Title Page
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Branch / Store Name
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Date and Time of Inspection
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Inspector / Manager's Full Name
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Location
EXTERNAL
Signage
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Are the shop front signs correctly displayed?
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Are the shop front signs in good condition?
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Are all necessary signs properly displayed?
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Is the "OPEN" sign correctly displayed?
Entrance
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Are footpaths in good condition?
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Are the front windows clean?
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Are the front windows free of damage/ cracks?
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Is decal on windows in good condition?
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Is the shop entrance clean and neat?
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Is the window display neat, tidy, and in good condition?
Security
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Are front door locks working properly?
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Are roller shutters operational?
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Is the security gate operational?
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Does the shop front have an alarm and/or surveillance system?
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- Is the alarm system operational?
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- Is alarm light clean and easily visible?
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- Are surveillance cameras in good working condition?
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- Are surveillance cameras unobstructed by anything? (i.e. Signage, banners, etc.)
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Please proceed to next section
FRONT OF THE HOUSE
Shop
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Is the shop's overall impression neat and clean?
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Is the shop entrance clear and unobstructed?
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Is the shop clear of clutter/ boxes?
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Are all the lights operational?
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Are emergency exit signs clearly marked?
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Is the music and lighting for the time of day on its proper level?
Counter
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Are all countertops clean and neat?
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Is the area around computer/cash register tidy and free of excessive electrical cords?
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Is the floor behind the counter clear of boxes and other clutter?
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Are all computer equipment organised according to specifications?
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Are all electrical cords safe and neatly bundled together?
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Are all documents filed neatly in the designated area?
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Is the counter area free from excess or damaged stock?
Stock & Merchandising
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Are the stock levels of clearing products sufficient?
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Has the ordered stock been received to date?
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Is the pricing displayed on products accurate?
Security
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Are all door/window locks in good repair?
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Is the till/cash register managed in a secure manner?
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Is it possible for the till/cash register to be accessed by customers?
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Is the float in the till/cash register correct?
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Is the video surveillance system checked and taped daily?
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Is the till/cash register in good view of security cameras?
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Are all specific security measures in working order? (i.e. Anti-theft tags and sensors, etc)
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Please proceed to next section
BACK OF THE HOUSE
Storage
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Are the materials stored in racks and bins wherever possible?
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Is the storage designed to minimize lifting problems?
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Are floors around racking clear of rubbish?
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Are all racks and shelving in good condition?
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Is the Safe Working Load (SWL) of storage visibly marked and adhered?
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Are storage boxes stacked safely?
Loading Area
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Is the loading area clean and tidy?
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Are all lights in the loading area operational?
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Are workers’ use of correct manual handling techniques monitored?
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Is the freight packaging (size, weight, shape) assured safe for handling and easy pick-up/delivery?
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Is the freight labeled with dimensions, weight, nature of the goods (fragile, dangerous goods etc)?
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Are safety measures in place at your site to manage the risk of being struck by trucks, forklifts, or other vehicles?
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Please proceed to the next section
COMPLETION
Other Comments
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Recommendations / Notes
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Inspector / Manager's Full Name and Signature