

• Date Rectified:

  Date

Post Trade

• 93. Car park clean, safe and litter contained on Site

  Excellent (5)

  Good (4)

  Satisfactory (3.75)

  Unsatisfactory (2)

  Poor (1)

• Comments:

• Photos:

  Media

• Date Rectified:

  Date

Final Clean

• 94. Car park free of litter, refuse and any dangerous or offensive matter, including around fence lines, exit booths and ticket dispensers

  Excellent (5)

  Good (4)

  Satisfactory (3.75)

  Unsatisfactory (2)

  Poor (1)

• Comments:

• Photos:

  Media

• Date Rectified:

  Date

• 95. All hard and dumped rubbish removed and recycled, including area adjacent to the Franklin Street Stores

  Excellent (5)

  Good (4)

  Satisfactory (3.75)

  Unsatisfactory (2)

  Poor (1)

• Comments:

• Photos:

  Media

• Date Rectified:

  Date

• 96. Notice boards, directories, level signage clean, streak free

  Excellent (5)

  Good (4)

  Satisfactory (3.75)

  Unsatisfactory (2)

  Poor (1)

• Comments:

• Photos:

  Media

• Date Rectified:

  Date

• 97. Fixed bin housings and inserts empty, clean, sanitised, dry and freshly lined. Stainless steel clean, streak free

  Excellent (5)

  Good (4)

  Satisfactory (3.75)

  Unsatisfactory (2)

  Poor (1)

• Comments:

• Photos:

  Media

• Date Rectified:

  Date

• 98. Other bins empty, clean, sanitised, dry, lined and stored in designated areas. No unsightly or damaged bins

  Excellent (5)

  Good (4)

  Satisfactory (3.75)

  Unsatisfactory (2)

  Poor (1)

• Comments:

• Photos:

  Media

• Date Rectified:

  Date

• 99. Bollards clean, bollard sockets clear of all matter

  Excellent (5)

  Good (4)

  Satisfactory (3.75)

  Unsatisfactory (2)

  Poor (1)

• Comments:

• Photos:

  Media

• Date Rectified:

  Date

• 100. Car park swept, asphalt surfaces clean, no weeds

  Excellent (5)

  Good (4)

  Satisfactory (3.75)

  Unsatisfactory (2)

  Poor (1)

• Comments:

• Photos:

  Media

• Date Rectified:

  Date

• 101. Drain grates and surrounds clear of all matter

  Excellent (5)

  Good (4)

  Satisfactory (3.75)

  Unsatisfactory (2)

  Poor (1)

• Comments:

• Photos:

  Media

• Date Rectified:

  Date

• 102. No graffiti or unauthorised advertising material

  Excellent (5)

  Good (4)

  Satisfactory (3.75)

  Unsatisfactory (2)

  Poor (1)

• Comments:

• Photos:

  Media

• Date Rectified:

  Date

• 103. Auto pay booth clean, free of litter, no graffiti. Auto-pay machines clean

  Excellent (5)

  Good (4)

  Satisfactory (3.75)

  Unsatisfactory (2)

  Poor (1)

• Comments:

• Photos:

  Media

• Date Rectified:

  Date

Non Trading Days

• 104. Market trading day standards maintained

  Excellent (5)

  Good (4)

  Satisfactory (3.75)

  Unsatisfactory (2)

  Poor (1)

• Comments:

• Photos:

  Media

• Date Rectified:

  Date

Weekly / Monthly Cleaning

• 105. Drain grates clear of all matter and litter trap baskets empty and clean. Drainage pits pressure washed clean. Weekly

  Excellent (5)

  Good (4)

  Satisfactory (3.75)

  Unsatisfactory (2)

  Poor (1)

• Comments:

• Photos:

  Media

• Date Rectified:

  Date

• 107. Exterior of electrical switch building spot clean. Monthly

  Excellent (5)

  Good (4)

  Satisfactory (3.75)

  Unsatisfactory (2)

  Poor (1)

• Comments:

• Photos:

  Media

• Date Rectified:

  Date

• 106. Ticket dispensers and booms clean, streak free. Monthly

  Excellent (5)

  Good (4)

  Satisfactory (3.75)

  Unsatisfactory (2)

  Poor (1)

• Comments:

• Photos:

  Media

• Date Rectified:

  Date

Other Requirements

• 108. Damages to infrastructure, drains (including any missing litter trap baskets) reported

  Excellent (5)

  Good (4)

  Satisfactory (3.75)

  Unsatisfactory (2)

  Poor (1)

• Comments:

• Photos:

  Media

• Date Rectified:

  Date

• 110. Trucks and equipment not cleaned in car park

  Excellent (5)

  Good (4)

  Satisfactory (3.75)

  Unsatisfactory (2)

  Poor (1)

• Comments:

• Photos:

  Media

• Date Rectified:

  Date

• 109. No unauthorised vehicles parked in car park

  Excellent (5)

  Good (4)

  Satisfactory (3.75)

  Unsatisfactory (2)

  Poor (1)

• Comments:

• Photos:

  Media

• Date Rectified:

  Date

• 111. Methodology environmentally correct

  Excellent (5)

  Good (4)

  Satisfactory (3.75)

  Unsatisfactory (2)

  Poor (1)

• Comments:

• Photos:

  Media

• Date Rectified:

  Date

• Signed: Contract Manager

  Sign

• Signed: Contractor

  Sign

Pre-Trade

• 112. Adequate number of clean dry and lined bins set out by 6.00am

  Excellent (5)

  Good (4)

  Satisfactory (3.75)

  Unsatisfactory (2)

  Poor (1)

• Comments:

• Photos:

