Retail Store Checklist Template

• Branch / Store Name

• Date and Time of Inspection

  Date

• Inspector / Manager's Full Name

• Location
  Address

Signage

• Are the shop front signs correctly displayed?

  Yes

  No

  N/A

• Are the shop front signs in good condition?

  Yes

  No

  N/A

• Are all necessary signs properly displayed?

  Yes

  No

  N/A

• Is the "OPEN" sign correctly displayed?

  Yes

  No

  N/A

Entrance

• Are footpaths in good condition?

  Yes

  No

  N/A

• Are the front windows clean?

  Yes

  No

  N/A

• Are the front windows free of damage/ cracks?

  Yes

  No

  N/A

• Is decal on windows in good condition?

  Yes

  No

  N/A

• Is the shop entrance clean and neat?

  Yes

  No

  N/A

• Is the window display neat, tidy, and in good condition?

  Yes

  No

  N/A

Security

• Are front door locks working properly?

  Yes

  No

  N/A

• Are roller shutters operational?

  Yes

  No

  N/A

• Is the security gate operational?

  Yes

  No

  N/A

• Does the shop front have an alarm and/or surveillance system?

  Yes

  No

  N/A

• - Is the alarm system operational?

  Yes

  No

  N/A

• - Is alarm light clean and easily visible?

  Yes

  No

  N/A

• - Are surveillance cameras in good working condition?

  Yes

  No

  N/A

• - Are surveillance cameras unobstructed by anything? (i.e. Signage, banners, etc.)

  Yes

  No

  N/A

• Please proceed to next section

Shop

• Is the shop's overall impression neat and clean?

  Yes

  No

  N/A

• Is the shop entrance clear and unobstructed?

  Yes

  No

  N/A

• Is the shop clear of clutter/ boxes?

  Yes

  No

  N/A

• Are all the lights operational?

  Yes

  No

  N/A

• Are emergency exit signs clearly marked?

  Yes

  No

  N/A

• Is the music and lighting for the time of day on its proper level?

  Yes

  No

  N/A

Counter

• Are all countertops clean and neat?

  Yes

  No

  N/A

• Is the area around computer/cash register tidy and free of excessive electrical cords?

  Yes

  No

  N/A

• Is the floor behind the counter clear of boxes and other clutter?

  Yes

  No

  N/A

• Are all computer equipment organised according to specifications?

  Yes

  No

  N/A

• Are all electrical cords safe and neatly bundled together?

  Yes

  No

  N/A

• Are all documents filed neatly in the designated area?

  Yes

  No

  N/A

• Is the counter area free from excess or damaged stock?

  Yes

  No

  N/A

Stock & Merchandising

• Are the stock levels of clearing products sufficient?

  Yes

  No

  N/A

• Has the ordered stock been received to date?

  Yes

  No

  N/A

• Is the pricing displayed on products accurate?

  Yes

  No

  N/A

Security

• Are all door/window locks in good repair?

  Yes

  No

  N/A

• Is the till/cash register managed in a secure manner?

  Yes

  No

  N/A

• Is it possible for the till/cash register to be accessed by customers?

  Yes

  No

  N/A

• Is the float in the till/cash register correct?

  Yes

  No

  N/A

• Is the video surveillance system checked and taped daily?

  Yes

  No

  N/A

• Is the till/cash register in good view of security cameras?

  Yes

  No

  N/A

• Are all specific security measures in working order? (i.e. Anti-theft tags and sensors, etc)

  Yes

  No

  N/A

• Please proceed to next section

Storage

• Are the materials stored in racks and bins wherever possible?

  Yes

  No

  N/A

• Is the storage designed to minimize lifting problems?

  Yes

  No

  N/A

• Are floors around racking clear of rubbish?

  Yes

  No

  N/A

• Are all racks and shelving in good condition?

  Yes

  No

  N/A

• Is the Safe Working Load (SWL) of storage visibly marked and adhered?

  Yes

  No

  N/A

• Are storage boxes stacked safely?

  Yes

  No

  N/A

Loading Area

• Is the loading area clean and tidy?

  Yes

  No

  N/A

• Are all lights in the loading area operational?

  Yes

  No

  N/A

• Are workers’ use of correct manual handling techniques monitored?

  Yes

  No

  N/A

• Is the freight packaging (size, weight, shape) assured safe for handling and easy pick-up/delivery?

  Yes

  No

  N/A

• Is the freight labeled with dimensions, weight, nature of the goods (fragile, dangerous goods etc)?

  Yes

  No

  N/A

• Are safety measures in place at your site to manage the risk of being struck by trucks, forklifts, or other vehicles?

  Yes

  No

  N/A

• Please proceed to the next section

Other Comments

• Recommendations / Notes

• Inspector / Manager's Full Name and Signature

  Sign