What type of lead is this?
Black Meter Reading
Colour Meter Reading
Description of the hardware state (why does it need to be replaced)
Reason for recommending this hardware
Does the customer have any solutions currently?
List the current solution details to the best of your ability. Include version numbers if possible
Why is this solution not working?
Detail what issues they are having, which makes you believe a solution is required. e.g. Significant number of manual entries into accounting package, which could be automated
Current IT Company
Detail what services their IT currently provide
What issues do they experience with their IT?