  Media

• Date Rectified:

  Date

• 113. Footpaths free of litter, refuse, hard rubbish and any dangerous or offensive matter

  Excellent (5)

  Good (4)

  Satisfactory (3.75)

  Unsatisfactory (2)

  Poor (1)

• Comments:

• Photos:

  Media

• Date Rectified:

  Date

• 114. Kerbs, channels and roadways clear of litter, refuse or any other matter

  Excellent (5)

  Good (4)

  Satisfactory (3.75)

  Unsatisfactory (2)

  Poor (1)

• Comments:

• Photos:

  Media

• Date Rectified:

  Date

During Trade

• 115. Footpaths free of all liquid spillages, litter, refuse and any dangerous or offensive matter

  Excellent (5)

  Good (4)

  Satisfactory (3.75)

  Unsatisfactory (2)

  Poor (1)

• Comments:

• Photos:

  Media

• Date Rectified:

  Date

• 116. Fixed bins (including smokers’ butt out bins) clean, freshly lined and not more than ¾ full

  Excellent (5)

  Good (4)

  Satisfactory (3.75)

  Unsatisfactory (2)

  Poor (1)

• Comments:

• Photos:

  Media

• Date Rectified:

  Date

• 117. All other bins clean, freshly lined and not more than ¾ full

  Excellent (5)

  Good (4)

  Satisfactory (3.75)

  Unsatisfactory (2)

  Poor (1)

• Comments:

• Photos:

  Media

• Date Rectified:

  Date

• 118. Shop frontages spot cleaned, streak free

  Excellent (5)

  Good (4)

  Satisfactory (3.75)

  Unsatisfactory (2)

  Poor (1)

• Comments:

• Photos:

  Media

• Date Rectified:

  Date

• 119. All furniture, artworks and monuments, notice boards and ground level signage clean, streak free. No graffiti or unauthorised advertising material

  Excellent (5)

  Good (4)

  Satisfactory (3.75)

  Unsatisfactory (2)

  Poor (1)

• Comments:

• Photos:

  Media

• Date Rectified:

  Date

• 120. Kerbs including channels and roadways clear. Drain grates and their surrounds clear

  Excellent (5)

  Good (4)

  Satisfactory (3.75)

  Unsatisfactory (2)

  Poor (1)

• Comments:

• Photos:

  Media

• Date Rectified:

  Date

• 122. Planter boxes clear

  Excellent (5)

  Good (4)

  Satisfactory (3.75)

  Unsatisfactory (2)

  Poor (1)

• Comments:

• Photos:

  Media

• Date Rectified:

  Date

• 121. Drinking fountains clean and sanitised

  Excellent (5)

  Good (4)

  Satisfactory (3.75)

  Unsatisfactory (2)

  Poor (1)

• Comments:

• Photos:

  Media

• Date Rectified:

  Date

Post Trade

• 123. Footpaths free of litter, refuse and any dangerous or offensive matter

  Excellent (5)

  Good (4)

  Satisfactory (3.75)

  Unsatisfactory (2)

  Poor (1)

• Comments:

• Photos:

  Media

• Date Rectified:

  Date

• 125. All cardboard, polystyrene and plastics collected during post trade clean recycled

  Excellent (5)

  Good (4)

  Satisfactory (3.75)

  Unsatisfactory (2)

  Poor (1)

• Comments:

• Photos:

  Media

• Date Rectified:

  Date

• 124. Kerbs, channels and roadways free of refuse, produce, cardboard, polystyrene or plastic

  Excellent (5)

  Good (4)

  Satisfactory (3.75)

  Unsatisfactory (2)

  Poor (1)

• Comments:

• Photos:

  Media

• Date Rectified:

  Date

Final Clean

• 126. Surrounding streets clear of litter, refuse, produce and extraneous matter. Roadways including gutters mechanically swept, vacuumed clean. No hosing

  Excellent (5)

  Good (4)

  Satisfactory (3.75)

  Unsatisfactory (2)

  Poor (1)

• Comments:

• Photos:

  Media

• Date Rectified:

  Date

• 127. All cardboard, polystyrene, plastics and other recyclables collected during final clean recycled

  Excellent (5)

  Good (4)

  Satisfactory (3.75)

  Unsatisfactory (2)

  Poor (1)

• Comments:

• Photos:

  Media

• Date Rectified:

  Date

• 128. Footpaths and other areas pressure washed clean

  Excellent (5)

  Good (4)

  Satisfactory (3.75)

  Unsatisfactory (2)

  Poor (1)

• Comments:

• Photos:

  Media

• Date Rectified:

  Date

• 129. Storm water pit grates clear of all matter

  Excellent (5)

  Good (4)

  Satisfactory (3.75)

  Unsatisfactory (2)

  Poor (1)

• Comments:

• Photos:

  Media

• Date Rectified:

  Date

• 130. Fixed bin housings and inserts empty, clean, sanitised, dry and freshly lined. Stainless steel clean, streak free

  Excellent (5)

  Good (4)

  Satisfactory (3.75)

  Unsatisfactory (2)

  Poor (1)

• Comments:

• Photos:

  Media

• Date Rectified:

  Date

• 131. All other bins empty, clean, sanitised, dry freshly lined and stored in designated areas. No unsightly or damaged bins

  Excellent (5)

  Good (4)

  Satisfactory (3.75)

  Unsatisfactory (2)

  Poor (1)

• Comments:

• Photos:

  Media

• Date Rectified:

  Date

• 132. Furniture, notice boards, directories and ground level signage and glazed café screens clean, streak free

  Excellent (5)

  Good (4)

  Satisfactory (3.75)

  Unsatisfactory (2)

