Program; Resident; reviewer
Do you take medication?
Do you receive training in self medicating?
Describe the training or assistance you receive
Are you satisfied with the level of help you get?
What meds do you take on what schedule?
What would you do if you became seriously ill?
What would you do if you became seriously ill and no staff were present?
Do staff speak your language?
Are there staff who share your cultural background?
Do you ever feel that the program ignores your holidays? Special foods? Peoples' way of doing things? Religious observances?
Does the program feel like home?
Do you understand the rules of the program?
Do you know the program fee you pay? What it pays for?
Do you know your rights as a resident?
Do you feel your rights are respected
What would you do if you felt the program had treated you unfairly?
Has this ever happened to you or another resident you know?
Was the complaint dealt with quickly? Were you satisified with the results?
Were you involved in deciding on a list of your needs?
What did you and your counselor do to decide what areas you needed help in?
Were you involved in deciding on goals in your service plan?
Do the goals in your plan reflect your reasons for being in the program, the things you want to accomplish?
How were the goals and objectives in your service plan arrived at?
Do you take part in service plan reviews?
Have you requested changes in the goals your working toward or the things you and staff are doing to get there?
Has staff paid attention to your requests?
When you sit down with staff to discuss your service plan, is your future housing being discussed?
Is this a regular part of your service plan review?