Information
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Customer Name?
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Customer Account number?
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District Manager?
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General Manager?
- Zach
- Eric
- Henry
- Toby
- Aaron
- Nick
- Jacob
- Joel
- Daniel
- Ashley
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OSR?
Customer Survey
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Customer Contact name?
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Customer Contact position held?
- Purchaser
- Safety Manager
- Plant Manager
- President/CEO
- Lead Supervisior
- Maint. Manager
- All of the above
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Do you and Fastenal have a set schedule for visits?
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What day(s) are we visiting you?
- Monday
- Tuesday
- Wednesday
- Thursday
- Friday
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How would you rate the service levels for your vending program?
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What benefits has this program brought to your company?
- Increase in Production
- Order Process Simplified
- Time savings
- Inventory Management
- Cost Savings
- Not sure?
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Have you been presented with Cost Savings documentation from your Fastenal Rep?
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Is that report something you'd like to see?
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How familiar are you with the vending website Apex?
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Do you receive automated reports for what is being used?
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Is that report something you'd be interested in getting?
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What would be a good day to have that automated report sent to you?
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What email address(s) would you like that report sent to?
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What challenges has this program presented?
- Restriction Issues
- Language Barrier
- Keypad Knowledge
- Qty's Off in Machine
- Travel Time to Machine
- No Issues
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What are your overall thoughts on this program today?