  Poor (1)

• Comments:

• Photos:

  Media

• Date Rectified:

  Date

• 133. Planter boxes clear

  Excellent (5)

  Good (4)

  Satisfactory (3.75)

  Unsatisfactory (2)

  Poor (1)

• Comments:

• Photos:

  Media

• Date Rectified:

  Date

• 134. Bollards clean and bollard sockets clear of all matter

  Excellent (5)

  Good (4)

  Satisfactory (3.75)

  Unsatisfactory (2)

  Poor (1)

• Comments:

• Photos:

  Media

• Date Rectified:

  Date

• 135. Shop frontages spot cleaned

  Excellent (5)

  Good (4)

  Satisfactory (3.75)

  Unsatisfactory (2)

  Poor (1)

• Comments:

• Photos:

  Media

• Date Rectified:

  Date

• 136. No graffiti and unauthorised advertising material

  Excellent (5)

  Good (4)

  Satisfactory (3.75)

  Unsatisfactory (2)

  Poor (1)

• Comments:

• Photos:

  Media

• Date Rectified:

  Date

• 137. All hard rubbish removed and recycled

  Excellent (5)

  Good (4)

  Satisfactory (3.75)

  Unsatisfactory (2)

  Poor (1)

• Comments:

• Photos:

  Media

• Date Rectified:

  Date

• 138. No weeds

  Excellent (5)

  Good (4)

  Satisfactory (3.75)

  Unsatisfactory (2)

  Poor (1)

• Comments:

• Photos:

  Media

• Date Rectified:

  Date

Non Trading Days

• 139. Market trading day standards maintained

  Excellent (5)

  Good (4)

  Satisfactory (3.75)

  Unsatisfactory (2)

  Poor (1)

• Comments:

• Photos:

  Media

• Date Rectified:

  Date

Weekly / Monthly Cleaning

• 140. Footpaths, kerbs and channels free of weeds, dirt, stains or other matter. Degreased. Monthly

  Excellent (5)

  Good (4)

  Satisfactory (3.75)

  Unsatisfactory (2)

  Poor (1)

• Comments:

• Photos:

  Media

• Date Rectified:

  Date

Other Requirements

• 142. On Market trading days final clean not commence before 2 hours of the end of trade and completed within the designated time

  Excellent (5)

  Good (4)

  Satisfactory (3.75)

  Unsatisfactory (2)

  Poor (1)

• Comments:

• Photos:

  Media

• Date Rectified:

  Date

• 141. Damages to infrastructure reported

  Excellent (5)

  Good (4)

  Satisfactory (3.75)

  Unsatisfactory (2)

  Poor (1)

• Comments:

• Photos:

  Media

• Date Rectified:

  Date

• 144. Methodology environmentally correct

  Excellent (5)

  Good (4)

  Satisfactory (3.75)

  Unsatisfactory (2)

  Poor (1)

• Comments:

• Photos:

  Media

• Date Rectified:

  Date

• 143. On non-trading days final clean commenced after 2pm and completed within the designated time

  Excellent (5)

  Good (4)

  Satisfactory (3.75)

  Unsatisfactory (2)

  Poor (1)

• Comments:

• Photos:

  Media

• Date Rectified:

  Date

• Signed: Contractor

  Sign

• Signed: Contract Manager

  Sign

Pre-Trade

• 145. An adequate number of clean, dry and lined bins set out by 6.00am

  Excellent (5)

  Good (4)

  Satisfactory (3.75)

  Unsatisfactory (2)

  Poor (1)

• Comments:

• Photos:

  Media

• Date Rectified:

  Date

• 146. Footpaths free of litter, refuse, hard rubbish and dangerous or offensive matter

  Excellent (5)

  Good (4)

  Satisfactory (3.75)

  Unsatisfactory (2)

  Poor (1)

• Comments:

• Photos:

  Media

• Date Rectified:

  Date

• 147. All areas including roadway, kerbs, channels and laneway entrances clear of refuse, hard rubbish and any dangerous or offensive matter

  Excellent (5)

  Good (4)

  Satisfactory (3.75)

  Unsatisfactory (2)

  Poor (1)

• Comments:

• Photos:

  Media

• Date Rectified:

  Date

During Trade

• 148. Footpaths free of liquid spillage, litter, refuse and any dangerous or offensive matter

  Excellent (5)

  Good (4)

  Satisfactory (3.75)

  Unsatisfactory (2)

  Poor (1)

• Comments:

• Photos:

  Media

• Date Rectified:

  Date

• 149. All paper, cardboard, food organic waste, timber, polystyrene and plastics, removed and recycled

  Excellent (5)

  Good (4)

  Satisfactory (3.75)

  Unsatisfactory (2)

  Poor (1)

• Comments:

• Photos:

  Media

• Date Rectified:

  Date

• 150. All hard rubbish removed and recycled

  Excellent (5)

  Good (4)

  Satisfactory (3.75)

  Unsatisfactory (2)

  Poor (1)

• Comments:

• Photos:

  Media

• Date Rectified:

  Date

• 151. Fixed bins (including smokers’ butt out bins) clean, freshly lined and not more than ¾ full

  Excellent (5)

  Good (4)

  Satisfactory (3.75)

  Unsatisfactory (2)

  Poor (1)

• Comments:

• Photos:

  Media

• Date Rectified:

  Date

• 152. All other bins clean, freshly lined and not more than ¾ full

  Excellent (5)

  Good (4)

  Satisfactory (3.75)

  Unsatisfactory (2)

  Poor (1)

• Comments:

• Photos:

  Media

• Date Rectified:

