Retail & Hospitality - Return to Work: Managing your workplace

BRC-USDAW recommended implementation practices for Non-Food Retail Stores to help manage your employees that are returning to work. A guide for retailers on how to implement Government advice based upon recommendations from http://brc.org.uk/news/corporate-affairs/social-distancing-in-retail-stores-and-warehouses/

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MANAGING THE WORKPLACE – ENSURING YOUR COLLEAGUES ARE PROTECTED

Ensure all staff are aware of the social distancing measures that are in place and trained on how they should support these measures being observed. Remind staff that social distancing applies in all areas of the store, including non-customer facing areas
Regular and visible written or verbal communication of the government messages
Frequent reminders using the following: o Additional signage to ask staff not to turn up for work if they have symptoms. o Written communication. o Posters and signage. o Daily reminders to all staff via noticeboard and/or intranet

LIMITING SPREAD OF CORONAVIRUS IN THE WORKPLACE

Government Advice

Businesses and employers can help reduce the spread of coronavirus (COVID-19) by reminding everyone of the public health advice. Posters, leaflets and other materials are
available here: https://coronavirusresources.phe.gov.uk/hand-hygiene/resources/

Employees and customers should be reminded to wash their hands for 20 seconds more frequently than normal.
Regular and visible written/verbal communication of the government messages.
Daily reminders about hand washing and correct coughing etiquette using the following: o Additional signage o Written communication o Posters and signage. o Daily reminders to all staff via noticeboards and/or intranets
Provision of hand sanitiser in high traffic/customer interaction areas such as: o Till points o Changing rooms, if open o Staff rooms o Backdoor for staff and delivery drivers
Regular cleaning of multi-person contact points including door handles, keypads.

IN STAFF CANTEENS AND REST AREAS

Staff can continue to use rest areas if they apply the same social distancing measures.
Staff who go outside the store for a break should maintain physical distancing from any colleagues or public while doing so.
Notices promoting hand hygiene and social distancing should be placed visibly in these areas.
Staff should be reminded to wash their hands regularly using soap and water for 20 seconds before and after eating.
Provision of hand sanitiser at entry/exit points.
Canteen staff who are unwell should not be at work.
Canteen staff should wash their hands often with soap and water for at least 20 seconds and before and after handling food.
A distance of 2m should be maintained between users.
Where possible, staff should be encouraged to bring their own food.
If possible, increase the number of hand washing stations available.
Introduce a staggered or extended break rota to avoid crowding.
Space out chairs and tables. For example, by removal or marking as “do not use”.
Remove sofas from break areas.
Frequently clean and disinfect surfaces that are touched regularly, using your standard cleaning products.
Consider providing a takeaway service to avoid crowding in the canteen