Title Page
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Conducted on
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Prepared by
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Location
Qualifying Questions
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Do you rent from Council, Housing Association or Private Landlord?
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Can you confirm the approximate date you moved in?
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When did you first report the current issues?
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When did you most recently report the current issues?
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How were the issues reported?
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How many times have you reported the issues?
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Is this a single or joint tenancy?
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Please provide details of Joint Applicant
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What is the rental amount?
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What type of tenancy is this?
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Are you in any rental arrears?
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If so, how much?
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Have you arranged a payment plan?
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At what rate are you repaying the arrears?
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Are you due to move from the property?
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Has a date been set to repair the property?
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When?
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Do you have any special requirements that we should be made aware of?
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Please provide information
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Do you currently or have you ever had solicitors acting for you?
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Summary of Disrepair
Client Details
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Title
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First Name
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Middle Name/s (if applicable)
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Surname
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Clients Full Address including Postcode
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Contact Number
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Alternative Contact Number
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Email Address
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National Insurance Number
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Occupation
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Nationality
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First Language
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Client Representative Required?
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If yes, provide details
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Password
Client Details 2
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Title
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First Name
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Middle Name/s (if applicable)
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Surname
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Clients Full Address including Postcode
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Contact Number
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Alternative Contact Number
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Email Address
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National Insurance Number
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Occupation
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Nationality
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First Language
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Client Representative Required?
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If yes, provide details
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Password
Defendant
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Name of defendant
About the Tenancy
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Type of Property
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If its a flat, what floor does the client live on?
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No. Of Occupants
Disrepair
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What is your opinion on the cause of the defects?
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Number of rooms affected
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Did the landlord respond?
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If yes, what was their response?
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Do you have any correspondence relating to their response?
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What repairs were carried out, if any?
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Do you have any evidence of reporting? (Emails, texts or portal reports?
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When was the most recent annual gas check?
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When was the most recent annual electricity check?
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Has a formal complaint been made?
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Have you reported to your local MP?
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Have the issues been reported to Environmental Health?
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Have the issues been reported to the Housing Ombudsman Service?
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Are there any emergency repairs?
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If so, what are they?
Room by Room
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Room 1
- Living Room
- Dining Room
- Kitchen
- Conservatory
- Hallway
- Landing
- Bedroom 1
- Bedroom 2
- Bedroom 3
- Bedroom 4
- Bathroom
- WC
- Attic
- Roof
- Guttering
- Front Garden
- Rear Garden
- Other Externals
- Porch
- Pantry
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Details of Disrepair
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First Report
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Last Report
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No. of times reported
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Reporting method
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Are all windows, vents and fans fully operational?
Room by Room
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Room 2
- Living Room
- Dining Room
- Kitchen
- Conservatory
- Hallway
- Landing
- Bedroom 1
- Bedroom 2
- Bedroom 3
- Bedroom 4
- Bathroom
- WC
- Attic
- Roof
- Guttering
- Front Garden
- Rear Garden
- Other Externals
- Porch
- Pantry
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Details of Disrepair
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First Report
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Last Report
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No. of times reported
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Reporting method
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Are all windows, vents and fans fully operational?
Room by Room
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Room 3
- Living Room
- Dining Room
- Kitchen
- Conservatory
- Hallway
- Landing
- Bedroom 1
- Bedroom 2
- Bedroom 3
- Bedroom 4
- Bathroom
- WC
- Attic
- Roof
- Guttering
- Front Garden
- Rear Garden
- Other Externals
- Porch
- Pantry
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Details of Disrepair
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First Report
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Last Report
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No. of times reported
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Reporting method
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Are all windows, vents and fans fully operational?
Room by Room
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Room 4
- Living Room
- Dining Room
- Kitchen
- Conservatory
- Hallway
- Landing
- Bedroom 1
- Bedroom 2
- Bedroom 3
- Bedroom 4
- Bathroom
- WC
- Attic
- Roof
- Guttering
- Front Garden
- Rear Garden
- Other Externals
- Porch
- Pantry
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Details of Disrepair
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First Report
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Last Report
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No. of times reported
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Reporting method
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Are all windows, vents and fans fully operational?
Room by Room
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Room 5
- Living Room
- Dining Room
- Kitchen
- Conservatory
- Hallway
- Landing
- Bedroom 1
- Bedroom 2
- Bedroom 3
- Bedroom 4
- Bathroom
- WC
- Attic
- Roof
- Guttering
- Front Garden
- Rear Garden
- Other Externals
- Porch
- Pantry
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Details of Disrepair
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First Report
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Last Report
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No. of times reported
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Reporting method
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Are all windows, vents and fans fully operational?