  Date

• 153. Artwork, monuments, amusement machines, planter boxes, street furniture, including café screens, directory boards and signage, clean, streak free. No graffiti or unauthorised advertising material

  Excellent (5)

  Good (4)

  Satisfactory (3.75)

  Unsatisfactory (2)

  Poor (1)

• Comments:

• Photos:

  Media

• Date Rectified:

  Date

• 154. Roadway, kerbs, channels, laneway entrances clear. Drain grates and their surrounds clear

  Excellent (5)

  Good (4)

  Satisfactory (3.75)

  Unsatisfactory (2)

  Poor (1)

• Comments:

• Photos:

  Media

• Date Rectified:

  Date

Post Trade

• 155. Footpaths and laneway entrances clear of litter, refuse and any dangerous or offensive matter

  Excellent (5)

  Good (4)

  Satisfactory (3.75)

  Unsatisfactory (2)

  Poor (1)

• Comments:

• Photos:

  Media

• Date Rectified:

  Date

• 157. All cardboard, polystyrene and plastics collected during post trade clean recycled

  Excellent (5)

  Good (4)

  Satisfactory (3.75)

  Unsatisfactory (2)

  Poor (1)

• Comments:

• Photos:

  Media

• Date Rectified:

  Date

• 156. Roadway, kerbs, and channels clear of litter, refuse, cardboard, polystyrene or plastic

  Excellent (5)

  Good (4)

  Satisfactory (3.75)

  Unsatisfactory (2)

  Poor (1)

• Comments:

• Photos:

  Media

• Date Rectified:

  Date

Final Clean

• 158. Queen Street clear of litter, refuse, produce and extraneous matter. Roadways including gutters mechanically swept, vacuumed, pressure washed clean. No hosing

  Excellent (5)

  Good (4)

  Satisfactory (3.75)

  Unsatisfactory (2)

  Poor (1)

• Comments:

• Photos:

  Media

• Date Rectified:

  Date

• 159. Footpaths and other areas pressure washed clean

  Excellent (5)

  Good (4)

  Satisfactory (3.75)

  Unsatisfactory (2)

  Poor (1)

• Comments:

• Photos:

  Media

• Date Rectified:

  Date

• 160. Drain grates clear of all matter and litter trap baskets empty and clean. Drainage pits pressure washed clean

  Excellent (5)

  Good (4)

  Satisfactory (3.75)

  Unsatisfactory (2)

  Poor (1)

• Comments:

• Photos:

  Media

• Date Rectified:

  Date

• 161. Fixed bin housings and inserts empty, clean, sanitised freshly lined. Stainless steel surfaces clean, streak free

  Excellent (5)

  Good (4)

  Satisfactory (3.75)

  Unsatisfactory (2)

  Poor (1)

• Comments:

• Photos:

  Media

• Date Rectified:

  Date

• 162. Other bins empty, clean, sanitised, dry freshly lined and stored in designated areas. No unsightly or damaged bins

  Excellent (5)

  Good (4)

  Satisfactory (3.75)

  Unsatisfactory (2)

  Poor (1)

• Comments:

• Photos:

  Media

• Date Rectified:

  Date

• 163. Artwork, monuments, amusement machines, planter boxes, street furniture, including café screens, directory boards and signage clean, streak free

  Excellent (5)

  Good (4)

  Satisfactory (3.75)

  Unsatisfactory (2)

  Poor (1)

• Comments:

• Photos:

  Media

• Date Rectified:

  Date

• 164. Plantations and planter boxes clear of litter, cigarette butts and extraneous matter

  Excellent (5)

  Good (4)

  Satisfactory (3.75)

  Unsatisfactory (2)

  Poor (1)

• Comments:

• Photos:

  Media

• Date Rectified:

  Date

• 165. Bollards clean, bollard sockets clear of all matter

  Excellent (5)

  Good (4)

  Satisfactory (3.75)

  Unsatisfactory (2)

  Poor (1)

• Comments:

• Photos:

  Media

• Date Rectified:

  Date

• 166. All hard rubbish removed and recycled

  Excellent (5)

  Good (4)

  Satisfactory (3.75)

  Unsatisfactory (2)

  Poor (1)

• Comments:

• Photos:

  Media

• Date Rectified:

  Date

• 167. No graffiti and unauthorised advertising material

  Excellent (5)

  Good (4)

  Satisfactory (3.75)

  Unsatisfactory (2)

  Poor (1)

• Comments:

• Photos:

  Media

• Date Rectified:

  Date

• 168. All cardboard, polystyrene and plastics removed during final clean recycled

  Excellent (5)

  Good (4)

  Satisfactory (3.75)

  Unsatisfactory (2)

  Poor (1)

• Comments:

• Photos:

  Media

• Date Rectified:

  Date

• 169. No weeds

  Excellent (5)

  Good (4)

  Satisfactory (3.75)

  Unsatisfactory (2)

  Poor (1)

• Comments:

• Photos:

  Media

• Date Rectified:

  Date

Non-Trading Days

• 170. Market trading day standards maintained

  Excellent (5)

  Good (4)

  Satisfactory (3.75)

  Unsatisfactory (2)

  Poor (1)

• Comments:

• Photos:

  Media

• Date Rectified:

  Date

Weekly / Monthly Cleaning

• 171. Footpaths, roadway, kerbs, channels clean, free of weeds, dirt, stains or other matter. Degreased. Weekly

  Excellent (5)

  Good (4)

  Satisfactory (3.75)

  Unsatisfactory (2)

  Poor (1)

• Comments:

• Photos:

  Media

• Date Rectified:

  Date

• 172. Drain grates clean, drains and pits pressure washed clean, grates in place. Weekly

  Excellent (5)

