This customer satisfaction form can be used to collect feedback from customers who visit your retail shop. Make sure that the survey kiosks are easy to locate by putting signages. This form covers an evaluation of the shop’s appearance, products and services offered, pricing, staff and the overall purchasing experience. Get insights from customers through the comments and suggestions field. Customers have the option to enter their name and provide a digital signature at the end of the survey. Use iAuditor to gather data and determine what areas need to be improved. Compile all customer surveys across all branches and use the Analytics feature to track overall customer satisfaction.
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Convert your paper checklists into digital forms
Scan this QR code to use this paper checklist on your smartphone or tablet. Visit www.iauditor.com
Survey
Was the shop's appearance pleasant?
Was the service or product available?
Was your request addressed properly?
Was the staff friendly and accomodating?
Was the price of the product reasonable?
Did the cashier serve you in a timely manner?
Overall, are you satisfied with with your visit?
Please share with us a few things the product could do better.
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