Room by Room
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Room 6
- Living Room
- Dining Room
- Kitchen
- Conservatory
- Hallway
- Landing
- Bedroom 1
- Bedroom 2
- Bedroom 3
- Bedroom 4
- Bathroom
- WC
- Attic
- Roof
- Guttering
- Front Garden
- Rear Garden
- Other Externals
- Porch
- Pantry
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Details of Disrepair
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First Report
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Last Report
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No. of times reported
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Reporting method
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Are all windows, vents and fans fully operational?
Room by Room
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Room 7
- Living Room
- Dining Room
- Kitchen
- Conservatory
- Hallway
- Landing
- Bedroom 1
- Bedroom 2
- Bedroom 3
- Bedroom 4
- Bathroom
- WC
- Attic
- Roof
- Guttering
- Front Garden
- Rear Garden
- Other Externals
- Porch
- Pantry
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Details of Disrepair
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First Report
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Last Report
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No. of times reported
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Reporting method
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Are all windows, vents and fans fully operational?
Room by Room
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Room 8
- Living Room
- Dining Room
- Kitchen
- Conservatory
- Hallway
- Landing
- Bedroom 1
- Bedroom 2
- Bedroom 3
- Bedroom 4
- Bathroom
- WC
- Attic
- Roof
- Guttering
- Front Garden
- Rear Garden
- Other Externals
- Porch
- Pantry
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Details of Disrepair
-
First Report
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Last Report
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No. of times reported
-
Reporting method
-
Are all windows, vents and fans fully operational?
Room by Room
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Room 9
- Living Room
- Dining Room
- Kitchen
- Conservatory
- Hallway
- Landing
- Bedroom 1
- Bedroom 2
- Bedroom 3
- Bedroom 4
- Bathroom
- WC
- Attic
- Roof
- Guttering
- Front Garden
- Rear Garden
- Other Externals
- Porch
- Pantry
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Details of Disrepair
-
First Report
-
Last Report
-
No. of times reported
-
Reporting method
-
Are all windows, vents and fans fully operational?
Room by Room
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Room 10
- Living Room
- Dining Room
- Kitchen
- Conservatory
- Hallway
- Landing
- Bedroom 1
- Bedroom 2
- Bedroom 3
- Bedroom 4
- Bathroom
- WC
- Attic
- Roof
- Guttering
- Front Garden
- Rear Garden
- Other Externals
- Porch
- Pantry
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Details of Disrepair
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First Report
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Last Report
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No. of times reported
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Reporting method
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Are all windows, vents and fans fully operational?
Lifestyle/Use of Property
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How are the issues affecting your daily life?
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Are you embarrassed to have visitors?
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Do any of the tenants smoke?
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If so, who?
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Have you carried out any DIY or plumbing work to the property?
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If so, what?
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Anything further to note that may affect claim (method of bathing due to beliefs, etc)
Personal Injury
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Have you sustained injury or illness?
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If yes, please provide further information on how and when?
Witnesses
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Name
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Date of Birth
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Contact Number
Witnesses
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Name
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Date of Birth
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Contact Number
Witnesses
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Name
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Date of Birth
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Contact Number
Financial Losses
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Item
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Cost £
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Damage
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Evidence?
Financial Losses
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Item
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Cost £
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Damage
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Evidence?
Financial Losses
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Item
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Cost £
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Damage
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Evidence?
Financial Losses
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Item
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Cost £
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Damage
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Evidence?
Financial Losses
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Item
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Cost £
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Damage
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Evidence?
Infestation
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Do you have any infestation in your property?
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When was it first noticed?
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What exactly was noticed?
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Was it reported?
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If so, when was it reported?
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Who was it reported too?
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How many times has it been reported?
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Do you have any evidence of complaints?
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Any attempts by the landlord to deal with this?
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Has a report been prepared by the landlord?
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Do you have a copy?
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Is perishable food ever left on worktops?
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Are dishes washed on a daily basis?
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Is the client considered to be a hoarder?
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Is the home in a reasonably clean condition?
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Does the indoor bin have a secure lid?
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Is rubbish regularly taken out?
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Is there any stagnant water outside or near the property?
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Is there decking in the garden?
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If yes, was decking present when moving in?
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Any renovations that could potentially allow infestation to occur?
Evidence of Disrepair
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Please provide any evidence of disrepair
Evidence of Reporting
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Please provide any evidence of reporting (emails, portal receipts)
Evidence of Personal Injury
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Please provide evidence of any personal injuries due to the disrepair
Evidence of Financial Loss
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Please provide evidence of any financial losses (receipts of good, photographic damage)
Evidence of Infestation
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Please provide evidence of any infestation