  Good (4)

  Satisfactory (3.75)

  Unsatisfactory (2)

  Poor (1)

• Comments:

• Photos:

  Media

• Date Rectified:

  Date

Other Requirements

• 173. Designated number of tables and chairs set up by 8.00am on Sundays and packed down and stored within 1 hour of close or trade

  Excellent (5)

  Good (4)

  Satisfactory (3.75)

  Unsatisfactory (2)

  Poor (1)

• Comments:

• Photos:

  Media

• Date Rectified:

  Date

• 174. Damages to infrastructure, drains (including any missing litter trap baskets) reported

  Excellent (5)

  Good (4)

  Satisfactory (3.75)

  Unsatisfactory (2)

  Poor (1)

• Comments:

• Photos:

  Media

• Date Rectified:

  Date

• 175. No unauthorised cleaning vehicles parked in Queen Street

  Excellent (5)

  Good (4)

  Satisfactory (3.75)

  Unsatisfactory (2)

  Poor (1)

• Comments:

• Photos:

  Media

• Date Rectified:

  Date

• 176. Trucks and equipment not cleaned in Queen Street

  Excellent (5)

  Good (4)

  Satisfactory (3.75)

  Unsatisfactory (2)

  Poor (1)

• Comments:

• Photos:

  Media

• Date Rectified:

  Date

• 177. On Market trading days, final clean not commenced before 2 hours of the end of trade and completed within the designated time

  Excellent (5)

  Good (4)

  Satisfactory (3.75)

  Unsatisfactory (2)

  Poor (1)

• Comments:

• Photos:

  Media

• Date Rectified:

  Date

• 179. Methodology environmentally correct

  Excellent (5)

  Good (4)

  Satisfactory (3.75)

  Unsatisfactory (2)

  Poor (1)

• Comments:

• Photos:

  Media

• Date Rectified:

  Date

• 178. On non-trading days final clean commenced after 2pm and completed within the designated time

  Excellent (5)

  Good (4)

  Satisfactory (3.75)

  Unsatisfactory (2)

  Poor (1)

• Comments:

• Photos:

  Media

• Date Rectified:

  Date

• On non-trading days final clean commenced after 2pm and completed within the designated time

  Excellent (5)

  Good (4)

  Satisfactory (3.75)

  Unsatisfactory (2)

  Poor (1)

• Comments:

• Photos:

  Media

• Date Rectified:

  Date

• Signed: Contractor

  Sign

• Signed: Contract Manager

  Sign

During Trade

• 182. Tables and chairs clean (high chairs sanitised), dry after each use. Table and chairs repositioned, neat and tidy. Includes the tables and chairs in Queen Street and Victoria Street

  Excellent (5)

  Good (4)

  Satisfactory (3.75)

  Unsatisfactory (2)

  Poor (1)

• Comments:

• Photos:

  Media

• Date Rectified:

  Date

• 183. Used crockery/cutlery returned to food vendors in a timely manner

  Excellent (5)

  Good (4)

  Satisfactory (3.75)

  Unsatisfactory (2)

  Poor (1)

• Comments:

• Photos:

  Media

• Date Rectified:

  Date

• 184. Floor clean, dry, slip free. No spillages, sanitised where necessary. Hazard signs displayed

  Excellent (5)

  Good (4)

  Satisfactory (3.75)

  Unsatisfactory (2)

  Poor (1)

• Comments:

• Add signature

  Sign

• Photos:

  Media

• Add signature

  Sign

• Date Rectified:

  Date

• 185. No litter, refuse and any dangerous or offensive matter

  Excellent (5)

  Good (4)

  Satisfactory (3.75)

  Unsatisfactory (2)

  Poor (1)

• Comments:

• Photos:

  Media

• Date Rectified:

  Date

• 186. Clearance stations clean, sanitised, streak free, dry and tidy

  Excellent (5)

  Good (4)

  Satisfactory (3.75)

  Unsatisfactory (2)

  Poor (1)

• Comments:

• Photos:

  Media

• Date Rectified:

  Date

• 187. Bins clean, sanitised, odour free, freshly lined and not more than ¾ full

  Excellent (5)

  Good (4)

  Satisfactory (3.75)

  Unsatisfactory (2)

  Poor (1)

• Comments:

• Photos:

  Media

• Date Rectified:

  Date

• 188. Garden fixtures free of crockery and litter

  Excellent (5)

  Good (4)

  Satisfactory (3.75)

  Unsatisfactory (2)

  Poor (1)

• Comments:

• Photos:

  Media

• Date Rectified:

  Date

• 189. Cleaners’ room clean, sanitised and tidy

  Excellent (5)

  Good (4)

  Satisfactory (3.75)

  Unsatisfactory (2)

  Poor (1)

• Comments:

• Photos:

  Media

• Date Rectified:

  Date

• 190. Wastes recycled

  Excellent (5)

  Good (4)

  Satisfactory (3.75)

  Unsatisfactory (2)

  Poor (1)

• Comments:

• Photos:

  Media

• Date Rectified:

  Date

• 191. Drain grates clean, free of refuse and litter, dry

  Excellent (5)

  Good (4)

  Satisfactory (3.75)

  Unsatisfactory (2)

  Poor (1)

• Comments:

• Photos:

  Media

• Date Rectified:

  Date

Pre-Trade

• 180. Area clean, presentable and safe

  Excellent (5)

  Good (4)

  Satisfactory (3.75)

  Unsatisfactory (2)

  Poor (1)

• Comments:

• Photos:

  Media

• Date Rectified:

  Date

• 181. Tables and chairs set up by 7am

  Excellent (5)

  Good (4)

