Title Page

  • Site conducted

  • Store Name

  • Conducted Date and Time

  • Operations Manager Name

  • Location

WINDOW DISPLAY

  • Are displays clean and free from dust?

  • Are decals up in front windows?

  • Are window lights in good condition?

FACILITIES

  • Is the store entrance free from processing boxes?

  • Are fixtures in good condition?

  • Are floor coverings in good condition?

  • Are lighting systems in good condition?

  • Are all cords anchored or covered?

  • Is the IT rack clean & free from dust?

  • Are fire extinguishers unobstructed and up to date with servicing?

  • Is the switchboard unobstructed?

  • Are the entrances and exits unobstructed?

  • Are there any R&M works required?

  • Have R&M works been communicated to your Operations Manager for follow up?

FRONT OF HOUSE

  • Is the store clean and tidy?

  • Is the store music playing at an appropriate level?

  • Is POS clear of notes/sticky tape?

  • Is the cashwrap area clear of holds/stock/rubbish?

  • Is all merchandise security tagged & in line with RL placement guide? (check 10 styles)

  • What is the value of unt-agged merchandise?

  • Have the latest markdowns been actioned? (check 5 styles per division)

  • What is the accuracy of markdowns?

  • BACK OF HOUSE
  • Is the BOH door closed & locked?

  • Is the walkway clear of boxes & rubbish?

  • Are all lights working?

  • Is BOH clean & tidy?

  • Is all stock in cartons/Tubs been clearly labelled?

  • Is there a clear system for stock management/setup?

  • Is all merchandise security tagged & in line with RL placement guide? (check 10 styles)

  • Is the kitchen area clean?

  • Is the manager's office clear of rubbish/coffee cups etc.?

  • Are clear rubbish bags been used?

  • OFFSITE
  • Is the BOH door closed & locked?

  • Is the walkway clear of boxes & rubbish?

  • Are all lights working?

  • Is BOH clean & tidy?

  • Is all stock in cartons/Tubs been clearly labelled?

  • Is there a clear system for stock management/setup?

  • Is all merchandise security tagged & in line with RL placement guide? (check 10 styles)

  • Are clear rubbish bags been used?

TRAINING

  • Have all employees completed their onboarding training? (Checklist printed and kept in store)

  • Have all employees updated their emergency contact list?

  • Have al employees uploaded a photo on workday?

  • Are all employees aware of emergency exits within their store/centre?

  • Have all employees undergone proper training regarding safety regulations, this includes using ladders/ knives etc? (Refer to ESMP)

  • Have all employees completed their induction? (SIS only)

  • Have all employees signed and acknowledged the social media policy?

  • Have all employees read & signed the grooming standards policy?

ASSET PROTECTION

  • Are in store camera's working?

  • Are security gates working?

  • Have safe codes been updated? (if employees have left the business)

  • Has the alarm code been updated? (If employees have left the business)

  • Has the key register log been updated & signed?

  • Have all employees read and signed the AP new hire orientation?

  • Have the latest AP posters been displayed in BOH?

  • Have staff read & signed the latest AP posters?

  • Are customer hold tags being used? signed & dated.

  • Are staff purchase logs being used?

  • Have staff read and signed the employee discount policy?

  • Are bag checks being completed?

  • Have staff read and signed the time & attendance policy?

  • Are lockers clean and in working condition?

  • Are post voids/refunds being signed by a manager?

  • Have thefts been logged in IMS?

  • Are float counts correct? (count each float)

  • Have managers been dialling into TB calls with Youchan?

  • Is the store team aware of the latest shrink results?

  • Is the team aware of the SRP goals and focus areas?

  • Is MOS product in a clear tub?

  • Is MOS product clearly labelled & signed by SM?

INVENTORY CONTROL

  • Have cycle counts being completed?

  • Have delivery manifests being printed and cartons accounted for?

  • Is there a clear process for incoming/outgoing inventory?

  • Has incoming inventory being accepted into iStore and up to date?

  • Are ASN Files up to date?

  • Has MOS been completed for the quarter?

  • Has the store team completed the daily sales comparison between Krunchbox/DJ's sales report?

  • Has the Replenishment app being utilised and replenishment completed?

GENERAL OPERATIONS

  • Is the store completing weekly wish lists (for FP)?

  • Has EOD paperwork been archived?

  • Have Credit Note reports being utilised and customers contacted prior to expiry?

  • Have stationary and packaging orders been completed?

  • Have 3 week's worth of rosters been completed?

COMPLETION

  • Manager's Full Name and Signature

The templates available in our Public Library have been created by our customers and employees to help get you started using SafetyCulture's solutions. The templates are intended to be used as hypothetical examples only and should not be used as a substitute for professional advice. You should seek your own professional advice to determine if the use of a template is permissible in your workplace or jurisdiction. You should independently determine whether the template is suitable for your circumstances.