Information
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Site conducted
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Audit Title
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Conducted on
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Audited by
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Store Name
Shift Duties
External Store Appearance
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Windows clean and clear of smudges
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Opening hours correct and visible
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Signage correct
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Is the vending machine accessible externally?
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Take a photo of machine
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Is vending gate closed entirely (ie weather proof)?
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Browse and rent a DVD. Does the vending process work correctly?
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Scan the barcode of the DVD
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Return the DVD. Does the vending process work correctly?
Internal Store Appearance
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Introduce yourself to the staff member
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What is the main reason for the sub-optimal score?
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What most influenced your general impression?
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Are floors mopped
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Is table illuminated
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Is the vending machine accessible internally?
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Take a photo of machine
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Is vending gate closed entirely (ie tamper proof)?
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Browse and rent a DVD. Does the vending process work correctly?
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Scan the barcode of the DVD
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Return the DVD. Does the vending process work correctly?
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Check each browsing station is working as it should
Browser
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Browser number
- 1
- 2
- 3
- 4
- 5
- 6
- 7
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Take a photo of the browser showing store context
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Is the touch screen functioning perfectly?
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Is the MSR clean and functional?
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Other comments / observations?
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Signature