  Satisfactory (3.75)

  Unsatisfactory (2)

  Poor (1)

• Comments:

• Photos:

  Media

• Date Rectified:

  Date

Post Trade

• 192. Area safe

  Excellent (5)

  Good (4)

  Satisfactory (3.75)

  Unsatisfactory (2)

  Poor (1)

• Comments:

• Photos:

  Media

• Date Rectified:

  Date

Final Clean

• 193. Traders’ equipment stored and returned as required

  Excellent (5)

  Good (4)

  Satisfactory (3.75)

  Unsatisfactory (2)

  Poor (1)

• Comments:

• Photos:

  Media

• Date Rectified:

  Date

• 194. Tables and chairs clean, streak free, dry. Food Court tables and chairs in place. Outdoors chairs counted and stored. Discrepancies reported

  Excellent (5)

  Good (4)

  Satisfactory (3.75)

  Unsatisfactory (2)

  Poor (1)

• Comments:

• Photos:

  Media

• Date Rectified:

  Date

• 195. Floors clean, sanitised and dry

  Excellent (5)

  Good (4)

  Satisfactory (3.75)

  Unsatisfactory (2)

  Poor (1)

• Comments:

• Photos:

  Media

• Date Rectified:

  Date

• 196. Walls and brick facade clean

  Excellent (5)

  Good (4)

  Satisfactory (3.75)

  Unsatisfactory (2)

  Poor (1)

• Comments:

• Photos:

  Media

• Date Rectified:

  Date

• 197. Glazing clean, streak free

  Excellent (5)

  Good (4)

  Satisfactory (3.75)

  Unsatisfactory (2)

  Poor (1)

• Comments:

• Photos:

  Media

• Date Rectified:

  Date

• 198. Bins and inner waste baskets empty, clean, dry, sanitised, odour free and freshly lined

  Excellent (5)

  Good (4)

  Satisfactory (3.75)

  Unsatisfactory (2)

  Poor (1)

• Comments:

• Photos:

  Media

• Date Rectified:

  Date

• 199. Clearance stations clean, dry, sanitised, streak free, odour free and freshly lined

  Excellent (5)

  Good (4)

  Satisfactory (3.75)

  Unsatisfactory (2)

  Poor (1)

• Comments:

• Photos:

  Media

• Date Rectified:

  Date

• 200. Waste recycled

  Excellent (5)

  Good (4)

  Satisfactory (3.75)

  Unsatisfactory (2)

  Poor (1)

• Comments:

• Photos:

  Media

• Date Rectified:

  Date

• 201. All surfaces (including underside of tables and chairs) free of gum, food waste and graffiti

  Excellent (5)

  Good (4)

  Satisfactory (3.75)

  Unsatisfactory (2)

  Poor (1)

• Comments:

• Photos:

  Media

• Date Rectified:

  Date

• 202. Cleaners’ room clean, sanitised, free of odour and extraneous matter

  Excellent (5)

  Good (4)

  Satisfactory (3.75)

  Unsatisfactory (2)

  Poor (1)

• Comments:

• Photos:

  Media

• Date Rectified:

  Date

• 204. Outdoor café screens clean, steak free

  Excellent (5)

  Good (4)

  Satisfactory (3.75)

  Unsatisfactory (2)

  Poor (1)

• Comments:

• Photos:

  Media

• Date Rectified:

  Date

• 203. Drains, drainage pits, grates and baskets clean, free of refuse and litter

  Excellent (5)

  Good (4)

  Satisfactory (3.75)

  Unsatisfactory (2)

  Poor (1)

• Comments:

• Photos:

  Media

• Date Rectified:

  Date

Weekly / Monthly Cleaning

• 205. Outdoor café umbrellas clean. Monthly

  Excellent (5)

  Good (4)

  Satisfactory (3.75)

  Unsatisfactory (2)

  Poor (1)

• Comments:

• Photos:

  Media

• Date Rectified:

  Date

Other Requirements

• 206. Food Court cleaning personnel in full uniform, clean, neat and tidy in appearance

  Excellent (5)

  Good (4)

  Satisfactory (3.75)

  Unsatisfactory (2)

  Poor (1)

• Comments:

• Photos:

  Media

• Date Rectified:

  Date

• 207. Food Court staffing levels as scheduled

  Excellent (5)

  Good (4)

  Satisfactory (3.75)

  Unsatisfactory (2)

  Poor (1)

• Comments:

• Photos:

  Media

• Date Rectified:

  Date

• 208. Food Court cleaning personnel provided with a two-way radio at all times

  Excellent (5)

  Good (4)

  Satisfactory (3.75)

  Unsatisfactory (2)

  Poor (1)

• Comments:

• Photos:

  Media

• Date Rectified:

  Date

• 210. On Market trading days final clean not commenced before 1 hour after end of Food Court trading and completed within the designated time

  Excellent (5)

  Good (4)

  Satisfactory (3.75)

  Unsatisfactory (2)

  Poor (1)

• Comments:

• Photos:

  Media

• Date Rectified:

  Date

• 209. No defective equipment in service. Defects reported

  Excellent (5)

  Good (4)

  Satisfactory (3.75)

  Unsatisfactory (2)

  Poor (1)

• Comments:

• Photos:

  Media

• Date Rectified:

  Date

• Signed: Contract Manager

  Sign

• Signed: Contractor

  Sign

Pre-Trade

• 211. Public aisles clear, fat and bone recycled

  Excellent (5)

  Good (4)

  Satisfactory (3.75)

  Unsatisfactory (2)

  Poor (1)

• Comments:

• Photos:

  Media

• Date Rectified:

  Date

• 212. No bins in area by 6.00am

  Excellent (5)

