R.O.G. store audit YOS

• Document No.

• Audit Title

• Client / Site

• Conducted on

  Date

• Prepared by

• Location
  Address

• Personnel

Digital media

• Are al LCD/ tv screens turned on and functioning

  Yes

  No

  N/A

• Are all touch screens turned on and functioning

  Yes

  No

  N/A

• Does the store have the business hub tv and handsets

  Yes

  No

  N/A

Power wall

• Were all the prepaid posters on the power wall displayed correctly.(first bay)

  Yes

  No

  N/A

• Overall, were all the other posters on the power wall displayed correctly.( second third and fourth bay)

  Yes

  No

  N/A

• Does the store have on display the current compulsory prepaid live phone handsets

  Yes

  No

  N/A

• Does the store have the current compulsory live phone handset

  Yes

  No

  N/A

• Is the store displaying the new features and benefit cards for all handsets on the power-wall

  Yes

  No

  N/A

• Are all areas of the power wall displaying a live phone handset

  Yes

  No

  N/A

Point of sale

• Does the store have on display the priority one poster

  Yes

  No

  N/A

• Is the priority one gondola displayed correctly

  Yes

  No

  N/A

• For stores with two or more glass cabinets, is the store displaying the correct boost mobile point of sale

  Yes

  No

  N/A

• Are the current compulsory brochures/flyers correct

  Yes

  No

  N/A

• Does the store only have Optus pos and materials displayed

  Yes

  No

  N/A

• Are all areas of the store free from displaying any deleted and on hold items

  Yes

  No

  N/A

• Is the mobile muster tube displayed in store

  Yes

  No

  N/A

• Is the broadband section of the store displayed correctly

  Yes

  No

  N/A

• Does the store have the business specialist pos item on display

  Yes

  No

  N/A

Demonstration

• Is the demonstration desk displayed correctly

  Yes

  No

  N/A

• Are the tablets in the broadband section displayed correctly

  Yes

  No

  N/A

Presentation

• Were all sales associates dressed in Optus branded uniforms and were they presentable

  Yes

  No

  N/A

• We're all sales associates wearing an Optus name badge

  Yes

  No

  N/A

• Are all brochure holders displaying brochures or flyers

  Yes

  No

  N/A

Cleanliness

• Is the entire front of the store clean

  Yes

  No

  N/A

• Are all floor surfaces clean

  Yes

  No

  N/A

• Are all connection desk counters and the main counter clean

  Yes

  No

  N/A

• Are all accessory areas clean

  Yes

  No

  N/A

• Are all couches presentable and clean

  Yes

  No

  N/A

• Are the benches above and behind the couches clear of any items

  Yes

  No

  N/A

• Are all lights on and working

  Yes

  No

  N/A

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