Information
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Region #
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store #
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Conducted on
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Prepared by
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Location
Department Sales
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Is Cosmetician aware of Cosmetic and Prestige YTD Sales?
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Cosmetic Sales YTD =
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Prestige Sales YTD =
Customer Experience
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Is the department being scheduled to the needs of the business?
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Are Cosmeticians following Rexall's Dress Code Guidelines?
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Are Service Standards being upheld? (Client Files, Follow ups, use of Derm Tools)
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Make-up station Clean and prepped? Kleenex filled in wall pillars?
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Cash Desk clean and uncluttered, with upsell item available?
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Are testers clean, sanitary and labelled
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Showcase/base shelves clutter free and dust free.<br>
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Cosmetic Cash signed on with cash drawer ready for business
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Pricing integrity 100%, labels in place, flyer items priced. (Including new and now, ppk's and table displays)
In Stock
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Are holes on the Sales Floor, items that cannot be ordered at this time?
Shrink Controls
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Is department up to date on all RTV's posted on the portal?
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Expired log up to date and stock being rotated.
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Are inventory levels on shelf at manageable levels? (2-3 per item and 5 max for top selling skus.) This includes Showcase items and Fragrances.
Merchandising and Stockrooms
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Is the integrity of the Planograms maintained?
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Is the department fully faced?
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Is department merchandising the NOP effectively?
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Is the weekly Playbook being followed?
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Is the back room, cage and drawers organized and properly labelled?
Other
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Have all customers been informed about Tell Rexall and asked if they collect AirMiles?
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Communication log kept in Dept.
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Store visit recaps printed and kept in Dept. communication binder AND on the Regional Tour notes Clipboard.
Misc. Follow-up
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Are there any training needs?
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Misc Housekeeping
- lightbulbs out in department
- cleaners NOT cleaning corners of showcases?
- move umbrella stand to front when it is raining
- bathrooms need to be attended to
Sign Off
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Managers Name
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Add signature