  Good (4)

  Satisfactory (3.75)

  Unsatisfactory (2)

  Poor (1)

• Comments:

• Photos:

  Media

• Date Rectified:

  Date

• 213. Floors spot cleaned, sanitised and dry

  Excellent (5)

  Good (4)

  Satisfactory (3.75)

  Unsatisfactory (2)

  Poor (1)

• Comments:

• Photos:

  Media

• Date Rectified:

  Date

During Trade

• 214. Floors clean, sanitised, dry and slip free. Hazard signs display

  Excellent (5)

  Good (4)

  Satisfactory (3.75)

  Unsatisfactory (2)

  Poor (1)

• Comments:

• Photos:

  Media

• Date Rectified:

  Date

• 215. All internal and external surfaces of the building, including glazed surfaces clean, streak free, sanitised where required

  Excellent (5)

  Good (4)

  Satisfactory (3.75)

  Unsatisfactory (2)

  Poor (1)

• Comments:

• Photos:

  Media

• Date Rectified:

  Date

• 216. Drain grates clear and free from offensive matter

  Excellent (5)

  Good (4)

  Satisfactory (3.75)

  Unsatisfactory (2)

  Poor (1)

• Comments:

• Photos:

  Media

• Date Rectified:

  Date

• 217. Area free of litter, refuse, dangerous or offensive matter

  Excellent (5)

  Good (4)

  Satisfactory (3.75)

  Unsatisfactory (2)

  Poor (1)

• Comments:

• Photos:

  Media

• Date Rectified:

  Date

• 218. No refuse bins, crates or extraneous items in the public aisles

  Excellent (5)

  Good (4)

  Satisfactory (3.75)

  Unsatisfactory (2)

  Poor (1)

• Comments:

• Photos:

  Media

• Date Rectified:

  Date

• 219. Refuse bins provided as required

  Excellent (5)

  Good (4)

  Satisfactory (3.75)

  Unsatisfactory (2)

  Poor (1)

• Comments:

• Photos:

  Media

• Date Rectified:

  Date

• 220. Smokers’ butt out bins clean, polished, streak free, no more than ¾ full. No fires

  Excellent (5)

  Good (4)

  Satisfactory (3.75)

  Unsatisfactory (2)

  Poor (1)

• Comments:

• Photos:

  Media

• Date Rectified:

  Date

• 221. Breakages and defects reported

  Excellent (5)

  Good (4)

  Satisfactory (3.75)

  Unsatisfactory (2)

  Poor (1)

• Comments:

• Photos:

  Media

• Date Rectified:

  Date

Post Trade

• 222. Signs set up at strategic points at close of trade

  Excellent (5)

  Good (4)

  Satisfactory (3.75)

  Unsatisfactory (2)

  Poor (1)

• Comments:

• Photos:

  Media

• Date Rectified:

  Date

• 224. Area safe

  Excellent (5)

  Good (4)

  Satisfactory (3.75)

  Unsatisfactory (2)

  Poor (1)

• Comments:

• Photos:

  Media

• Date Rectified:

  Date

• 223. Adequate number of suitable, clean, dry bins available

  Excellent (5)

  Good (4)

  Satisfactory (3.75)

  Unsatisfactory (2)

  Poor (1)

• Comments:

• Photos:

  Media

• Date Rectified:

  Date

Final Clean

• 225. No refuse, hard rubbish and extraneous items. Wastes recycled as required

  Excellent (5)

  Good (4)

  Satisfactory (3.75)

  Unsatisfactory (2)

  Poor (1)

• Comments:

• Photos:

  Media

• Date Rectified:

  Date

• 226. Bins empty, clean, sanitised, dry and stored in designated areas. No unsightly or damaged bins

  Excellent (5)

  Good (4)

  Satisfactory (3.75)

  Unsatisfactory (2)

  Poor (1)

• Comments:

• Photos:

  Media

• Date Rectified:

  Date

• 227. Fat and bone, poultry wastes and fish offal removed and stored for recycling

  Excellent (5)

  Good (4)

  Satisfactory (3.75)

  Unsatisfactory (2)

  Poor (1)

• Comments:

• Photos:

  Media

• Date Rectified:

  Date

• 228. Tiled walls clean, sanitised and dried

  Excellent (5)

  Good (4)

  Satisfactory (3.75)

  Unsatisfactory (2)

  Poor (1)

• Comments:

• Photos:

  Media

• Date Rectified:

  Date

• 229. Shop fronts, including roller shutters, doors and other surfaces clean, sanitised, dry, streak free

  Excellent (5)

  Good (4)

  Satisfactory (3.75)

  Unsatisfactory (2)

  Poor (1)

• Comments:

• Photos:

  Media

• Date Rectified:

  Date

• 230. Pits, silt traps/baskets and drain covers clean and sanitised. No wastes hosed directly down drains when baskets have been removed. Drain covers returned to their correct storage positions

  Excellent (5)

  Good (4)

  Satisfactory (3.75)

  Unsatisfactory (2)

  Poor (1)

• Comments:

• Photos:

  Media

• Date Rectified:

  Date

• 231. Floor cleaned, sanitised, deodorised, dry and slip free

  Excellent (5)

  Good (4)

  Satisfactory (3.75)

  Unsatisfactory (2)

  Poor (1)

• Comments:

• Photos:

  Media

• Date Rectified:

  Date

• 232. No graffiti and unauthorised advertising material

  Excellent (5)

  Good (4)

  Satisfactory (3.75)

  Unsatisfactory (2)

  Poor (1)

• Comments:

• Photos:

  Media

• Date Rectified:

  Date

• 233. Entrance doors, ground floor windows and glass screens clean, streak free

  Excellent (5)

  Good (4)

  Satisfactory (3.75)

  Unsatisfactory (2)

  Poor (1)

• Comments:

• Photos:

  Media

• Date Rectified:

  Date

• 234. No litter or liquid discharged from the building on Elizabeth or Queen Streets

  Excellent (5)

  Good (4)

  Satisfactory (3.75)

  Unsatisfactory (2)

  Poor (1)

• Comments:

• Photos:

  Media

• Date Rectified:

  Date

• 234. No litter or liquid discharged from the building on Elizabeth or Queen Streets

  Excellent (5)

  Good (4)

  Satisfactory (3.75)

  Unsatisfactory (2)

  Poor (1)

• Comments:

• Photos:

  Media

• Date Rectified:

  Date

• 235. No litter on or around the building facades

  Excellent (5)

  Good (4)

  Satisfactory (3.75)

  Unsatisfactory (2)

  Poor (1)

• Comments:

• Photos:

  Media

• Date Rectified:

  Date

• 236. Exterior of the building cleaned

  Excellent (5)

  Good (4)

  Satisfactory (3.75)

  Unsatisfactory (2)

  Poor (1)

• Comments:

• Photos:

  Media

• Date Rectified:

  Date

• 237. Smokers ‘Butt Out’ bins empty, clean, polished and no more than ¾ full. No fires

  Excellent (5)

  Good (4)

  Satisfactory (3.75)

  Unsatisfactory (2)

  Poor (1)

• Comments:

• Photos:

  Media

• Date Rectified:

  Date

• 239. Drain blockages and any damages to infrastructure reported

  Excellent (5)

  Good (4)

  Satisfactory (3.75)

  Unsatisfactory (2)

  Poor (1)

• Comments:

• Photos:

  Media

• Date Rectified:

  Date

• 238. Fire hose cabinets’ clean, streak free

  Excellent (5)

  Good (4)

  Satisfactory (3.75)

  Unsatisfactory (2)

  Poor (1)

• Comments:

• Photos:

  Media

• Date Rectified:

  Date

Non-Trading Days

• 240. Market trading day standards maintained

  Excellent (5)

  Good (4)

  Satisfactory (3.75)

  Unsatisfactory (2)

  Poor (1)

• Comments:

• Photos:

  Media

• Date Rectified:

  Date

Other Requirements

• 242. Slip tests carried out per Australian Standards, results provided

  Excellent (5)

  Good (4)

  Satisfactory (3.75)

  Unsatisfactory (2)

  Poor (1)

• Comments:

• Photos:

  Media

• Date Rectified:

  Date

• 243. Hazards and defects to building fabric reported

  Excellent (5)

  Good (4)

  Satisfactory (3.75)

  Unsatisfactory (2)

  Poor (1)

• Comments:

• Photos:

  Media

• Date Rectified:

  Date

• 241. Cleaning procedure for Meat Hall provided, meeting requirements of the specifications and a Food Premises. Any changes approved by Contract Manager

  Excellent (5)

  Good (4)

  Satisfactory (3.75)

  Unsatisfactory (2)

  Poor (1)

• Comments:

• Photos:

  Media

• Date Rectified:

  Date

• 244. No bins, crates, tubs or other items in public aisles during trade and after final clean

  Excellent (5)

  Good (4)

  Satisfactory (3.75)

  Unsatisfactory (2)

  Poor (1)

• Comments:

• Photos:

  Media

• Date Rectified:

  Date

• 245. Dedicated Meat Hall cleaner on Site during trading hours. No litter or spillage in Meat Hall common areas or Elizabeth and Queen Street frontages. Area safe

  Excellent (5)

  Good (4)

  Satisfactory (3.75)

  Unsatisfactory (2)

  Poor (1)

• Comments:

• Photos:

  Media

• Date Rectified:

  Date

• 246. On Market trading days final clean not commenced before 1 hour of the end of trade and completed within the designated time

  Excellent (5)

  Good (4)

  Satisfactory (3.75)

  Unsatisfactory (2)

  Poor (1)

• Comments:

• Photos:

  Media

• Date Rectified:

  Date

• 247. On non - trading days, final clean not commenced before 2pm and completed within the designated time

  Excellent (5)

  Good (4)

  Satisfactory (3.75)

  Unsatisfactory (2)

  Poor (1)

• Comments:

• Photos:

  Media

• Date Rectified:

  Date

• Signed: Contract Manager

  Sign

• Signed: Contractor

  Sign

Pre-Trade

• 248. Areas clean, presentable and safe, free of extraneous items

  Excellent (5)

  Good (4)

  Satisfactory (3.75)

  Unsatisfactory (2)

  Poor (1)

• Comments:

• Photos:

  Media

• Date Rectified:

  Date

• 249. An adequate number of suitable, clean, sanitised, deodorised bins with lids provided in designated areas

  Excellent (5)

  Good (4)

  Satisfactory (3.75)

  Unsatisfactory (2)

  Poor (1)

• Comments:

• Photos:

  Media

• Date Rectified:

  Date

• 251. Low level contaminated recyclables sorted and separated for recycling

  Excellent (5)

  Good (4)

  Satisfactory (3.75)

  Unsatisfactory (2)

  Poor (1)

• Comments:

• Photos:

  Media

• Date Rectified:

  Date

• 250. Fat and bone, poultry wastes, fish offal and any other recyclables stored separately for recycling

  Excellent (5)

  Good (4)

  Satisfactory (3.75)

  Unsatisfactory (2)

  Poor (1)

• Comments:

• Photos:

  Media

• Date Rectified:

  Date